IT SUPPORT HAMPSHIRE
Akita is a leading IT managed service provider supporting organisations across the South East
We deliver IT support Hampshire organisations of all sizes rely upon.
With over 20 years of experience working with businesses from practically every industry, we’re a professional IT managed service partner that can support your growth.
We’re highly qualified, a Microsoft Gold partner and Mac certified. And our quality of service comes with the backing of over 200 five star customer reviews.
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IT SUPPORT HAMPSHIRE
Akita provides an IT support service designed to meet the needs of organisations of all sizes.
Our responsive helpdesk is staffed by a team of IT specialists and consultants, experienced in a wide range of systems and solutions (including industry-specific software).
Our IT support service provides:
- Fast response within two hours (average time is currently less than 40 minutes).
- Unlimited access to our helpdesk for IT support issues and ‘how-to’ questions
- Prioritisation of issue based on business impact
Akita uses remote IT support technology to fix issues, making us the perfect partner for organisations with staff working remotely. For the less than 1% of issues that require us onsite, our engineers can be with you quickly from our Surrey office.
Alongside responsive IT support, we deliver proactive IT support that targets the causes of IT-related business downtime. Our proactive IT support in Hampshire ensures that IT systems are securely patched and updated, while our monitoring service checks that hardware is performing optimally.
We also take practical steps to reduce time lost to IT. Form ensuring updates take place out of hours (so as not to disrupt staff) to examining IT support request trends to identify system improvements or areas of training.
We’ll also be able to help you strategise the development of your IT systems, ensuring your IT can grow with your success.
IT SERVICES HAMPSHIRE
As a comprehensive IT managed service provider, Akita offers a full range of IT services covering practically every business requirement.
IT Network Services
Tailored local, wide area and wireless IT network services and solutions
Cloud Computing Solutions
Discover our range of hosted cloud services and cloud computing solutions
Microsoft 365 solutions are the industry standard in business applications
VOIP Phones & Telephony
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Expert assistance in acquiring IT hardware and software
Discover our full range of IT consultancy services
Get in touch
To discuss your managed IT service requirements, please get in touch.
WE MAKE IT EASY TO SWITCH IT SUPPORT
Whatever your current IT support situation, we’ve got the process of switching IT support down to an art, ensuring you stay stress-free.
Whatever your current support situation, we’ll take the lead in sourcing administration rights, migrating licences and learning your processes.
We’ll dedicate consultancy time to assessing the state of your systems to provide immediate and long-term improvement suggestions. And we’ll work with you to establish how this can fit with your organisation’s goals. It couldn’t be easier.
200+ five star reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
Get in touch
To discuss Hampshire IT support and services, please get in touch.
We have received your enquiry and a member of our team will be in touch soon. If your query is time sensitive please do call us.