IT SUPPORT SUSSEX
Akita is a leading IT company, delivering professional IT support in Sussex that organisations rely on.
Operating for over 25 years, we support medium and large organisations with all aspects of their IT and business systems.
With a large 24/7 helpdesk team delivering responsive IT support, and a range of scalable managed IT services and consultancy solutions, we help organisations to scale through the right IT support and strategic guidance.
Looking for an effective IT company? Start a conversation with Akita today:
Leading IT COMPANY In SUSSEX
EAST & WEST SUSSEX IT SUPPORT
Akita operates a 24/7 IT support helpdesk staffed by over 40 multi-skilled engineers and consultants.
Our customers have unlimited access to the helpdesk to raise issues or even just ask ‘how-to’ questions. And our IT service agreement means customers are guaranteed a response within 2 hours (though average response time is typically less than 40 minutes).
Plus, our helpdesk team prioritise IT issues based on their severity. So if your IT problem is business-critical, you’ll be assisted with first.
Akita resolves the vast majority of our customers’ IT issues remotely. This means that we’re the perfect partner to support any remote or hybrid workers your organisation may have. And for the less than one percent of issues that do require us to come onsite, our engineers can be with Sussex companies in as little as 40 minutes.
50+
Engineers & Consultants
2 HRS
Guaranteed Response Time (Average approx 20 mins)
40+
Managed Services & Solutions
IT SUPPORT IN SUSSEX
Proactive IT Support
Our Sussex IT support also includes a proactive IT support element. By undertaking activities such as security patching, hardware performance monitoring, IT policy reviews and scheduling updates outside of working hours, we actively reduce IT-related downtime.
Whilst minimising downtime is a key driver for being proactive in our approach, we also minimise business disruption, promote smarter investments by spotting areas that need improvement early, and ultimately save organisations money.
View more about us in our video:
What Our Customers Say
Accreditations
IT COMPANY SUSSEX
CYBER SECURITY SPECIALISTS
Ensuring your organization is protected from cyber threats should be a crucial part of your IT security strategy. That’s why cyber security is at the forefront of our IT support approach and managed services offering.
Akita has the in-house expertise and solutions to support cyber security requirements ranging from the day-to-day to the advanced. Akita is also an accredited assessor for the UK Government’s Cyber Essentials certification.
Our consultants can advise on the most effective tools and solutions to fit your organisation’s specific cyber security requirements.
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Contact UsEnd-To-End IT COMPANY
MANAGED IT SERVICES IN EAST & WEST SUSSEX
Alongside support, Akita offers a full range of IT services. Delivered by our expert engineers and consultants, our Sussex IT services and solutions are designed to promote and scale with our customers’ growth.
From core IT support and services to Microsoft 365 solutions, cloud phone systems to infrastructure projects, we have the skills and depth of experience to support organisations of all sizes. Discover some of our more popular IT services below, or click ‘See all of our services’ to see our range of more than 40 managed services and solutions.
MANAGED IT SERVICES
Outsourced IT Support
Professional IT outsourcing support services from an expert IT company.
Cloud Services
Discover our range of hosted services and cloud computing solutions
IT Network Services
Tailored local, wide area and wireless IT network services and IT network security services.
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
IT support Sussex
CASE STUDIES
See how we support customers in Sussex and across the South East with their IT: