ABOUT US
Strategic IT Partner To Organisations across the UK
Akita is an outcome‑driven strategic IT partner. We deliver proactive IT support, managed services, and business solutions that reduce disruption, improve productivity, and align technology with real organisational goals.
By combining intelligent automation, deep in‑house expertise, and award‑winning service delivery, we help organisations operate more efficiently, manage risk, and scale with confidence.
30 Years
Supporting UK organisations
250 +
Organisations supported
90
Technology specialists
Lifetime IT Partner For Your Organisation
Our Mission
Akita supports organisations of all sizes and from practically every vertical.
At Akita, our mission is to support the growth of our customers by creating lasting partnerships that deliver value and promote mutual success.
99%
Of support tickets are resolved remotely
At the heart of our approach is a focus on delivering exceptional customer service. We achieve this by going above and beyond to meet the needs of our customers.
Our dedication to quality and innovation ensures that we remain at the forefront of our industry, delivering the best-of-breed solutions to meet the unique needs of each organisation we work with.
We’re not afraid to be bold in our approach, using market-leading solutions and services to help organisations disrupt their marketplaces and meet their goals.
We also recognise that our people are our greatest asset. Our team are chosen for their intelligence, adaptability and – above all – dependability. And as a company, we’re committed to cultivating a culture of learning and development that empowers them to reach their full potential.
In all that we do, we remain committed to our values, striving to be the best in our industry, as well as making a positive impact on the world around us. We believe that by staying true to this vision, we continue to grow, building lasting relationships with our customers and creating a culture of excellence that sets us apart within all markets that we compete.
Hear more about Akita from our Managing Director, Christophe Boudet:
Why Organisations Choose Akita
Every organisation has different technology challenges. But the reasons they choose Akita are remarkably consistent.
Many come to us after experiencing slow response times, reactive support, or a lack of strategic IT direction. They want more than a service desk; they want a trusted technology partner that understands their business, aligns IT with commercial objectives, and delivers measurable improvements in productivity, security and operational resilience.
With 30 years’ experience supporting UK organisations, Akita combines managed IT services, cyber security, cloud solutions, Microsoft business applications and strategic IT consultancy under one roof. This breadth of expertise enables us to take a holistic approach to technology, helping organisations simplify supplier management, reduce risk and accelerate digital transformation.
Whether supporting day-to-day operations, delivering complex infrastructure projects or implementing Microsoft Dynamics 365 and AI strategy, our specialists work as an extension of your own team.
Our focus has always been on delivering outcomes rather than simply resolving incidents. We invest heavily in proactive monitoring, automation and continuous service improvement to identify issues before they affect users, minimise downtime and improve the overall user experience.
Organisations benefit from strategic account management, regular technology reviews and clear roadmaps that help them plan for future growth, strengthen cyber security and maximise the value of their technology investments.
MANAGED IT SUPPORT UK
Our Values
At Akita, we’re invested in our customers, invested in our services, and invested in our people – for the long term. But what does this mean?
We start by employing the right people, from expert and friendly helpdesk engineers to strategic consultants to assist with the development of your systems and processes. We look for those who are both experts in what they do and passionate about doing it.
We couple the right people with ‘best-in-breed’ IT services – solutions that are proven to deliver great results for organisations. Matched to requirements and budgets, our services are designed to give the best performance and maximise efficiency. With knowledge and solutions that scale to enterprise-level, our customers can rest assured our services will keep pace with their growth.
With these fundamentals in place, we’re able to focus on our customers. From the very start of a new IT relationship, we dedicate time to thoroughly understanding their IT systems and processes, as well as business goals. This ensures we’re always aligned with our customers’ aims and able to support them.
We also provide all customers with an account manager, available to help improve our service delivery, suggest improvements, guide projects, and help tailor our service to meet their needs.
By combining – and not compromising on – these three areas, Akita is able to work with organisations and build meaningful relationships that last.
Discover more about our Akita’s leadership:
Our Leadership
View Our 30 Year Heritage
See how we’ve developed our services and offering to support the needs of our customers:
Viewco-managed ad outsourced IT solutions
Meeting The Challenges Of The Private And Public Sectors
Akita works with both private and public sector organisations, meeting their pain points with deep industry expertise and commitment to customer-centric solutions.
For the private sector, organisations encounter the need for rapid innovation, cost-efficiency, and adaptive cyber security.
Akita solves these challenges with scalable technology solutions that drive agility and efficiency. Using cloud services, automation, and data analytics, we help enterprises innovate while cutting costs. Advanced cyber security measures safeguard sensitive data, while our strategic system development supports business growth.
Working with public sector organisations, we often meet the challenges of regulatory compliance, budget constraints, and the need for reliable, citizen-facing services. Akita plays a pivotal role in delivering compliance-focused solutions and robust data management practices. By implementing cost-effective IT infrastructure and wider consultancy, Akita helps public sector bodies maximise their budgets.
Both sectors need ongoing support to resolve technical issues swiftly, minimising downtime. Our NOC services and 24/7 helpdesk ensure smooth operations.
By aligning technology with business goals and regulations, Akita helps businesses stay competitive and public bodies deliver high-quality services, driving growth.
OVER 200 FIVE STAR REVIEWS
Strategic IT Partner
What Sets Us Apart As An IT Leader?
