IT SUPPORT TUNBRIDGE WELLS
Discover proactive IT support Tunbridge Wells organisations can rely on.
Akita is a leading IT company, supporting Kent organisations with their IT support and services for over 25 years.
Our IT helpdesk provides reliable and scalable 24/7 IT support to over a hundred businesses in the area.
We work with organisations of all sizes, practically every industry and using all types of software and setup.
Meanwhile, our advanced support and monitoring technology mean that we can resolve 99% of support issues quickly and remotely.
For the few that required onsite support, the location of our Kent HQ means we can be in Tunbridge Wells or Cranbrook in as little as 25 minutes.
Our IT support and services are cost-effective and scalable for your growth. They also carry a high-level of customer satisfaction – just read some of our more than 200 five-star reviews.
We’d welcome the chance to discuss your requirements, or provide a comparison quote to see if we can provide a better value solution.
IT Company Tunbridge Wells
IT SUPPORT IN TUNBRIDGE WELLS
Akita’s IT support service is designed to take the hassle out of IT systems and drive down business downtime. For this reason, our support blends both responsive and proactive elements.
Our skilled helpdesk team are available whenever you need them, able to assist with everything from ‘how to’ questions to complex networking issues. The team are experienced in a wide range of software and operating systems – so you won’t be waiting for a lone product expert to look at your problem.
Meanwhile, our proactive support aims to prevent IT-related disruption. From scheduling updates so that they don’t happen during working hours, to keeping up to date with security patches and effective management of IT hardware redundancy, our proactive IT support and maintenance ensure organisations get the maximum time and cost-efficiency out of their IT systems.
Customer Testimonials
IT Company Tunbridge Wells
OUTSOURCED IT SUPPORT
Our scale and depth of expertise make us the perfect outsourced IT support partner.
For less than the cost of one in-house IT resource, you’ll have access to a team of more than 40 IT specialists ready to help at your peak times.
If you already have an in-house IT resource, we can supplement the knowledge they lack. Some organisations only rely on us for our 3rd line specialist expertise, so we’re happy to work in the way that suits your organisation.
Whatever your IT outsourcing needs, Akita will be happy to assist. To discuss requirements, please get in touch:
Managed IT Services
Alongside IT support, Akita offers a range of over 40 managed services to support practically every business IT requirement:
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
Cloud Services
Discover our range of hosted services and cloud computing solutions
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
Microsoft Dynamics 365
Discover Microsoft's CRM and ERP solutions
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
IT Company Tunbridge Wells
PARTNERING WITH AKITA
Whether you don’t currently have IT support partner, are moving away from an in-house solution, or simply wish to change providers, we’d welcome to work with your organisation.
Our service costs are competitive and our pricing is straightforward with no hidden fees. Should you choose to work with us, our engineers and consultants will only recommend services that we think will benefit your organisation and your requirements – we won’t recommend a high-cost laptop for example if a more modestly-priced one will do what you require.
At the start of any relationship, we’ll also dedicate time to understanding your IT systems as well as your processes and organisational goals through our Onboarding Process. We can then guide you on how to make your IT setup more secure, more time-efficient and more cost-effective.
Throughout the relationship, we’ll continue to offer transparency and advice about our service, presenting you with monthly reports on our performance and providing suggestions on where systems and processes can be improved.
IT Support Tunbridge Wells
Get in touch
To discuss IT support services for your organisation, please get in touch: