IT SUPPORT TUNBRIDGE WELLS
Discover proactive IT support Tunbridge Wells organisations can rely on.
Akita has been an IT support partner to Kent organisations for over 25 years.
Our IT helpdesk provides reliable and scalable 24/7 IT support to over a hundred businesses in the area.
We work with organisations of all sizes, practically every industry and using all types of software and setup.
Meanwhile, our advanced support and monitoring technology mean that we can resolve 99% of support issues quickly and remotely.
For the few that required onsite support, the location of our Kent HQ means we can be with you in as little as 25 minutes.
Our IT support and services are cost-effective and scalable for your growth. They also carry a high-level of customer satisfaction – just read some of our more than 200 five-star reviews.
We’d welcome the chance to discuss your requirements, or provide a comparison quote to see if we can provide a better value solution.
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IT SUPPORT TUNBRIDGE WELLS
Akita’s IT support is designed to take the hassle out of business IT systems. For this reason, our support offering mixes responsive and proactive elements.
Our skilled helpdesk team are available whenever you need them, able to assist with everything from ‘how to’ questions to complex networking issues. The team are experienced in all types of software and operating systems – so you won’t be waiting for a lone Mac expert to look at your problem!
Meanwhile, our proactive support aims to prevent IT-related disruption. From scheduling updates so that they don’t happen during working hours, to keeping up to date with security patches and effective management of IT hardware redundancy, our proactive IT support and maintenance ensure organisations get maximum time and cost-efficiency out of their IT systems.
OUTSOURCED IT SOLUTIONS
Our scale and depth of expertise make us the perfect outsourced IT support partner.
For less than the cost of one in-house IT resource, you’ll have access to a team of more than 40 IT specialists ready to help at your peak times.
If you already have an in-house IT resource, we can supplement the knowledge they lack. Some organisations only rely on us for our 3rd line specialist expertise, so we’re happy to work in the way that suits your organisation.
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To discuss your managed IT service requirements, please get in touch.
Managed IT Services
Alongside IT support, Akita offers a range of over 40 managed services to support practically every business IT requirement:
Professional and scalable managed IT services
Cloud Computing Solutions
Discover our range of hosted and cloud solutions
VOIP Phone Systems
Internet phone systems powered by 3CX technology
Microsoft 365 solutions are the industry standard in business applications
Expert assistance in acquiring IT hardware and software
Discover our full range of IT consultancy services
PARTNERING WITH AKITA
Whether you don’t currently have IT support, are looking to move away from an in-house solution, or simply wish to change providers, we’d welcome to work with your organisation.
Our service costs are competitive and our pricing straightforward with no hidden fees. Should you choose to work with us, our engineers and consultants will only recommend services that we think will benefit your organisation your requirements – we won’t recommend a high-cost laptop for example if a more modestly-priced one will do what you require.
At the start of any relationship, we’ll also dedicate time to understanding your IT systems as well as your processes and organisational goals. We can then guide you on how to make your IT setup more secure, more time-efficient and more cost-effective.
200+ five star reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
Get in touch
To discuss IT support in Tunbridge Wells, please get in touch.
We have received your enquiry and a member of our team will be in touch soon. If your query is time sensitive please do call us.