IT SUPPORT FOR FINANCIAL SERVICES
IT support, cyber security and IT services for the finance industry
Experienced IT Services Provider For The Finance Industry
Akita delivers financial services IT support that reduces operational risk, ensures compliance, and enables consistent performance.
With scale and extensive experience working across London and the South East, we understand the pressures of regulated environments and deliver managed IT services that keep systems secure, responsive, and audit-ready.
Our approach is focused on aligning IT with your business priorities – supporting resilience, growth, and long-term efficiency – and ensuring your success.
Discuss IT support for your financial services firm with our experts today:
24/7 IT SUPPORT FOR Finance Operations
Akita operates an award-winning 24/7 IT service desk designed to support the demands of financial services environments. Whether responding to time-sensitive transactions or critical system issues, your teams have immediate access to experienced engineers.
Support is delivered against strict SLAs, with performance actively monitored and reported to ensure consistent service quality. Incidents are prioritised by business impact, meaning critical issues are escalated and resolved without delay.
With remote support resolving over 99% of incidents, downtime is minimised. Where on-site support is required, our London and South East presence ensures rapid response.
For financial services firms seeking a responsive, accountable IT partner, Akita delivers support aligned to operational and regulatory expectations.
IT Support For Finance
Round-The-Clock Infrastructure Monitoring & Protection
Reducing business interruption for our finance customers helps them be more productive and more profitable.
Our NOC service is team of IT experts delivering remote care for IT infrastructure systems, hardware, and backup services.
Utilising industry-leading, AI-powered technology, Akita’s team delivers 24/7 monitoring of IT ecosystems.
As issues are detected, auto-patching and self-healing technologies deploy automatically to remedy faults and restore system integrity without the need for user intervention.
In this way, we’re able to deliver increased uptime for our financial services customers.
- Proactive Monitoring: Through continuous surveillance of organisation’s IT setups, we detect potential IT issues before they escalate.
- Automated Issue Identification: Leveraging automated technologies we ensure critical issues are identified quickly, allowing our NOC and infrastructure teams to take the necessary measures to stop issues.
- Patch Management: Automatic rollout of software updates and security patches. All patches are tested for errors, then deployed across IT infrastructure at scale.
- Backup Monitoring: Automated checks to ensure backups have run as scheduled and are complete, ensuring they’re ready to go if called upon.
Accreditations
IT Services For Financial Services
Akita supports financial services organisations with over 40 managed IT solutions that enhance security, ensure compliance, and enable operational resilience. From cloud transformation to unified communications, explore the services driving efficiency across the sector.
Cyber Security Consultancy
Assessment, guidance and assurance from one of the leading cyber security consultancies in London & South East
Managed Cloud Services
Discover our range of hosted services and cloud computing solutions
ISO 27001 Consultancy
Expert ISO 27001 consultancy for achieving information security management accreditation.
IT Infrastructure Services
IT infrastructure support services including consultancy, projects, management and support.
Penetration Testing
Check The Integrity Of Your Network With Outsourced Penetration Testing
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
What Customers Say About Our Service
Meeting The Challenges Of The Finance Industry
Working with financial services organisations, we understand the common IT challenges these organisations face:
- Cyber security Threats: Facing increasing risks from sophisticated cyberattacks like phishing, ransomware, and insider threats, which can compromise sensitive financial data.
- Regulatory Compliance: Adhering to stringent regulations such as GDPR, PCI DSS, and the upcoming NIS2 directive, while ensuring data security and privacy.
- Legacy Systems: Managing outdated IT infrastructure that may lack compatibility with modern tools, leading to inefficiencies and increased operational risks.
- Data Management and Analytics: Handling vast amounts of data while ensuring accuracy, accessibility, and leveraging analytics for insights without breaching privacy regulations.
- Round-the-clock operations: Ensuring that IT systems remain operational at all times to support non-stop business processes, avoiding costly downtime or disruptions.
Akita’s IT solutions are tailored to meet these challenges, assisting finance organisations with both their day-to-day IT issues and their long-term strategy.
IT Support For Financial Services
Case Study
IT Support For Finance
Why Choose Akita As Your IT PARTNER?
Partnering with Akita will provide you not only with 24/7 support but access to a team of over 50 engineers and consultants. Each is an expert not only in general IT support but also other software, communications and business specialisms. Their expertise allows Akita to offer and support over 40 separate managed IT services to our customers.
Akita as an organisation also carries a range of industry-recognised certifications. We are a Microsoft Solutions Partner, certified for Apple and Mac support, experience in Google Workspace, and partners to a range of leading solution providers, including 3CX, Sophos and Veeam.
In terms of security, Akita is also ISO 9001 and 27001-accredited and a Cyber Essentials Plus assessor. We are also able to assist our customers in achieving these accreditations as well.
Central London: For support in the heart of the City
Tower 42, 25 Old Broad St, London EC2N 1HN
North London: Covering North London and Hertfordshire
Croxley Business Park Building 2, Watford WD18 8YA
Kent: Covering South East London, Kent and East Sussex
Unit 15 Nepicar Park, London Road, Wrotham, Kent, TN15 7AF
Ready to discuss IT support?:
