IT SUPPORT FOR MANUFACTURING
A single, strategic IT partner for manufacturing operations & technology
Keep Production Moving & Your Organisation Growing With Reliable, Strategic IT
Akita is a leading provider of IT support to manufacturing and production companies across London and the South East.
We provide strategic IT support and managed services tailored to the unique needs of the manufacturing sector.
Whether you’re a growing operation or a large-scale production facility, we deliver proactive, scalable and secure IT solutions that keep your systems running and your output flowing.
To discuss the support of your technology, please get in touch:
Keep operations running
24/7 IT Support Services For Manufacturers
Akita’s manufacturing customers benefit from our responsive and proactive IT support.
Our world-class IT support provides them with access to our expert helpdesk team. They resolve issues and queries against strict SLAs, prioritising problems that may impact business continuity.
We solve over 99% of customers’ issues remotely. But should you need it, we have the ability to be at locations across the South of England within a 4-hour SLA time.
Our proactive IT support includes monitoring services and our NOC services, and can also offer a 24/7 IT support service.
Modernising Operations
IT Services FOR Manufacturing
Maximise Uptime & Production Resilience
Strengthen the infrastructure that keeps your operations running. We manage networks, servers, connectivity, backups and disaster recovery to reduce disruption and support continuous production.
Enable Scalable, Flexible Working
Give teams reliable access to the systems and information they need, wherever they are. Our cloud solutions and Modern Workplace services delvier collaboration and scalable growth.
Connect & Streamline Manufacturing Operations
Integrate the systems that manage production, inventory and warehousing. From ERP and MRP development to barcode solutions and automation tools, we help reduce manual processes and improve operational visibility.
Turn Manufacturing Data Into Better Decisions
Make performance easier to understand with Power BI reporting. We’ll create dashboards, forecasting and production KPIs that give decision-makers clearer, more timely insight.
Build A Clear Technology Roadmap
Align IT investment with your wider business priorities. Our IT consultancy and strategic IT roadmapping helps manufacturers modernise ageing systems, plan digital transformation and make better long-term technology decisions.
Protection Production
Cyber Security Services For Manufacturing
Manufacturing is now more digital, more connected – and more exposed. As production systems, supply chains and operational technology integrate with IT networks, attack surfaces have expanded significantly.
Cyber threats now present a direct risk to uptime, intellectual property and commercial continuity. Ransomware, device compromise, IoT device hacking and network intrusion can halt production, corrupt critical data, risk IP, and undermine customer confidence.
Manufacturers, therefore, need continuous, proactive protection specifically designed for their operational environments – not a generic IT offering. That’s where Akita’s cyber security expertise adds real value for manufacturers.
Our cyber security services for manufacturers include:
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Endpoint Detection and Response (EDR) to contain threats at device level. Identify suspicious activity quickly and isolate compromised endpoints before threats can spread.
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Managed Detection and Response (MDR) with 24/7 monitoring and rapid incident response. Gain continuous oversight of your environment and expert support when security incidents occur.
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Cyber awareness training to reduce human-driven risk. Help employees recognise phishing, social engineering and other common cyber threats.
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Network penetration testing to uncover and remediate vulnerabilities. Identify weaknesses before attackers can exploit them and prioritise the issues that present the greatest risk.
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Cyber Essentials Plus readiness, support and assessment. Strengthen your security controls and prepare your organisation for independent certification.
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ISO 27001 compliance support. Build and maintain an effective information security management framework aligned with recognised international standards.
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Cyber security consultancy for manufacturing and supply chains. Protect connected operations, sensitive data and critical supplier relationships against evolving cyber risks.
ALigning Operations
Manufacturing ERP Systems & Software
Akita helps manufacturers improve control over their operations with modern, AI-enabled manufacturing ERP systems
As a Microsoft Business Applications Solutions partner, our Dynamics 365 Business Central solutions enable manufacturers to align finance, purchasing, inventory, supply chain and production management into one connected platform.
Business Central gives manufacturers greater visibility across their organisation. Real-time information helps teams make better decisions, reduce manual processes and respond faster to changes in demand.
Akita’s ERP consultants can design, implement and support manufacturing ERP systems tailored to your processes. This includes production planning, inventory and warehouse management, supply chain, financial management and reporting.
As your requirements evolve, we can also integrate wider Dynamics 365 applications, Power Platform, and wider business systems, creating a connected technology environment that supports greater efficiency and growth.
