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Whether you are looking for an IT services provider who won’t talk in riddles, a responsive and proactive 24/7 IT support provider, IT solutions for remote workingin bad weather, or a team of consultants who will truly care about your business, make sure you talk to the team here at Akita.
Akita has been serving organisations with 10-200 users for over 20 years. In this time, we've built up an envied track record of providing leading IT solutions to those across a huge range of industries. This includes sectors such as education, finance and accountancy, advertising and marketing, legal, charities, defence, aerospace, security, facilities, business services, manufacturing, health and retail.
Our team of IT support specialists are here around the clock to ensure that your staff are not held up by unnecessary problems, so you can concentrate on running your business rather than worrying about IT.
In addition to our proactive IT support services, we also offer a suite of cloud computing solutions including Microsoft Office 365, VoIP telephones and video calling, Microsoft Dynamics 365 and bespoke cloud packages to meet your individual needs.
For the team at Akita, our customers are the most important people in our working lives and we do all we can to keep them happy. We know how reliant they are on their IT systems and we ensure that they benefit from proactive support to keep them working.
What does this mean to you? Quite simply, if you want an outstanding IT service provider who will treat you well and won’t charge like a wounded rhinoceros, you have come to the right place!
Akita have been working with me now for a number of years. Support has always been of a high quality with excellent response times. Akita have taken on direct user support for 100+ employees as well as guiding and assisting us with the implementation of new technologies. I look forward to continuing this excellent working relationship. — Andy ; Safetell, DartfordRead the case study
This organisation has proved to be every bit as good as they say they are, and more. I would highly recommend working with Akita if you want to hear honest, direct and clear feedback on what you need to be doing to meet your IT needs; then to get the service and support required to put it in place, Akita is the right company to work with. — Julian ; The West Heath School, SevenoaksRead the case study
Very efficient and a very professional outfit. All issues are sorted in a timely manner and the staff are friendly and helpful.Read the case study
— Joshua ; Citrica, City of London
A breath of fresh air! Thank you. Good to feel confident a problem will be fixed. Everyone is very interested in our problems, professional and courteous — Yvonne ; F W Berringer & Co Chartered Accountants, BromleyRead the case study
Akita have provided us with new ways of analysing our data and have made the transition extremely easy for all. — Carly ; IPA Purchasing, SurreyRead the case study
I have always found Akita to be very professional in their approach and very responsive, I would have no hesitation in recommending them to anybody. — Paul ; Metroline Security, FolkestoneRead the case study
I have 120+ colleagues with the widest possible range of IT abilities and Akita meet their support needs very well regardless. They provide us with 24/7 support which is critical for our operations. They provide me with excellent advice to keep the network and services we operate on it - which includes a VoIP phone system, standard MS applications and some line of business applications too - up and running, reliable and constantly. I've no complaints at all - and for me that's uncommon. — John ; CAYSH Charity, Croydon, LondonRead the case study
Highly recommended IT company. Excellent customer service and technical knowledge. — Michael ; Gallery Direct Limited, SittingbourneRead the case study
Reliable, honest, have recommended. — Richard ; Greenaway Chartered Accountants, SevenoaksRead the case study
They deal with problems quickly and professionally, they are a great team and a joy to work with :) — Anthony ; Onwatch, Various LocationsRead the case study
Always a solution with a smile. It is a pleasure to get the problems solved, quickly, and with a nice conversation on top.Read the case study
Thanks for your support. — Diego ; Prinova Solutions, Maidstone
I'm always happy with Akita's assistance. Quick response with a great result. — Marta ; EAPL, ChathamRead the case study
I would recommend Akita to any organisation looking for advice or help with their network, their staff are knowledgeable and approachable and I couldn’t fault them. — Vickie ; World Cancer Research Fund International, Central LondonRead the case study
Akita respond very quickly to any queries and problems that arise and staff are always courteous and polite - nothing is too much trouble. Akita staff visiting our site office every month are always helpful. — Elaine ; Road Management Group, DocklandsRead the case study
Focused on ensuring total customer satisfaction and providing continually improving products and services, Akita are certified with the international standard ISO 9001:2008.