IT Support Buckinghamshire
A leading business IT company, delivering IT support Buckinghamshire organisations rely on.
Trusted Partner For Business IT Support In Buckinghamshire
We’re a leading provider of IT support and services to medium and large organisations across Buckinghamshire and the South East. With extensive in-house expertise and a wide range of managed IT services, we are focused on supporting your growth and success.
When it comes to IT support in Buckinghamshire, Akita has you covered. We fully understand the challenges organisations encounter in today’s fast-paced, technology-driven world. That’s why we provide a comprehensive and responsive IT support service to care for your users and infrastructure.
Whether you require assistance with hardware and software issues, network security, or cloud solutions, our helpdesk team is on hand 24/7 to deliver dependable and efficient solutions that seamlessly align with your business requirements.
Plus, Akita’s proactive IT support works reduces your IT-related business downtime, letting you concentrate on your core business objectives.
For an IT company Buckinghamshire organisations can rely on, please get in touch:
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Discuss IT support and services with our expert team today:
IT Support Buckinghamshire
Our IT Helpdesk Support
You may already have in-house IT resources, but perhaps your organisation lacks expertise in some specific areas. That’s why with our IT Support, Buckinghamshire organisations can benefit from the shared knowledge of over 40 skilled engineers.
We take pride in the range and quality of technical support we can provide. And you can see how happy our customers are by reading our reviews; we have over 200 that are five stars.
With our remote support technology, we resolve over 99% of IT issues remotely. For the rare instances that require an onsite visit, our IT engineers can be at your Buckinghamshire location in as little as 30 minutes thanks to our nearby Watford presence.
With our 24/7 IT support, we can also provide support to organisations around the clock. This makes us perfect for organisations that don’t conform to a ‘9 to 5’ working pattern. Plus, our hours of operations mean that should your organisation operate globally, we can also support your satellite locations as well.
Discover more about Akita’s IT support services in our video:
200+ Five Star Reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
IT Services Buckinghamshire
We're a leading provider of managed IT services in Buckinghamshire. Our team of experienced and highly-certified IT professionals are passionate about helping organisations succeed. And with an offering of more than 40 IT and consultancy services, we can support Buckinghamshire organisations at every stage of their success.
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
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IT Infrastructure Services
IT infrastructure support services including consultancy, projects, management and support.
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
Discover our range of hosted services and cloud computing solutions
IT Support & Services
IT Support Buckinghamshire With Akita
Whether looking to outsource your IT or you’ve outgrown your existing managed service provider, Akita makes it easy to switch to our professional and proactive IT support.
Our transition of service process is designed to be stress-free, ensuring that we take on any of the hard work required leaving your time free. We’ll dedicate time to learning your systems and setup, taking care of migrating any licences or administration access to our care. We’ll even liaise with relevant third parties (internet providers, managed print etc) so they can refer any issues for us to manage.
We’ll then undertake a complete health check of your IT as you come on board with us, providing you with a guide to the current state of systems and where improvements can be made over the short and long term.
You’ll then be assigned a Technical Account Manager who will work with you to tailor our service to your requirements, making sure that our support meets your operational processes and requirements. And we’ll be in touch regularly to check that you’re happy with the service and work with you on any requirements.
Why not read what some of our customers say about us in some of our more than 200 five star reviews.
IT company Buckinghamshire
Discover more about IT support and services for organisations across the South East:
Legal & Professional Services
Infrastructure projects and IT support for leading South East-based law firm.
Hotels & Leisure
Manor Collection Hotel Group
Legal & Professional Services
IT & Technology
TDS (Time Data Security) Ltd
IT Support Buckinghamshire FAQ
How Can Akita’s IT Support Services Benefit My Organisation?
Akita’s IT support services improve business productivity and efficiency by both resolving technical issues promptly and increasing system availability and reliability through proactive IT support maintenance. In this way, Akita works to minimise IT-related downtime and allows employees to focus on the tasks at hand.
How Quickly Does Akita’s IT Support Services Respond To Technical Issues Or Outages?
Akita provides IT support Buckinghamshire organisations can rely on. Our IT support agreements come with a service level agreement (SLA) guaranteeing a response within 2 hours – though typically it’s much less (sub-30 mins). you have with your IT support provider. We also provider 24/7 IT support and guarantee rapid response times for critical issues, ensuring business critical issues are addressed first.
Do Your Offer Both Onsite And Remote IT Support Services?
Yes. Our remote IT support covers over 99% of IT issues that organisations face. It also means that we can support offices right across the UK. In the rare instance that an issue can’t be fixed remotely, we can also provide onsite IT support in Buckinghamshire, with a guaranteed service level agreement (SLA) of four hours or less.
Can Akita's IT Support Services Assist With Technology Upgrades And Migrations?
Alongside IT support, Akita provides a wide range of managed IT services and consultancy. Coupled with our dedicated project team, we plan and execute technology upgrades or migrations by assessing your current infrastructure, recommending suitable solutions, managing the transition process, and providing post-migration support to ensure a smooth transition.
How Much Does IT Support Cost?
Akita’s IT support is offered on a per head basis, offering organisations a more competitive price than IT support providers who charge per device. To receive a no obligation quote for IT support, please use our Quick Quote form:Get A Quote
IT Support And Services Buckinghamshire
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For IT support Buckinghamshire organisations can rely on, please get in touch: