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Whether you are looking for an IT services provider who won’t talk in riddles, a responsive and proactive 24/7 IT support provider, a cloud specialist you can just rely upon, or a team of consultants who will truly care about your business, make sure you talk to team here at Akita.
Our clients come in all shapes and sizes, they span nearly all industries, and each have different systems and ways of working. The one constant is the time and care our technical specialists take to understand their needs.
With businesses being more dependent than ever on their IT systems, at Akita we appreciate how crucial it is that your staff do not suffer downtime and that you can benefit from the latest technology to give you every competitive advantage.
Our team of IT support specialists are here around the clock to ensure that your staff are not held up by unnecessary problems, and that you can concentrate on running your business and not worrying about IT!
Akita have been serving organisations with 20-200 users since 1996. In this time, we have built up an envied track record of providing leading IT solutions to those across a huge range of industries. This includes sectors such as education, finance and accountancy, advertising and marketing, legal, defence, aerospace, security, facilities, business services, manufacturing, health and retail.
In addition to our proactive IT support services, we also offer a suite of cloud computing solutions including Microsoft Office 365, VoIP, hosted email and bespoke cloud packages to meet your individual needs.
For the team at Akita, our customers are the most important people in our working lives and we do all we can to keep them happy. We know how reliant they are on their IT systems and we ensure that they benefit from proactive support to keep them working.
What does this mean to you? Quite simply, if you want an outstanding IT service provider who will treat you well and won’t charge like a wounded rhinoceros, you have come to the right place!
Akita have been working with me now for a number of years. Support has always been of a high quality with excellent response times. Akita have taken on direct user support for 100+ employees as well as guiding and assisting us with the implementation of new technologies. I look forward to continuing this excellent working relationship. — Andy ; Security, DartfordRead the case study
I have always found Akita to be very professional in their approach and very responsive, I would have no hesitation in recommending them to anybody. — Paul ; Security, FolkestoneRead the case study
A breath of fresh air! Thank you. Good to feel confident a problem will be fixed. Everyone is very interested in our problems, professional and courteous — Yvonne ; Accountancy, BromleyRead the case study
This organisation has proved to be every bit as good as they say they are, and more. I would highly recommend working with Akita if you want to hear honest, direct and clear feedback on what you need to be doing to meet your IT needs; then to get the service and support required to put it in place, Akita is the right company to work with. — Julian ; School, SevenoaksRead the case study
Highly recommended IT company. Excellent customer service and technical knowledge. — Michael ; Manufacturing & Retail, SittingbourneRead the case study
I have 120+ colleagues with the widest possible range of IT abilities and Akita meet their support needs very well regardless. They provide us with 24/7 support which is critical for our operations. They provide us with 24/7 support which is critical for our operations. They provide me with excellent advice to keep the network and services we operate on it - which includes a VoIP phone system, standard MS applications and some line of business applications too - up and running, reliable and constantly. I've no complaints at all - and for me that's uncommon. — John ; Charity, Croydon, LondonRead the case study
Reliable, honest, have recommended. — Richard ; Accountancy, SevenoaksRead the case study
They deal with problems quickly and professionally, they are a great team and a joy to work with :) — Anthony ; Security, Multiple LocationsRead the case study
Always a solution with a smile. It is a pleasure to get the problems solved, quickly, and with a nice conversation on top.Read the case study
Thanks for your support. — Diego ; Food, Maidstone
I'm always happy with Akita's assistance. Quick response with a great result. — Marta ; Engineering, ChathamRead the case study
I would recommend Akita to any organisation looking for advice or help with their network, their staff are knowledgeable and approachable and I couldn’t fault them. — Vickie ; Charity, Central LondonRead the case study
Akita response very quickly to any queries and problems that arise and staff are always courteous and polite nothing is too much trouble. Akita staff visiting our site office every month are always helpful. — Elaine ; Not-for-profit, DocklandsRead the case study
they are very efficient and a very professional outfit. All issues are sorted in a timely manner and the staff are friendly and helpful.Read the case study
— Joshua ; Facilities & Property, City of London
In 2015, Akita Systems were pleased to be certified with the international standard ISO 9001:2008. As we are focused on ensuring total customer satisfaction and providing continually improving products and services, Akita decided to measure our quality system against the internationally recognised quality standard.