IT Support Sussex


Akita is a leading IT managed services provider, delivering professional IT support Sussex organisations rely on.

With a large 24/7 helpdesk team delivering fast response, excellent service record and scalable managed IT solutions, we help organisations to scale through the right IT support and services.

IT Support sussex


Akita operates a 24/7 IT support helpdesk staffed by over 40 multi-skilled engineers and consultants.

Our customers have unlimited access to the helpdesk to raise issues or even just ask ‘how-to’ questions. And our IT service agreement means customers are guaranteed a response within 2 hours (though average response time is typically less than 40 minutes).

Plus, our helpdesk team prioritise IT issues based on their severity. So if your IT problem is business-critical, you’ll be assisted with first.

Akita resolves the vast majority of our customers’ IT issues remotely. This means that we’re the perfect partner to support any remote or hybrid workers your organisation may have. And for the less than one percent of issues that do require us to come onsite, our engineers can be with Sussex companies in as little as 45 minutes.

Proactive IT Support

Our Sussex IT support also includes a Proactive IT Support element. By undertaking activities such as security patching, hardware performance monitoring, IT policy reviews and scheduling updates outside of working hours, we actively reduce IT-related downtime.

Akita supports organisations throughout East and West Sussex, delivering IT support in Brighton, Worthing, Eastbourne, Crowborough, Heathfield, Horsham, Crawley and Bexhill. So the chances are we’re already working and supporting organisations in your area.

IT Support Quote

For a cost comparison of our IT support services use our Quick Quote form:
it support sussex


Alongside support, Akita offers a full range of managed IT services. Delivered by our expert engineers and consultants, our IT services and solutions are designed to promote and scale with our customers’ growth.

From core IT services and Office 365 to advanced cloud infrastructure projects and CRM systems, we have the skills and depth of experience to support organisations of all sizes. Discover some of our more popular IT services below, or click ‘See all of our services’ to see our range of more than 40 managed services and solutions.

microsoft gold partner
IT Support Sussex

Expert IT Partner

Our combined IT support and managed service solutions make us the ideal partner to organisations of all sizes. And working with organisations from practically every industry, we bring a wide experience base to all our IT partnerships.

Akita’s fast response and attentive service have earned the company over 200 five star reviews from our customers. And we’re also recognised within our industry for our expertise: we’re a Microsoft Gold Partner and certified Mac Technicians, to name just a few of our accreditations.

IT Support For Financial Services

200+ five star reviews


Since 1996, Akita has provided IT and managed service solutions to over 250 organisations across London and the South East, plus their satellite offices located throughout the UK and internationally.

With fast response rates, excellent customer service, scalable solutions and in-depth in-house expertise, we’re the ideal IT partner to support your organisation’s growth. We’ll be happy to discuss support and service solutions with you, so please get in touch to discuss your requirements:

Get in touch

To discuss managed IT support in East or West Sussex, please get in touch:

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