IT Support Bexley
Akita is a leading IT support and managed service provider working across London and the South East.
We deliver proactive IT support Bexley organisations rely on, with 24/7 assistance from our helpdesk team and a wide range of IT and communication services on offer.
We work with businesses of all sizes to help make their IT systems more efficient and cost-effective.
To discuss IT support and managed services for your organisation, please get in touch.
IT SUPPORT IN BEXLEY
Akita works with more than 20 organisations in the Bexley area, delivering both responsive and proactive IT support.
Our 24/7 IT helpdesk provides all levels of responsive business IT support. This ranges from break/fix support, to answering user questions, to advanced technical assistance with a wide range of IT and communication systems.
We resolve over 99% of issues remotely, working to strict support SLA timings to ensuring that all customer requests are dealt with quickly.
For the remainder of issues, our Kent office is just 20 minutes away, so we’re able to provide onsite IT support as required.
Meanwhile, our proactive IT support provides systems monitoring and maintenance that prevents issues from occurring. From scheduling updates, so they don’t happen in work hours, to patching systems against the latest threats, our proactive IT support helps prevent IT-related business interruption, saving organisations time and money.
With more than 40 IT engineers and consultants, we have the scale and depth of knowledge to help your organisation grow. And with our complete approach to IT support, Akita can easily become, or supplement, your IT department.
MANAGED IT SERVICES BEXLEY
As well as comprehensive IT support, we offer an ever-expanding list of managed IT services.
We’re experienced in working with organisations ranging from start-ups to enterprise-level, so our managed IT services cover every IT requirement. From data cabling and email configuration to advanced telecoms and business intelligence solutions, Akita can be your one-stop-shop for everything IT.
For managed IT services quote, please get in touch:
MOVING IT SUPPORT TO AKITA
Whether you’ve dealt with IT support in-house until now, or you’ve outgrown your existing IT company, we’ll make it as easy as possible to move your IT support and managed services to us.
We’ll dedicate time to assessing and learning your IT systems, and oversee the migration of licences and administration access to our care. We can even communicate with your other third-party suppliers so they know we’re looking after your IT. So if problems arise on their side, we can manage them as well.
Organisations can be sure we’ll be the right IT partner for them. Not only do we hold a wide range of technical competencies – including Microsoft Gold Partner and CSP Tier 1 accreditations, Apple Mac Technician Certification, Cyber Essentials, and ISO 9001 and 27001 accreditations – but we have excellent customer satisfaction, reflected in the more than 200 five star reviews we’ve received.
To discuss IT support Bexley companies can trust, please get in touch.