IT SUPPORT ASHFORD
Discover professional IT support and services Ashford organisations can trust.
Akita is a leading IT company, delivered IT support and managed services across Kent and the wider South East.
Our IT solutions provide organisations with cost-effective and scalable support. We work with companies ranging from start-ups through to enterprise size, providing the right IT services to suit companies at all stages of their success journey.
We deliver a high level of customer satisfaction and have gained over 200 five-star reviews for our support and services.
For more information, please get in touch:
IT Company Ashford
IT SUPPORT ASHFORD
Akita’s IT support service is designed to take the stress out of business IT systems, and we mix both responsive and proactive IT support elements to deliver a truly professional and all-encompassing service.
Our large and skilled helpdesk team are available 24/7 whenever you need them, able to assist with everything from ‘how to’ questions to complex networking issues. The team are experienced in all types of software and operating systems – so we won’t be stumped by Mac questions or how best to backup Sage.
Our advanced support and monitoring technologies mean that we can resolve 99% of support issues remotely. For the few that require onsite support, our engineers can be in Ashford in as little as 30 minutes.
Alongside our responsive helpdesk support, our proactive IT support works to reduce all types of IT-related business disruption. From scheduling updates so that they don’t happen during working hours to managing IT network performance, our proactive support and maintenance ensures organisations get maximum time and cost-efficiency out of their IT systems.
200+ five star reviews
IT Company Ashford
OUTSOURCED IT SUPPORT
Our scale and depth of expertise make us the perfect outsourced IT support partner.
For less than the cost of one in-house IT resource, you’ll get access to a team of highly qualified IT support engineers, ready to help you 24/7 if needed.
If you already have in-house IT but lack particular specialist expertise, Akita can supplement the knowledge you lack. Some customers only need the assistance of our 3rd line technical specialists, and we’re able to offer them technical advice and support in a more cost-effective way than hiring an in-house resource.
IT COMPany ASHFORD
MANAGED IT SERVICES FOR ASHFORD
Alongside IT support, Akita offers more than 40 managed IT services as well as IT consultancy. Our services are designed to meet all IT needs, from core requirements to advanced business systems and guidance. View some of our more popular services below or click to view all services:
IT SERVICES
Server Installation & Maintenance
Server installation, maintenance, management, migration, monitoring and backups
Cyber Security Services
Professional cyber security services and consultancy
Cloud Computing Solutions
Discover our range of hosted cloud services and cloud computing solutions
VOIP Phones & Telephony
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Hardware & Software Procurement
Source new equipment and programmes with our IT hardware and software procurement team.
IT Consultancy
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
IT Company Ashford
PARTNERING WITH AKITA
At Akita, we pride ourselves in truly being your IT partner – someone whose guidance you can trust and whose service you can rely on.
We’re honest in our advice, transparent in our pricing and will only recommend a solution that we believe will enhance your IT systems.
Whether you currently have an IT support solution or not, we’ll ensure the process of transferring the management of your IT to Akita is simple and painless.
At the start of any new relationship, we dedicate time to understanding your IT systems, as well as your processes and organisational goals. We can then guide you on how to make your IT setup more secure, more time-efficient and more cost-effective.
Get in touch
To discuss IT support for Ashford organisations, and our range of services, please get in touch