IT SUPPORT IN SURREY
Professional IT support and managed IT services that Surrey organisations rely on
Akita is a leading professional IT company. Our 24/7 helpdesk team provides scalable IT support options for users and IT infrastructure.
Meanwhile, our consultants and product experts deliver Surrey IT services including cyber security solutions, business telecoms and IT consultancy.
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IT Company Surrey
IT SUPPORT FOR SURREY
Akita is the IT partner to a wide range of Surrey organisations.
Our 24/7 IT helpdesk offers responsive remote support that meets the requirements of all organisations. This means our support is great for organisations who are hybrid working. It’s therefore also perfect for remote staff and those who don’t work 9-5.
With more than 40 multi-skilled IT engineers and consultants, we have a depth of expertise that beats most other local IT companies. And with a contractual response time of 2 hours (with a typical response time of less than 25 minutes) you’re sure to get a fast resolution to your issue.
Meanwhile, our proactive IT support helps to reduce IT-related business disruption through 24/7 systems monitoring and a schedule of smart maintenance. We ensure you get the maximum time and cost-efficiency out of your IT systems. This means scheduling updates so that they don’t happen during working hours, to the effective management of IT hardware.
Read more about Akita’s support for Surrey-based accountancy firm McKenzies in our case study.
Engineers & Consultants
Guaranteed Response Time (Average 20 mins)
Five Star Reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
IT Company Surrey
Cyber Security In Surrey
Ensuring your organization is protected from cyber threats should be a crucial part of your IT security strategy. That’s why cyber security is at the forefront of our IT support approach and managed services offering.
Akita has the in-house expertise and solutions to support Surrey cybersecurity requirements ranging from the day-to-day to the advanced. We’re also accredited assessors for the UK Government’s Cyber Essentials certification.
Our consultants can advise on the most effective tools and solutions to fit your organisation’s specific cyber security requirements.
For more information please get in touch:Speak To An Expert
IT Company Surrey
MANAGED IT SERVICES SURREY
As well as comprehensive IT support, we deliver over 40 managed IT services to our Surrey customers.
We’re experienced in working with organisations ranging from start-ups to enterprise-level. The managed IT services we offer, therefore, cover everything from basic IT requirements such as cabling and email configuration to advanced telecoms and business intelligence solutions.
Our IT Services
Microsoft 365 Services
Discover our Microsoft 365 services for the industry standard in business applications.
IT Network Services
Tailored local, wide area and wireless IT network services and IT network security services.
VOIP Phones & Telephony
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Cloud Computing Solutions
Discover our range of hosted cloud services and cloud computing solutions
Hardware & Software Procurement
Source new equipment and programmes with our IT hardware and software procurement team.
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
Discuss Your IT Service Requirements
For a conversation around your managed IT service requirements please get in touch:
IT Services Surrey
Switching Your Provider
Akita takes the stress out of switching IT support partner. Discover more about our process:
Dorset House, Regent Park, Kingston Road, Leatherhead, KT22 7PL
Using our support technology, our IT helpdesk team resolves over 99% of customers’ IT issues remotely. And for the tiny minority of issues that require us on-site, our office in Leatherhead means that we can be with our Surrey customers quickly.
Our Surrey support customers extend across Reigate, Caterham, Redhill, Esher, Oxted, Leatherhead, Dorking, Woking and Guildford. And our location makes us the perfect partner to deliver IT support for Gatwick and Heathrow-based organisations.Find Us
Discover more about our IT support and services in Surrey and the wider South East:
Hotels & Leisure
Manor Collection Hotel Group
Legal & Professional Services
Food & Drink
IT Company Surrrey
OUR IT EXPERTISE
Established for over 25 years, Akita provides IT solutions to over 250 organisations across London and the South East, plus their satellite locations across the wider UK and internationally.
As a Microsoft Gold partner, we support solutions ranging from Office 365 through to Dynamics 365. But don’t worry if you don’t run Windows in your organisation – we’re Mac Certified Technicians as well.
Akita also carries ISO 9001 and 27001 accredited. And as mentioned, we both hold and certify organisations for Cyber Essentials.
Get In Touch
To discuss business support and managed IT services for Surrey organisations call 01372 677063 or use the form below:
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