IT SUPPORT IN SURREY
Professional IT support company that Surrey organisations can rely on
Akita is a leading IT company, providing business IT support and managed IT services in Surrey.
The service we offer to our Surrey customers looks at both support and strategy to develop their systems and processes. Our large helpdesk team offers scalable support for organisations of up to 1000 users. While, our consultants assist the IT development of organisations ranging from SMEs to enterprise in size.
Our customers in Surrey extend across Reigate, Caterham, Redhill, Esher, Oxted, Leatherhead, Dorking, Woking and Guildford. And our location also makes us the perfect partner to deliver IT support for Gatwick and Heathrow-based organisations.
To discuss IT support services or to receive a quote, call us on 01372 677063 or get in touch:
IT SUPPORT FOR SURREY
Akita is the IT partner to a wide range of Surrey organisations.
Our 24/7 IT helpdesk offers responsive remote support that meets the requirements of all organisations. This means our support is great for organisations who are hybrid working. It’s therefore also perfect for remote staff and those who don’t work 9-5.
With more than 40 multi-skilled IT engineers and consultants, we have a depth of expertise that beats most other local IT companies. We have an average response time of less than 22 minutes so far this year, we can guarantee a responsive service.
Meanwhile, our proactive IT support helps to reduce IT-related business disruption through smart maintenance. Our proactive IT support ensures you get the maximum time and cost-efficiency out of your IT systems. This means scheduling updates so that they don’t happen during working hours, to the effective management of IT hardware.
Read more about Akita’s support for Surrey-based accountancy firm McKenzies in our case study.
Dorset House, Regent Park, Kingston ROad, Leatherhead, KT22 7PL
Using our support technology, our IT helpdesk team resolves over 99% of customers’ IT issues remotely. And for the tiny minority of issues that require us on-site, our office in Leatherhead means that we can be with our Surrey customers quickly.Find Us
MANAGED IT SERVICES SURREY
As well as comprehensive IT support, we deliver over 40 managed IT services to our Surrey customers.
We’re experienced in working with organisations ranging from start-ups to enterprise-level. The managed IT services we offer, therefore, cover everything from basic IT requirements such as cabling and email configuration to advanced telecoms and business intelligence solutions.
Our IT Services
Microsoft 365 solutions are the industry standard in business applications
IT Network Services
Tailored local, wide area and wireless IT network services and solutions
VOIP Phones & Telephony
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Cloud Computing Solutions
Discover our range of hosted cloud services and cloud computing solutions
Hardware & Software Procurement
Source new equipment and programmes with our IT hardware and software procurement team.
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
OUR IT EXPERTISE
The depth of in-house knowledge we have is part of the reason we’re a leading IT company in Surrey.
As a Microsoft Gold partner, developing and supporting solutions ranging from Teams through to Dynamics 365 and everything in-between. But don’t worry if you’re not running Windows in your organisation – we’re Mac accredited as well. And even if you’re running mixed OS environments, we can help you get your IT working seamlessly.
Our team also includes a range of specialist IT consultants, able to advise on subjects ranging from IT security through to VoIP telephones.
We’re ISO 9001 and 27001 accredited. And as you’d expect, we hold Cyber Essentials certification – and have helped a number of organisations achieve this through our consultancy.
200+ five star reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
Discover more about our IT support and services in Surrey and the wider South East:
Hotels & Leisure
Manor Collection Hotel Group
Legal & Professional Services
Food & Drink
Established for over 20 years, Akita provides IT solutions to over 250 organisations across London and the South East, plus their satellite locations across the wider UK and internationally.
We support organisations of all sizes and from almost every industry, using a diverse range of technologies and setups.
For our responsive support, expertise and attentive service have earned Akita over 200 five star reviews from our customers.
Whether you’ve dealt with IT support in-house until now, or you’ve outgrown your existing supplier, we’ll make it as easy as possible to move your IT services to Akita.
This will include the managed transfer of your IT systems to our care, a full audit of your existing setup and processes, recommended improvements for the short term and a possible development roadmap (in line with business goals) for the long-term.
Get In Touch
To discuss business support and managed IT services for Surrey organisations call 01372 677063 or use the form below:
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