ABOUT US
Established in 1996, Akita is a leading provider of IT support, managed IT services and business applications.
We support private and public sector organisations across London and the South East, as well as their satellite offices throughout the wider UK and internationally.
Award-winning and highly technically accredited, we have the IT solutions and in-house expertise to support organisations across all stages of their success.
Lifetime IT Partner
Mission Statement
Akita supports organisations of all sizes and from practically every vertical.
At Akita, our mission is to support the growth of our customers by creating lasting partnerships that deliver value and promote mutual success.
99%
Of support tickets are resolved remotely
At the heart of our approach is a focus on delivering exceptional customer service. We achieve this by going above and beyond to meet the needs of our customers.
Our dedication to quality and innovation ensures that we remain at the forefront of our industry, delivering the best-of-breed solutions to meet the unique needs of each organisation we work with.
We’re not afraid to be bold in our approach, using market-leading solutions and services to help organisations disrupt their marketplaces and meet their goals.
We also recognise that our people are our greatest asset. Our team are chosen for their intelligence, adaptability and – above all – dependability. And as a company, we’re committed to cultivating a culture of learning and development that empowers them to reach their full potential.
In all that we do, we remain committed to our values, striving to be the best in our industry, as well as making a positive impact on the world around us. We believe that by staying true to this vision, we continue to grow, building lasting relationships with our customers and creating a culture of excellence that sets us apart within all markets that we compete.
Hear more about Akita from our Managing Director, Christophe Boudet:
HIGHLY ACCREDITED MANAGED IT PARTNER
We’re experts in developing solutions that drive digital transformation within organisations. Whether it’s a Microsoft SharePoint implementation for collaborative working or a remote working solution to help your organisation operate from anywhere, our engineers and IT consultants can guide you to the right solutions and help you with hassle-free deployment.
Working with Akita, you can be sure you’re with the right technology partner. We’re a recognised Microsoft partner, Mac-accredited and a 3CX partner for our VoIP telecoms services.
MANAGED IT SUPPORT
Our Values
At Akita, we’re invested in our customers, invested in our services, and invested in our people – for the long term. But what does this mean?
We start by employing the right people, from expert and friendly helpdesk engineers to strategic consultants to assist with the development of your systems and processes. We look for those who are both experts in what they do and passionate about doing it.
We couple the right people with ‘best-in-breed’ IT services – solutions that are proven to deliver great results for organisations. Matched to requirements and budgets, our services are designed to give the best performance and maximise efficiency. With knowledge and solutions that scale to enterprise-level, our customers can rest assured our services will keep pace with their growth.
With these fundamentals in place, we’re able to focus on our customers. From the very start of a new IT relationship, we dedicate time to thoroughly understanding their IT systems and processes, as well as business goals. This ensures we’re always aligned with our customers’ aims and able to support them.
We also provide all customers with an account manager, available to help improve our service delivery, suggest improvements, guide projects, and help tailor our service to meet their needs.
By combining – and not compromising on – these three areas, Akita is able to work with organisations and build meaningful relationships that last.
Discover more about our Akita’s leadership:
Our Leadershipco-managed ad outsourced IT solutions
Meeting The Challenges Of The Private And Public Sectors
Akita works with both private and public sector organisations, meeting their pain points with deep industry expertise and commitment to customer-centric solutions.
For the private sector, organisations encounter the need for rapid innovation, cost-efficiency, and adaptive cyber security. Akita addresses all of these challenges with scalable technology solutions that support agile development and efficient operations. Leveraging cloud services, automation and data analytics, we assist private enterprises to innovate quickly while reducing operational costs. Enhanced cyber security measures, including advanced threat detection and response systems, ensure that sensitive business data remains secure against evolving threats. Meanwhile, our strategic approach to system and process development helps support growth agendas.
Working with public sector organisations, we often meet the challenges of regulatory compliance, budget constraints, and the need for reliable, citizen-facing services. Akita plays a pivotal role in delivering compliance-focused solutions and robust data management practices. By implementing cost-effective IT infrastructure and wider consultancy, Akita helps public sector bodies maximise their budgets.
Both sectors require continuous support and maintenance, ensuring that any technical issues are swiftly resolved, thereby minimising downtime and ensuring smooth operations, covered effortlessly by our NOC services and large-scale 24/7 helpdesk.
By aligning technology with business objectives and regulatory requirements, Akita ensures that businesses thrive in competitive markets and public bodies can deliver high-quality services to the community, fostering overall growth and development.
OVER 200 FIVE STAR REVIEWS
More Than Just IT Support
What Sets Us Apart As An IT Leader?
