IT Support Dover
Akita is a professional IT managed service provider for organisations across Dover and the wider South East, dedicated to providing specialist outsourced IT support services that streamline processes and encourage growth.
With over 25 years of experience and a strong commitment to excellence, we’re on hand to ensure your IT systems run smoothly.
With a responsive IT helpdesk operating 24/7 to guarantee consistency for our customers, we help organisations scale through the efficient use of IT systems and business technologies.
IT Support Company IN DOVER
Dependable IT Support In Dover
We take pride in delivering proactive IT support services to organisations throughout Dover. We understand that technology issues can disrupt your operations, so we’ve made reporting IT problems simple and convenient.
Reach out to us via phone, email, or through our customer portal, whichever outlet suits you best, you can count on swift response times to address and resolve any issues.
Our team consists of over 40 experienced engineers and consultants who offer a wealth of knowledge and expertise.
We provide better responsiveness and more cost-effective solutions compared to maintaining an in-house IT support team. That’s why organisations in Dover and across the South East choose Akita as their trusted IT support partner.
Our Services
We offer over 40 managed IT services, ranging from cloud computing to VoIP phones to server care.
Core IT Services
Our managed IT services cover all of the everyday requirements for business IT.
Connectivity
Solutions for internet and network connectivity
Unified Communications Services
A complete approach to internal and external communication solutions and how they can be linked.
Cloud Services
Discover our range of hosted services and cloud computing solutions
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
IT Support London & UK
24/7 IT helpdesk and proactive IT support services from a leading provider of IT support London and the South East-based organisations rely on.
What Our Customers Say
IT Services In Dover
IT Services That Fit Your Operations
Our proactive approach to IT support sets us apart from the crowd. We continuously monitor your IT infrastructure with 24/7 server monitoring and advanced remote support technology. We aim to identify and resolve potential issues before they impact your business.
While most problems can be effectively addressed remotely, we understand that unforeseen IT emergencies may require on-site assistance. In such cases and our Kent HQ provides us quick access to Dover, meaning our dedicated engineers can be with you in under an hour.
We also provide 24/7 IT support to accommodate Dover companies operating outside regular business hours or those with international satellite offices requiring continuous support.
What makes us unique is that our 24/7 support is delivered by our own in-house engineers who become intimately familiar with your company and its IT setup. This ensures consistent and reliable service, whether it’s 2 am or 2 pm.
Business IT Solutions Across The South East
Outsourced IT Services In Dover
With a collection of over 200 five-star reviews, Akita has firmly established itself as the go-to choice for exceptional managed IT services in Kent. Our commitment to delivering quality solutions has earned us a reputation as a trusted IT provider for businesses of all sizes.
Our services encompass various aspects of IT, including:
Out-of-Hours Support
Supplement or enhance your in-house IT team with extended hours or overnight support from our 24/7 helpdesk. Ensure staff always have access to IT support when needed, regardless of the time.
Cyber Security
We provide expert advice on security measures and offer access to advanced solutions such as multi-factor authentication (MFA), server monitoring, and phishing testing to enhance your security.
Large IT Helpdesk
Our team of experts are always on standby to address break/fix requirements, provide additional support during peak periods, and assist with any inquiries you may have regarding your IT setup.
Business Systems
Explore our comprehensive range of services, including development, management, consultancy, and training, tailored for Microsoft CRM and ERP systems, SharePoint, and Power Platform.
Third Line & Infrastructure Services
Delegate your general IT and IT infrastructure needs to Akita. This reduces costs associated with advanced in-house expertise while allowing you to maintain simpler first-line support internally.
Strategy & Consultancy
Receive expert guidance on crafting an IT strategy. We deliver this guidance at a frequency that suits your needs, with the aim of fostering business growth and enhancing work experiences.
IT Support Dover Organisations Can trust
Switching IT Support
Switch to Akita IT Support and experience cost-effective, proactive IT support that keeps your business running smoothly. We make the transition seamless, taking on the responsibility of system and licensing migration, ensuring a smooth and hassle-free experience with minimal disruption.
IT Services Dover Organisations Can Rely On
Why Choose Akita?
- Large 24/7 Helpdesk: Our large IT helpdesk is available round the clock, providing you with quality IT support at any time of the day.
- Experienced IT Partner: With over 25 years of experience, we are your trusted IT partner in Dover, Kent, and the surrounding areas.
- Wide Range of Technical Expertise: Our team possesses diverse technical competencies, including Microsoft Gold Partner status, Apple Mac Technician certification, Cyber Essentials, and ISO 9001 and 27001.
- Comprehensive Managed IT Services: We provide a comprehensive suite of over 40 managed IT services to meet your specific needs.
- Responsive Support: Our team of highly skilled engineers is committed to fast response times, ensuring minimal downtime and upholding our contractual 2 hour SLA.
- Strategically Located: With our strategically located HQ in Kent, we are well-equipped to manage your organisation’s IT infrastructure while supporting your growth objectives.
It Company dover
IT Solutions Across Dover
Akita supports medium and large-sized organisations across Kent and the wider South East with professional IT services. Our advanced remote support technology allows us to resolve 99% of issues remotely. In the rare case that on-site assistance is needed, we can respond quickly thanks to our nearby presence in Kent.
Through our expert-led support offering, we not only provide immediate IT solutions but also help develop organisations’ IT systems in alignment with their business objectives. Our IT support services reach customers in various locations in Kent, including Dover, Folkestone, Deal, Canterbury, and more.