For more information and to arrange a demo, please get in touch:
Discuss ERP SolutionsManaged IT Services for manufacturers
Case Studies
Discover how we support a range of manufacturers:
Manufacturing
IT Support For Security Manufacturer
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Outsourced IT Support & Strategy For Metal Fastenings Distributor
Food & Drink
IT Support For Nutrition Manufacturer
All-in-One IT Partner To Manufacturers
Infographic: Meeting Manufacturing IT Challenges
We understand the IT challenges others don’t – and how to solve them:
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30 Year
IT Heritage
Strategic It for manufacturers
Why Choose Akita As Your Manufacturing IT Partner?
With over 25 years of experience, Akita delivers more than just break-fix support — we act as a strategic IT partner to manufacturing organisations, aligning technology with production goals to drive efficiency, reliability and growth.
We support manufacturers of all sizes across London, the South East and beyond from our offices across the South East. Our scale and infrastructure enable us to provide responsive IT support both at main sites and across satellite locations throughout the UK and internationally.
Our talented team of IT engineers and consultants are experienced in a broad range of infrastructure, hardware and software — including industry-specific manufacturing systems. We pride ourselves on delivering proactive, dependable support that helps manufacturing operations run smoothly.
Trusted By Manufacturers For:
- End-to-end service – From IT consultancy and infrastructure management to cyber security and compliance
- Fast response times – UK helpdesk with over 98% SLA performance
- Customer satisfaction – Award-winning service with over 200 five-star reviews
- Manufacturing expertise – First-hand knowledge of factory floor pressures and operational demands
Whether you need help modernising legacy systems, or require IT support that responds to day-to-day manufacturing challenges, Akita is the dependable IT partner for manufacturing success.
Manufacturing IT Support FAQ
How can IT support reduce downtime in manufacturing?
Akita's proactive IT support helps identify and resolve technology issues before they develop into operational disruption. This can include monitoring critical infrastructure, maintaining systems, managing updates and responding quickly when problems occur.
Akita combines proactive IT management with 24/7 support to help manufacturers maintain reliable technology environments. By reducing avoidable incidents and accelerating issue resolution, we help keep employees productive and minimise disruption to business and production operations.
Can Akita help manufacturers achieve Cyber Essentials and meet compliance requirements?
Yes. Our Cyber Security consultants can help manufacturers strengthen their cyber security controls and work towards recognised standards such as Cyber Essentials and Cyber Essentials Plus.
As a Cyber Essentials assessment organisation with ISO 27001 expertise, Akita can assess existing security measures, identify gaps and implement improvements across areas such as access control, endpoint security, patching and network protection. We also help manufacturers develop stronger security practices to support wider customer, supply chain and regulatory requirements.
What are the benefits of IT support for manufacturing companies?
Tailored IT support gives manufacturers access to broader technical expertise without having to build every capability internally. This improves system reliability, strengthens cyber security and provides a clearer technology strategy.
Akita supports manufacturers across their wider technology environment, from day-to-day IT support and infrastructure to cloud, cyber security, Microsoft 365, AI and business applications. This joined-up approach helps ensure technology investments support operational priorities and future growth.
How can manufacturers protect against cyber attacks?
Manufacturers can reduce cyber risk through a layered approach that combines secure technology, proactive monitoring and employee awareness.
Measures may include multi-factor authentication, endpoint protection, managed threat detection, vulnerability management, security patching and cyber awareness training. Akita helps manufacturers assess their current security posture and implement proportionate controls that protect users, systems and data without unnecessarily restricting operations.
How can manufacturers secure legacy systems and equipment?
Legacy technology can present a particular security challenge when systems cannot be updated, replaced or protected using conventional methods.
Rather than treating every legacy system in the same way, Akita assesses the risks and dependencies surrounding each environment. Appropriate measures can include network segmentation, restricted access, enhanced monitoring and additional security controls. Where modernisation is practical, we can also help develop a structured roadmap for replacing outdated technology while minimising operational disruption.
What are the biggest cyber security risks for manufacturers?
Manufacturers face threats including ransomware, phishing, compromised user accounts, supply chain attacks and vulnerabilities within outdated technology. Increasing connectivity between business IT and operational systems can also create additional points of exposure.
Akita helps manufacturers understand these risks and establish appropriate protections through cyber security assessments, managed detection and response, penetration testing, employee training and recognised security frameworks. This creates a more resilient security posture while supporting the operational requirements of the business.
IT Services For Manufacturing Companies UK
Get In Touch
To discuss business IT support or managed services, please get in touch with our experts today:
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