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IT Support Kent

Akita is a leading provider of proactive IT support and managed IT services in Kent

To discuss ongoing or ad hoc Kent IT support or solutions for your organisation, call us today on 01732 762675

Leading provider of IT support in Kent

Akita has provided IT support and managed services to Kent organisations for over 20 years.

We are experienced in delivering professional and reliable IT solutions to organisations of all sizes and within practically every industry.

Our IT support technology enables us to monitor and support systems, PCs and devices remotely. For the less than 1% of IT issues that require us to come to site, our central Kent location means we can be there quickly.

Our customers tell us that they value our proactive approach to managing their IT, and how we prevent IT issues before they become wider business problems.

They also tell us that they appreciate the fast response and friendly expertise of our 24/7 helpdesk.

Our customers also appreciate the advice provided by their Technical Account Manager. Always an experienced IT engineer (NOT a salesperson), their Technical Account Manager is there to provide advice and guide their organisation on how to get the most from their IT systems and processes.

Why choose us as your IT service provider?

Kent organisations look to outsource their IT support to Akita for a number of reasons.

Some want to achieve cost-effective IT support for their business. Akita is typically between 25-40% cheaper than even a single in-house IT resource. We’re available at all hours, never take a holiday and we can provide support and knowledge at scale.

Others approach us for the depth of our knowledge. With over 30 IT engineers and consultants, we can provide organisations with expert support and consultancy for a wide range of technologies and solutions, as well as best-practice advice for IT processes and procedures. As a result, Akita works with businesses that already have internal 1st line support but look to us for more in-depth 3rd line technical support.

Lastly, Kent organisations choose Akita to take the stress out of managing their IT. Every business now relies on technology in some way. Knowing that Akita’s team of experts is always available and looking after their interests provides Kent organisations with the peace of mind to get on with running their businesses.

Kent IT services

Alongside our IT support Kent businesses turn to Akita for our breadth of professional managed IT services. These include:

Should you have a specific managed IT service requirement, please get in touch.

Our location

Being local is important to us. It’s more efficient for our customers; we’re able to save customers time, money and reduce our own carbon footprint.

Akita’s Kent head office and helpdesk team are located in Wrotham Heath, near to Sevenoaks. Conveniently located close to the M20 and M26, our IT engineers can be with our Kent customers generally within an hour. Our industry-leading, energy-efficient data centre is also located nearby in Maidstone.

IT Support Kent

 

From our locations, we provide IT support and services to over 200 Kent-based customers, located across Sevenoaks, Maidstone, Tonbridge, Paddock Wood, Tunbridge Wells, Dartford, Chatham, Rochester, Gravesend, Gillingham, Sittingbourne, Whitstable, Ashford, Faversham, Canterbury, Folkestone and Dover.

About Akita

In addition to our Kent presence, Akita provides IT support and solutions to organisations across London and the South East from our Central London, East London and Surrey offices. We also have a secondary data centre presence in Reading.

Our scale and technology allow us to support customers both at their primary locations and their satellite offices located throughout the wider UK and internationally.

Akita’s team of talented IT engineers and consultants support organisations using a broad variety of infrastructure, hardware and applications, even providing assistance for industry-specific systems and software.

As a result of our fast response, friendly team and attentive service, Akita has received over 200 five star reviews from our customers.

To discuss Kent IT support and service requirements, call us on 01732 762675 or get in touch via the button.

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