IT SUPPORT IN SWANLEY
For 25 years, Akita have been a responsive and proactive IT Support partner for organisations across the South East.
We support hundreds of organisations, of all different sizes, to get the most out of their IT. In addition to our 24/7 IT support, we offer over 40 managed services; from cloud backups to VoIP phones.
With our advanced support and monitoring technology, 99% of support issues can be solved remotely. And when a problem does need onsite support, our Sevenoaks HQ means we can be onsite in Swanley in under 20 minutes.
Outsourcing Your IT Support In Swanley
If you already have in-house IT but lack expertise in specific areas, we can fill in the gaps.
Our IT support customers benefit from over 40 skilled engineers, all with specific knowledge in a variety of areas. Some are experts in VoIP, some in cloud services, others in infrastructure; we pride ourselves on the breadth and quality of technical advice we can provide. This can be demonstrated by over 200 five star reviews.
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Trusted IT Partner
We pride ourselves on being the perfect IT partner that you can trust. We are always transparent with pricing, and only recommend solutions that we feel will enhance your IT systems and further your organisation’s goals.
Changing your IT provider needn’t be a hassle. We know how important your time is, so our transition of service model is designed so we take on the hard work.
At the start of any relationship we take the time to understand your processes and organisational goals. We can then ensure that your IT setup is secure, scalable and flexible enough to grow with you.
Managed IT Services In Swanley
We offer over 40 professional managed IT services to organisations across the South East. These include:
24/7 IT Support
Responsive out-of-hours, and extended hours, IT support available globally 24/7/365
Microsoft's market-leading range of business applications
VOIP Phones & Telephony
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
Hardware & Software Procurement
Source new equipment and programmes with our IT hardware and software procurement team.
Cloud Computing Solutions
Discover our range of hosted cloud services and cloud computing solutions
Microsoft Gold Partner
Akita are Microsoft Gold Partners and also hold a variety of other accreditations you’d expect from a professional MSP. Because we’re a Microsoft partner, we have in-house expertise in solutions such as SharePoint, Dynamics 365 and Microsoft Teams.
We are also able to advise other organisations on achieving their own Cyber Essentials accreditation, and how to ensure GDPR and audit compliance.
200+ Five Star Reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
Get in touch
To discuss IT support for Swanley organisations, please get in touch.
We have received your enquiry and a member of our team will be in touch soon. If your query is time sensitive please do call us.