Microsoft 365 Business Voice services


      Turn Microsoft Teams into your business telephone system

      Turn Microsoft Teams Into A Powerful Outbound Calling Platform

      Microsoft 365 Business Voice is an additional licence product that turns Microsoft Teams into a fully functional phone system. In turn, Teams can become a flexible unified communication solution for your organisation, uniting internal communications with your phone system.

      Get In Touch

      Contact us to discuss transforming your Microsoft Teams solution:


      Business Voice is a logical replacement for PTSN and ISDN telephone systems (now being made obsolete) and offers organisations a cheaper solution than traditional telecom providers.

      microsoft 365 phone system with Teams

      Like a regular desk phone, users get their own phone numbers to receive and make calls. Because Business Voice is a part of Teams, you can turn any PC, Mac, or mobile device into a phone to field your organisation’s calls.

      All the features of a phone system are included: voice mail, caller ID, shared phone lines, and emergency calling. You can also set up standard and freephone numbers, call menus to help callers get to the right department, audio conferencing to host meetings with anyone, and more.

      All these features come wrapped into an easy-to-manage bundle. You don’t need to worry about choosing the right plan or feature; they’re all there and set up for you.

      Akita can provide all necessary licensing, deploy your Microsoft 365 phone system across your organisation, and assist with ongoing management.


      Microsoft Business Voice is the perfect calling solution for SMB organisations that either already use Teams or that are looking to digitally transform their telecoms:

      Easily add calling plans to Microsoft Teams

      Easily add calling plans to Microsoft Teams to enable more people to make and receive calls.

      Plans come in different sizes

      Plans come in different sizes depending upon the number of minutes needed.

      Buy calling plans for supported countries

      Buy calling plans for supported countries and assign to people in the Microsoft 365 Teams admin portal.

      Deploy in the cloud

      Deploy in the cloud for simplicity of management and hosting.

      No need for additional phone handsets

      No need for additional phone handsets – use your mobile phone, PC, Mac or device to take and make calls

      Port existing phone numbers

      Port existing phone numbers to Business Voice, request new numbers, or mix and match.

      Get Microsoft 365 Business Voice Pricing

      Get the costs on implementing Business Voice within your organisation:


      There are two common Call Plan options:

      • Microsoft 365 Business Voice* – £11.30 user/month (includes the Domestic Calling Plan with 1200 minutes).
      • Microsoft 365 Domestic and International Calling Plan* – £18.11 user/month (includes 1200 minutes of domestic OR 600 minutes of international calling – whichever is reached first).

      Akita’s skilled project team can fully plan and implement a Microsoft 365 phone system for your organisations. And we can take care of its ongoing maintenance as part of our IT support service.

      Additional call charges apply should users go beyond these.

      Case Study

      Discover how we’ve implemented Microsoft Teams as a calling solution for one of our customers:

      microsoft gold partner
      About Akita

      Partner For Business Voice Services & Wider Microsoft 365 Solutions

      Akita is a leading IT company working with organisations across London and the South East.

      Alongside our comprehensive IT support offering, we’re an experienced provider of professional managed services including unified communication and VoIP phone solutions.

      We’re also Microsoft Gold partners, offering expert support for common Microsoft 365 products as well as development for Microsoft’s advanced business systems.

      To discuss our IT services in more depth please get in touch: 

      Microsoft 365 Business Voice services
      Microsoft 365 Business Voice Services

      Get In Touch

      For more information on Microsoft 365 phone systems, calling packages, implementation and more, please get in touch: