IT Services Dover

      IT Support Dover

      Akita is a professional IT managed service provider for organisations across Dover and the wider South East, dedicated to providing specialist outsourced IT support services that streamline processes and encourage growth.

      With over 25 years of experience and a strong commitment to excellence, we’re on hand to ensure your IT systems run smoothly.

      With a responsive IT helpdesk operating 24/7 to guarantee consistency for our customers, we help organisations scale through the efficient use of IT systems and business technologies.

      Discuss Your IT Requirements

      Discover more about how Akita IT support could provide value for your organisation:

      IT Support Company IN DOVER

      Dependable IT Support In Dover

      We take pride in delivering proactive IT support services to organisations throughout Dover. We understand that technology issues can disrupt your operations, so we’ve made reporting IT problems simple and convenient.

      IT Support Dover

      Reach out to us via phone, email, or through our customer portal, whichever outlet suits you best, you can count on swift response times to address and resolve any issues.

      Our team consists of over 40 experienced engineers and consultants who offer a wealth of knowledge and expertise.

      We provide better responsiveness and more cost-effective solutions compared to maintaining an in-house IT support team. That’s why organisations in Dover and across the South East choose Akita as their trusted IT support partner.

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      What Our Customers Say

      IT Support Dover

      IT Services In Dover

      IT Services That Fit Your Operations

      Our proactive approach to IT support sets us apart from the crowd. We continuously monitor your IT infrastructure with 24/7 server monitoring and advanced remote support technology. We aim to identify and resolve potential issues before they impact your business.

      While most problems can be effectively addressed remotely, we understand that unforeseen IT emergencies may require on-site assistance. In such cases and our Kent HQ provides us quick access to locations including Dover, Folkestone and Ramsgate, meaning our dedicated engineers can be with you in under an hour.

      We also provide 24/7 IT support to accommodate Dover companies operating outside regular business hours or those with international satellite offices requiring continuous support.

      What makes us unique is that our 24/7 support is delivered by our own in-house engineers who become intimately familiar with your company and its IT setup. This ensures consistent and reliable service, whether it’s 2 am or 2 pm.

      Business IT Solutions Across The South East

      Outsourced IT Services In Dover

      With a collection of over 200 five-star reviews, Akita has firmly established itself as the go-to choice for exceptional managed IT services in Kent. Our commitment to delivering quality solutions has earned us a reputation as a trusted IT provider for businesses of all sizes.

      Our services encompass various aspects of IT, including:

      Out-of-Hours Support

      Supplement or enhance your in-house IT team with extended hours or overnight support from our 24/7 helpdesk. Ensure staff always have access to IT support when needed, regardless of the time.

      Cyber Security

      We provide expert advice on security measures and offer access to advanced solutions such as multi-factor authentication (MFA), server monitoring, and phishing testing to enhance your security.

      Large IT Helpdesk

      Our team of experts are always on standby to address break/fix requirements, provide additional support during peak periods, and assist with any inquiries you may have regarding your IT setup.

      Business Systems

      Explore our comprehensive range of services, including development, management, consultancy, and training, tailored for Microsoft CRM and ERP systems, SharePoint, and Power Platform.

      Third Line & Infrastructure Services

      Delegate your general IT and IT infrastructure needs to Akita. This reduces costs associated with advanced in-house expertise while allowing you to maintain simpler first-line support internally.

      Strategy & Consultancy

      Receive expert guidance on crafting an IT strategy. We deliver this guidance at a frequency that suits your needs, with the aim of fostering business growth and enhancing work experiences.

      Request A Quote

      Get a better idea of our costings and how working with Akita could benefit your organisation:

      IT Support Dover Organisations Can trust

      Switching IT Support

      Switch to Akita IT Support and experience cost-effective, proactive IT support that keeps your business running smoothly. We make the transition seamless, taking on the responsibility of system and licensing migration, ensuring a smooth and hassle-free experience with minimal disruption.

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      IT Services Dover Organisations Can Rely On

      Why Choose Akita?

      • Large 24/7 Helpdesk: Our large IT helpdesk is available round the clock, providing you with quality IT support at any time of the day.
      • Experienced IT Partner: With over 25 years of experience, we are your trusted IT partner in Dover, Kent, and the surrounding areas.
      • Wide Range of Technical Expertise: Our team possesses diverse technical competencies, including Microsoft Gold Partner status, Apple Mac Technician certification, Cyber Essentials, and ISO 9001 and 27001.
      • Comprehensive Managed IT Services: We provide a comprehensive suite of over 40 managed IT services to meet your specific needs.
      • Responsive Support: Our team of highly skilled engineers is committed to fast response times, ensuring minimal downtime and upholding our contractual 2 hour SLA.
      • Strategically Located: With our strategically located HQ in Kent, we are well-equipped to manage your organisation’s IT infrastructure while supporting your growth objectives.
      IT Support Company In Dover

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      IT Solutions Across Dover

      Akita supports medium and large-sized organisations across Kent and the wider South East with professional IT services. Our advanced remote support technology allows us to resolve 99% of issues remotely. In the rare case that on-site assistance is needed, we can respond quickly thanks to our nearby presence in Kent.

      Through our expert-led support offering, we not only provide immediate IT solutions but also help develop organisations’ IT systems in alignment with their business objectives. Our IT support services reach customers in various locations in Kent, including Dover, Folkestone, Deal, Canterbury, and more.

      IT Services Dover
      Discover More About IT Support In Dover

      Get In Touch

      Speak to our expert consultants to discover how working with Akita could benefit your organisation: