IT Support Dartford
Discover proactive IT support Dartford businesses can rely on.
Akita is a leading IT support and managed service provider, delivering IT managed services to over 250 organisations across London and the South East.
Our IT support and services are cost-effective and scalable for your growth. They also carry a high level of customer satisfaction – just read some of our more than 200 five-star reviews.
To request a quote for IT support solutions, please get in touch
Business IT Support Dartford
Akita’s IT support is designed to take the hassle out of business IT systems. For this reason, our support offering mixes responsive and proactive elements.
Our skilled helpdesk team are available whenever you need them, able to assist with everything from ‘how-to’ questions to complex networking issues. The team are experienced in all types of software and operating systems – so we won’t be stumped by Mac questions!
Our advanced support and monitoring technology mean that we can resolve 99% of support issues quickly and remotely. For the few that required onsite support, our Kent HQ is just 20 minutes from the centre of Dartford.
Meanwhile, our proactive support aims to prevent IT-related disruption. From scheduling updates so that they don’t happen during working hours, to keeping up to date with security patches and effective management of IT hardware redundancy, our proactive support and maintenance ensure organisations get the maximum time and cost-efficiency out of their IT systems.
For an example of how we support our Dartford customers, please read our case study:
Outsourced IT support
Our scale and depth of expertise make us the perfect outsourced IT support partner. For less than the cost of one in-house IT resource, you’ll have access to a team of IT support engineers ready to help at your peak times.
If you already have in-house IT but lack specialist expertise, Akita can supplement the knowledge you lack. Some customers only make use of our 3rd line specialist expertise, and we’re able to offer them technical advice and support in a more cost-effective way than hiring an in-house resource.
IT Managed Services
Akita also offers over 40 managed services to complement our IT support services.
These include all of the core IT services that you’d expect from a professional IT company: managed backups, anti-virus, cloud solutions, IT security, networking, data cabling and much more.
Our IT experts can also deliver more complex solutions relating to VoIP and unified communications and hosted solutions. We can even arrange connectivity for your premises.
Akita is also a Microsoft Gold partner and develops a wide range of Microsoft services including Office 365, Teams, SharePoint, Power Platform and Dynamics 365.
Meanwhile, our consultancy team can assist you with process and security-related aspects of your IT setup, from advice on GDPR and ISO security to systems vulnerability testing.
Partnering with Akita
At Akita, we pride ourselves in being your IT partner. We’re honest in our advice, transparent in our pricing and will only recommend a solution that we believe will enhance your IT systems.
Whether you currently have IT support or not, we’ll make transferring the management of your IT to us as simple as possible
At the start of any relationship, we dedicate time to understanding your IT systems as well as your processes and organisational goals. We can then guide you on how to make your IT setup more secure, more time-efficient and more cost-effective.
To discuss IT support for Dartford organisations, please get in touch.