IT SUPPORT ASHFORD
Discover professional IT support and services from an expert IT partner.
Akita is a leading managed IT services company, delivering strategic IT support services across Kent and the wider South East.
Our IT solutions provide organisations with cost-effective and scalable support. We work with companies ranging from start-ups through to enterprise size, providing the right IT services to suit companies at all stages of their success journey.
We deliver a high level of customer satisfaction and have gained over 200 five-star reviews for our support and services.
For more information about IT support in Ashford, please get in touch:
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IT Company Ashford
BUSINESS IT SUPPORT IN ASHFORD
Akita’s IT support service is designed to take the stress out of business IT systems, and we mix both responsive and proactive IT support elements to deliver a truly professional and all-encompassing service.
Our large and skilled helpdesk team are available 24/7 whenever you need them, able to assist with everything from ‘how to’ questions to complex networking issues. The team are experienced in all types of software and operating systems – so we won’t be stumped by Mac questions or how best to backup Sage.
Our advanced support and monitoring technologies mean that we can resolve 99% of support issues remotely. For the few that require onsite support, our engineers can be in Ashford in as little as 30 minutes.
Alongside our responsive helpdesk support, our proactive IT support works to reduce all types of IT-related business disruption. From scheduling updates so that they don’t happen during working hours to managing IT network performance, our proactive support and maintenance ensures organisations get maximum time and cost-efficiency out of their IT systems.
What Our Customers Say
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
IT Support Ashford
OUTSOURCED IT SUPPORT SERVICES
Our scale and depth of expertise make us the perfect outsourced IT support partner.
For less than the cost of one in-house IT resource, you’ll get access to a team of highly qualified IT support engineers, ready to help you 24/7 if needed.
If you already have in-house IT but lack particular specialist expertise, Akita can supplement the knowledge you lack. Some customers only need the assistance of our 3rd line technical specialists, and we’re able to offer them technical advice and support in a more cost-effective way than hiring an in-house resource.
Get In Touch
To discuss your managed IT service requirements, please get in touch.
IT COMPany ASHFORD
MANAGED IT SERVICES IN ASHFORD
Alongside IT support, Akita offers more than 40 managed IT services as well as IT consultancy. Our services are designed to meet all IT needs, from core requirements to advanced business systems and guidance. View some of our more popular services below or click to view all services:
Server Installation & Maintenance
Server installation, maintenance, management, migration, monitoring and backups
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
Discover our range of hosted services and cloud computing solutions
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
IT Infrastructure Services
IT infrastructure support services including consultancy, projects, management and support.
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
IT Support Ashford
SWITCHING TO AKITA’s IT SERVICES
At Akita, we pride ourselves in truly being your IT partner – someone whose guidance you can trust and whose service you can rely on.
We’re honest in our advice, transparent in our pricing and will only recommend a solution that we believe will enhance your IT systems.
Whether you currently have an IT support solution or not, we’ll ensure the process of transferring the management of your IT to Akita is simple and painless.
At the start of any new relationship, we dedicate time to understanding your IT systems, as well as your processes and organisational goals. We can then guide you on how to make your IT setup more secure, more time-efficient and more cost-effective.
IT Support Ashford
Get In Touch
To discuss IT support for Ashford organisations, and our range of services, please get in touch