IT System Support & Modernisation For Large Format Print Company

Infrastructure & Wider IT Support For Print Company

The decision to move to Akita delivered immediate results. Core system issues were stabilised quickly, restoring confidence in the company’s IT foundation and enabling the business to refocus on growth.

Enhanced IT infrastructure built for scale

As a high-volume, large format printing specialist, Wallace Print relies on fast, reliable access to substantial design files and production data. Its legacy infrastructure had reached end-of-life and was no longer fit for purpose.

Akita designed and implemented a modern, high-performance onsite hosting solution, replacing outdated systems with a significantly more powerful server environment. The result was a platform delivering around tenfold performance improvements—dramatically enhancing the speed at which large files could be stored, accessed, and processed.

Alongside this, a more resilient infrastructure was introduced to support ongoing growth. A secure cloud backup solution now underpins business continuity, ensuring critical data is protected and operations remain uninterrupted.

Scalable print management to support growth

To further enable expansion, Akita supported the deployment of Print IQ, a specialist print management platform. This involved full configuration of the system, alongside optimisation of network and endpoint environments to ensure seamless performance.

With Print IQ embedded effectively into the business, Wallace Print now operates with greater efficiency and control, positioning it to handle increased order volumes without compromising service delivery.

Seamless IT support across a mixed IT environment

Wallace Print operates across both Apple and Windows platforms—a common challenge in creative and production-led businesses. Akita provides fully integrated support across this mixed environment, leveraging both Microsoft expertise and certified Mac capabilities.

Day-to-day IT helpdesk support ensures users remain productive, while systems are maintained to work cohesively across platforms—eliminating friction and improving operational efficiency.

Driving cost efficiency without compromise

Beyond performance improvements, Akita has also helped Wallace Print optimise its IT spend. A detailed review of Microsoft 365 licensing identified opportunities to reduce costs while maintaining the functionality users depend on.

This strategic approach has lowered ongoing expenditure without impacting productivity—demonstrating how effective IT management can deliver both operational and financial gains.

Discover more about our IT support services for print companies.