IT Support Hampshire
Akita is a leading IT managed service provider supporting organisations across the South East
We deliver IT support Hampshire organisations of all sizes rely upon.
With over 20 years of experience working with businesses from practically every industry, we’re a professional IT managed service partner that can support your growth.
We’re highly qualified, a Microsoft Gold partner and Mac certified. And our quality of service comes with the backing of over 200 five star customer reviews.
Currently, we work with organisations located from Farnborough to Portsmouth
So to discuss IT support in Hampshire, please get in touch:
IT Support Hampshire
Akita provides an IT support service designed to meet the needs of organisations of all sizes.
Our responsive helpdesk is staffed by a team of IT specialists and consultants, experienced in a wide range of systems and solutions (including industry-specific software).
Our IT support service provides:
- Fast response within two hours (average time is currently less than 40 minutes).
- Unlimited access to our helpdesk for IT support issues and ‘how-to’ questions
- Prioritisation of issue based on business impact
Akita uses remote IT support technology to fix issues, making us the perfect partner for organisations with staff working remotely.
For the less than 1% of issues that require us onsite, our engineers can be with you quickly from our Surrey office.
Proactive IT Support
Alongside responsive IT support, we deliver proactive IT support that targets the causes of IT-related business downtime.
Our proactive IT support in Hampshire ensures that IT systems are securely patched and updated, while our monitoring service checks that hardware is performing optimally.
We also take practical steps to reduce time lost to IT. Form ensuring updates take place out of hours (so as not to disrupt staff) to examining IT support request trends to identify system improvements or areas of training.
We’ll also be able to help you strategise the development of your IT systems, ensuring your IT can grow with your success.
IT Services Hampshire
As a comprehensive IT managed service provider, Akita offers a full range of IT services covering practically every business requirement.
From core IT requirements (email migration, cabling, networking etc.) to unified communications, hosted solutions and advanced digital transformation solutions, we are the all-in-one partner for organisations ranging from start-ups to enterprise in size.
In addition, our IT consultants are available to offer guidance on issues ranging from IT security, Cyber Essentials, GDPR, ISO and more.
So when it comes to IT, we’re the complete package.
Switching support made simple
Whatever your current IT support situation, we’ve got the process of switching IT support down to an art, ensuring you stay stress-free.
Whatever your current support situation, we’ll take the lead in sourcing administration rights, migrating licences and learning your processes.
We’ll dedicate consultancy time to assessing the state of your systems to provide immediate and long-term improvement suggestions. And we’ll work with you to establish how this can fit with your organisation’s goals. It couldn’t be easier.
To discuss Hampshire IT support and services, please get in touch: