IT SUPPORT ESSEX
Akita is a leading IT company, delivering managed services, including IT support Essex organisations rely on.
Our business IT solutions are currently taken by companies based in Grays, Romford, Brentwood, Chelmsford, Loughton and Harlow. We also deliver IT projects and provide other managed IT services across Essex. Discover more about our IT support in Essex.
IT Support Quote
For a fast price comparison of IT support and services, call 0330 058 8000 or use our Quick Quote form:
IT SUPPORT COMPANY IN ESSEX
Akita provides professional IT support for organisations across London and the South East, as well as their satellite offices located across the wider UK and internationally.
Our 24/7 IT support helpdesk is staffed by a large team of skilled IT engineers and consultants. We use remote support software to access our customers’ PCs and IT systems and resolve issues remotely.
We resolve over 99% of our customers’ IT issues remotely. For the rare issues that require us on-site, we can be with our Essex customers in person in as little as 40 minutes.
IT Systems Monitoring
IT Support Essex
Proactive IT Support
Alongside responsive helpdesk support, we deliver proactive IT support that reduces IT-related downtime.
Our proactive IT support in Essex ensures that our customers’ IT systems are monitored 24/7, machines are fully patched, and all hardware is well maintained.
We’ll also take practical steps, ensuring updates take place out of hours (so as not to disrupt staff) and reviewing support tickets with you to identify areas of infrastructure improvement or required training.
We can also help you strategise the development of your IT systems, ensuring your IT can grow with your organisation’s success.
Managed IT Services In Essex
Along with IT support Akita also offers a full range of managed IT services. These include over 40 separate IT solutions, including:
Microsoft's market-leading range of business applications
Cloud Computing Solutions
Discover our range of hosted cloud services and cloud computing solutions
IT Security Services
A full suite of professional IT network security services for organisations of all sizes
Server Installation & Maintenance
Server installation, maintenance, management, migration, monitoring and backups
VOIP Phones & Telephony
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
200+ five star reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
Proactive IT Company in Essex
ABOUT AKITA’S EXPERTISE
Established for over 25 years, Akita provides IT solutions to over 250 organisations across London and the South East.
With a skills base covering practically every aspect of business IT, as well as many types of industry-specific software, our engineers are able to help with whatever IT support requirements you may have. We are a Microsoft Gold Partner and also Apple certified.
Akita’s IT support service comes with guaranteed response times for issues raised. We will also prioritise support based on the severity of an issue and how it affects business continuity. So if your IT problem has shut down your entire business operations, you won’t be left waiting in a queue.
And as the majority of our IT support is conducted remotely, we’re the perfect partner should your organisation conduct remote or hybrid working.
Our fast response and attentive service have earned Akita over 200 five star reviews from our customers.
Get in touch
For IT support for Essex companies, or to discuss managed IT services, call 0330 058 8000 or get in touch.
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