Microsoft Dynamics 365 Services
Leading provider of Microsoft Dynamics services and solutions across the UK and beyond.
Experienced Partner For Microsoft Dynamics 365 Consultancy & Development
Unlock unparalleled efficiency and transform your operations with Dynamics 365 – Microsoft’s tailored suite of applications designed to optimise business operations.
Akita is a leading provider of Microsoft Dynamics 365 consultancy. Through our focused business applications team, we design, develop and support CRM and ERP solutions for organisations across the UK and internationally.
Whether you’re looking to discuss Microsoft Dynamics 365 services, a new project, additional development or ongoing support, our expert consultants are available to assist you.
To discuss CRM and ERP solutions for your organisation get in touch:
dynamics 365 consultancy
How Can Microsoft Dynamics 365 Benefit An Organisation?
Having an organisation’s key information held consistently within a single secure system offers a professional and scalable solution for managing an organisation’s activities and growth. That’s why over 65% of businesses adopt customer relationship management (CRM) software within their first five years.
Dynamics 365 is Microsoft’s cloud-based, market-leading suite of business applications. More than just a sales CRM solution, Dynamics 365 offers bespoke modules to support a wide variety of operations and functions.
Take a closer look with a demo with our team:
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Understanding The Dynamics 365 Applications
Microsoft Dynamics 365 is a modular business application platform that unifies CRM and ERP capabilities, enabling organisations to connect customer engagement with financial and operational management through a single data environment.
Customer Relationship Management (CRM): Focused on customer-facing activities to drive revenue and experience –
- Sales: pipeline management and forecasting
- Marketing: campaign automation and lead nurturing
- Customer Service: case management and support delivery
- Field Service: on-site service coordination and scheduling
Enterprise Resource Planning (ERP): Centred on back-office operations and financial control
Each application can operate independently or as part of an integrated ecosystem. When combined, they create a single source of truth across customer and operational data, improving decision-making and efficiency.
Dynamics 365 also integrates with Microsoft tools and third-party platforms, allowing businesses to extend functionality as needed.
Akita delivers tailored Dynamics 365 solutions, aligning technology with strategic business outcomes.
Microsoft CRM & ERP Services UK
Microsoft Dynamics 365 Implementations
Our experts can provide organisations with a full Dynamics 365 implementation, training and ongoing support:
Business Central
Transform your operations and productivity with Microsoft's flagship ERP offering. Our QuickStart ERP solution will get your organisation up and running with Business Central in one of a range of configurations.
Dynamics 365 Sales
Get an advanced sales CRM solution that provides the contact management and business intelligence tools needed to turn more leads into sales.
Dynamics 365 Customer Insights (Marketing)
Manage prospects, launch and monitor campaigns and demonstrate the ROI of marketing efforts with better tracking and attribution with a Microsoft Dynamics 365 Marketing solution.
Dynamics 365 Customer Service
Use this leading customer service CRM solution to deliver professional and effective service and support at scale – without losing the personal touch.
Dynamics 365 Field Service
With a field service CRM solution, your organisation can transform the delivery of service operations. Use Microsoft’s market-leading field service software to get the task done in a smarter and simpler way.
Dynamics 365 Partner UK
Microsoft Dynamics 365 Services
Akita provides a full spectrum of Microsoft Dynamics 365 services to global organisations and institutions. Our offering includes:
- Dynamics 365 Consultancy: Our qualified Microsoft professionals offer expert consulting to help organisations of all sizes maximise the benefits of Microsoft Dynamics.
- Dynamics 365 Development: We tailor Dynamics 365 to your organisation’s needs, including seamless integration with your existing business systems.
- Dynamics 365 Integrations: We’ll expand the capabilities of Dynamics 365 through bespoke API development, enabling smooth connectivity with third-party applications.
- Dynamics 365 Migrations: Transfer of data and processes from third-party CRM systems and data sources into Dynamics 365
Our services are highly flexible, allowing for both ad hoc and ongoing support as required.
View More ServicesMicrosoft Dynamics 365 Support Partner
Akita’s Microsoft Dynamics 365 support service delivers proactive helpdesk and managed support to keep your business-critical Microsoft CRM, ERP and Power Platform applications running smoothly and efficiently.
Designed for organisations across the UK and internationally, it combines responsive troubleshooting, system fine-tuning, and user assistance with deep technical expertise to maximise uptime, streamline workflows and ensure users get the most from their Dynamics 365 investment.
Flexible options include ongoing managed plans with guaranteed SLA response times, ad hoc support for immediate issues, and advisory days for optimisation and consultancy beyond break-fix needs, all underpinned by accredited consultants and a focus on business outcomes.
Service features include:
- Managed Microsoft Dynamics 365 support with SLA-backed response times
- Access to Microsoft-accredited consultants via a responsive helpdesk
- support across Dynamics 365 CRM, ERP and the Power Platform
- Ad hoc support for rapid issue resolution when required
- Ongoing maintenance to improve performance and user adoption
- Availability of advisory days, focused on optimisation, automation and best practic
Why Work With Akita?
Akita is an experienced developer of Microsoft Dynamics 365 solutions working with major brands and institutions.
Working across London, Kent, Surrey, Essex and the wider UK, our consultants carry years of business systems expertise while our developers have forged careers working on enterprise-level projects, even working for Microsoft itself.
Our experience of working with organisations ranging from SMEs to blue-chip companies ensures that we can deliver Microsoft Dynamics consultancy at any level. Our status as a Microsoft partner assures that we have the technical knowledge needed for your project.
As well as Microsoft Dynamics 365 we can also support organisations with their SharePoint and Power Platform requirements, as well as their wider digital transformation consultancy requirements.
Central London office: Tower 42, 25 Old Broad St, London EC2N 1HN
Kent office: Unit 15 Nepicar Park, London Road, Wrotham, Kent, TN15 7AF
Surrey office: Dorset House, Regent Park, Kingston Road, Leatherhead, KT22 7PL
Essex office: The Workspace Basildon, 7 High Pavement, Basildon, SS14 1EA
Get in Touch
To discuss Microsoft Dynamics 365 consultancy services, please get in touch:
