it support hertfordshire

IT SUPPORT HERTFORDSHIRE

Akita is a leading IT managed service provider, supporting organisations across London and the South East.

We deliver IT support Hertfordshire organisations of all sizes rely on.

With over 20 years of experience working with businesses from practically every industry, we’re a professional IT managed service partner that can support your growth.

We’re a Microsoft Gold partner and Mac certified, and each of our engineers is also highly qualified in their own specialism.  And we offer a high-quality service, with over 200 five-star customer reviews to prove it.

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    To discuss IT support or services for your organisation, call us today:

    0207 100 7232
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    IT Support Hertfordshire

    IT SUPPORT HERTFORDSHIRE

    Akita provides an effective 24/7 IT support service for our customers across Hertfordshire.

    Our large and responsive helpdesk is staffed by experienced IT specialists and consultants trained in a wide range of systems and software.

    Our IT support service provides:

    • Guaranteed SLA response within two hours (average response time is currently less than 40 minutes).
    • Unlimited access to our helpdesk for IT support issues and ‘how-to’ questions
    • Issue prioritisation based on the severity

    Akita uses remote IT support technology to fix issues, making us the perfect partner for organisations with staff working remotely.

    For the less than 1% of issues that require us onsite, we can be with you in a little over an hour thanks to our Central London location.

    it infrastructure support
    IT Support

    24/7

    Remote systems monitoring

    IT Support In Hertfordshire

    PROACTIVE IT SUPPORT

    Alongside helpdesk support, we provide proactive IT support that targets the root causes of IT-related downtime.

    Our proactive IT support ensures that our Hertfordshire customers’ IT systems are monitored 24/7 and are fully patched, and all hardware is well maintained.  We’ll also take practical steps, ensuring updates take place out of hours (so as not to disrupt staff) and reviewing support issue tickets with you to identify areas of infrastructure improvement or required training.

    We’ll also be able to help you strategise the development of your IT systems, ensuring your IT can grow with your organisation’s success.

    Get in touch

    To discuss managed IT service requirements, talk to our experts today:

    SWITCHING IT PROVIDER WITH EASE

    Organisations may think that it’s difficult to switch their IT support. But we’ve got the process down to an art.

    Whatever your current support situation, we’ll take the lead in sourcing administration rights, migrating licences and learning your processes.

    We’ll also dedicate consultancy time to assessing the state of your systems and suggest immediate and long-term improvements. And we’ll work with you to establish how this can fit with your organisation’s goals. It couldn’t be easier.

    IT Support For Financial Services

    200+ five star reviews

    Case Study

    Discover more about how we deliver our IT support and services:

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    To discuss Hertfordshire IT support and services, please get in touch:

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