it support essex

IT SUPPORT ESSEX

Akita is a leading IT company, delivering managed services, including IT support Essex organisations rely on.

Our business IT solutions are currently taken by companies based in Grays, Romford, Brentwood, Chelmsford, Loughton and Harlow. We also deliver IT projects and provide other managed IT services across Essex. Discover more about our IT support in Essex.

IT Support Quote

For a fast price comparison of IT support and services, call 0330 058 8000 or use our Quick Quote form:
IT Support Essex

IT SUPPORT COMPANY IN ESSEX

Akita provides professional IT support for organisations across London and the South East, as well as their satellite offices located across the wider UK and internationally.

Our 24/7 IT support helpdesk is staffed by a large team of skilled IT engineers and consultants. We use remote support software to access our customers’ PCs and IT systems and resolve issues remotely.

We resolve over 99% of our customers’ IT issues remotely. For the rare issues that require us on-site, we can be with our Essex customers in person in as little as 40 minutes.

IT Support
it infrastructure support

24/7

IT Systems Monitoring

IT Support Essex

Proactive IT Support

Alongside responsive helpdesk support, we deliver proactive IT support that reduces IT-related downtime.

Our proactive IT support in Essex ensures that our customers’ IT systems are monitored 24/7, machines are fully patched, and all hardware is well maintained.

We’ll also take practical steps, ensuring updates take place out of hours (so as not to disrupt staff) and reviewing support tickets with you to identify areas of infrastructure improvement or required training.

We can also help you strategise the development of your IT systems, ensuring your IT can grow with your organisation’s success.

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200+ five star reviews

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Proactive IT Company in Essex

ABOUT AKITA’S EXPERTISE

Established for over 25 years, Akita provides IT solutions to over 250 organisations across London and the South East.

With a skills base covering practically every aspect of business IT, as well as many types of industry-specific software, our engineers are able to help with whatever IT support requirements you may have. We are a Microsoft Gold Partner and also Apple certified.

Akita’s IT support service comes with guaranteed response times for issues raised. We will also prioritise support based on the severity of an issue and how it affects business continuity. So if your IT problem has shut down your entire business operations, you won’t be left waiting in a queue.

And as the majority of our IT support is conducted remotely, we’re the perfect partner should your organisation conduct remote or hybrid working.

Our fast response and attentive service have earned Akita over 200 five star reviews from our customers.

Get in touch

For IT support for Essex companies, or to discuss managed IT services, call 0330 058 8000 or get in touch.

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