Leading provider of business IT support for London and the wider UK

Transformative IT Solutions For Business

IT support, managed services and business applications solutions to support growth.

24/7 Support

User & Infrastructure Support When You Need It

Certified

Wide-reaching technology accreditations

Experienced

Operating for over 25 years

Full Service

40+ IT services & consultancy solutions

akita is a leading IT company London and UK-based organisations trust

Strategic IT Services Partner

Akita is a leading managed IT service provider. We support private and public sector organisations at scale with their IT, business technology and wider strategy requirements.

6 Years

Average Customer
Relationship To Date

World-class IT Support

As an award-winning IT support provider, we work to take the stress out of business technology.

More than a reactive helpdesk, our IT support services reduce business downtime, making organisations more productive. Services include:

24/7 IT support services
Rapid onsite IT support across the South of England
Remote working IT support and technologies
NOC services for round-the-clock monitoring of networks and system
In-house IT expertise covering cyber security, cloud, unified comms, CRM & ERP systems, and AI

With a 90-strong team of IT experts and consultants, we have the expertise to meet your technology and operational challenges.

See More About Our Business IT Support Services:

Discover More

99%

Of Tickets Resolved Remotely

2 Hour

Guaranteed Response Time

98%

NPS Score For Customer Satisfaction 2025

Comprehensive IT Services & Cyber Security

We’re an all-in-one strategic IT partner, delivering 40+ managed services across cyber security, cloud, business applications and AI. Our services are backed by expert IT consultancy that supports organisational development over the long term.

CREST & Cyber Essentials Plus assessors
Experienced NOC, cloud & infrastructure teams
In-house experts for Microsoft CRM & ERP solutions
Strategy-first approach to IT development

Outsourced IT Support

Cyber Security Services

Microsoft 365 Services

IT Consultancy Services

Managed Cloud Services

Unified Communications Services

See all of our services

Get in touch

0330 058 8000

Certifications

Focused on ensuring total customer satisfaction and providing continually improving products and services, Akita is certified with the international standards ISO 9001 and ISO 27001. We have been vetted and accepted as a Crown Commercial Service Supplier and are part of the G-Cloud 14 and DOS 7 frameworks. As a leading cyber security partner, we are also Cyber Essentials Plus Assessors and CREST-accredited for penetration testing.

Five Star Customer Service

We take customer service and speed of response seriously. It's central to our company values.

We know how reliant organisations are on their IT systems. So we do everything that we can to ensure they run as effectively as possible. And the strength of our service is reflected in our more than 200 five star customer reviews. Read them for yourself:

What Our Customers Say

Very quick and helpful - we needed this done quickly, so great work!

Rob, Commecial Director

Your professionalism and dedication to maintaining and improving our IT infrastructure have been invaluable, and I’ve greatly appreciated the collaborative relationship built over the years.

Adam, Head Of Infrastructure

Akita staff are so polite and professional every time. Nothing is too much trouble.

Mary - Owner

...Fantastic from start to finish in helping us renew our Cyber Essentials certificate.

Chantal, Marketing & Operations Manager

...absolutely excellent with all their help

Kate - Care Leader

I've been really impressed, not only with the level of expertise, but the attitude of everyone we've worked with across the security team, infrastructure, projects and support. You're not made to feel like you're dealing with an arms length company, you're working collaboratively with highly skilled, modern individuals that you can access directly.

David - IT Leader

They were really good and chased me to get the situation resolved absolutely brilliant service especially from Akita who stopped at nothing to make sure everything was good!

Sean - Warehouse Supervisor

Akita are undertaking all that we need in rapid time! it is exceeding my expectations, which is fantastic.

Jim - Consultancy Founder

Akita has been accepted onto Digital Outcomes & Specialists 7

Akita Accepted Onto The Digital Outcomes & Specialists 7 Framework

Akita is pleased to announce it has been accepted onto the Digital Outcomes & Specialists 7 framework, marking an important…

digital resilience is a board room consideration

What Is Digital Resilience And Why Has It Become A Board-Level Priority?

How Akita’s 3CX VoIP Phones Saved An Organisation £4150 On Telecoms

Akita Accepted Onto The Digital Outcomes & Specialists 7 Framework

What Is Digital Resilience And Why Has It Become A Board-Level Priority?

How Akita’s 3CX VoIP Phones Saved An Organisation £4150 On Telecoms

Transformative IT Solutions For Business

24/7 Support

Certified

Experienced

Full Service

Strategic IT Services Partner

Akita is a leading managed IT service provider. We support private and public sector organisations at scale with their IT, business technology and wider strategy requirements.

World-class IT Support

99%

Of Tickets Resolved Remotely

2 Hour

Guaranteed Response Time

98%

NPS Score For Customer Satisfaction 2025

Comprehensive IT Services & Cyber Security

Get in touch

Five Star Customer Service

We take customer service and speed of response seriously. It's central to our company values.

Very quick and helpful - we needed this done quickly, so great work!

Rob, Commecial Director

Your professionalism and dedication to maintaining and improving our IT infrastructure have been invaluable, and I’ve greatly appreciated the collaborative relationship built over the years.

Adam, Head Of Infrastructure

Akita staff are so polite and professional every time. Nothing is too much trouble.

Mary - Owner

...Fantastic from start to finish in helping us renew our Cyber Essentials certificate.

Chantal, Marketing & Operations Manager

...absolutely excellent with all their help

Kate - Care Leader

David - IT Leader

They were really good and chased me to get the situation resolved absolutely brilliant service especially from Akita who stopped at nothing to make sure everything was good!

Sean - Warehouse Supervisor

Akita are undertaking all that we need in rapid time! it is exceeding my expectations, which is fantastic.

Jim - Consultancy Founder

Latest News

Akita Accepted Onto The Digital Outcomes & Specialists 7 Framework

What Is Digital Resilience And Why Has It Become A Board-Level Priority?

How Akita’s 3CX VoIP Phones Saved An Organisation £4150 On Telecoms

Latest News

Akita Accepted Onto The Digital Outcomes & Specialists 7 Framework

What Is Digital Resilience And Why Has It Become A Board-Level Priority?

How Akita’s 3CX VoIP Phones Saved An Organisation £4150 On Telecoms

Talk To An IT Company London & UK Organisations Trust

Get in touch with Akita today: Call 0330 058 8000, email [email protected] or fill out the form below: