IT SUPPORT MAIDSTONE
Business IT support services Maidstone organisation rely on.
We’re a leading IT company, supporting over 100 organisations across the Maidstone and wider Kent area.
For Maidstone organisations looking for a better IT company, please get in touch:
Get In Touch
To discuss business IT support and services please get in touch:
IT SUPPORT IN MAIDSTONE
Akita’s IT support service provides all levels of organisational IT assistance. From traditional break/fix support, to answering user question, to advanced technical assistance with IT and communication systems, we’ll have you covered.
Our IT helpdesk works to strict support SLA timings, ensuring that all issues are addressed within two hours. Most, of course, are dealt with much faster.
We resolve over 99% of issues remotely. For the remainder, we’re very nearby, so are able to provide onsite IT support in Maidstone quickly.
Meanwhile, our proactive IT support provides practical maintenance for IT systems that prevents issues from occurring. From scheduling updates, so they don’t happen in work hours, to patching systems against the latest threats, our proactive IT support helps prevent IT-related business interruption, saving organisations time and money and keeping them productive.
Based on our complete approach to IT support, organisations turn to Akita either to supplement – or become – their IT department. And with more than 40 IT engineers and consultants, we have the scale and depth of knowledge as an IT company to help Maidstone organisations grow.
Read more about our IT support for Maidstone-based company Prinova:
200+ five star reviews
The support service is always run at the highest possible standard. All issues are resolved with a lot of care. All phone calls and emails are answered very professionally and in extremely good manners. Thank you Akita :)
Fantastic IT support for all business large and small, very helpful and so so super efficient.
They have a fantastic team of specialists who are understanding, kind and informative. Their support feels both professional and personal to the company, which makes our own IT department function even more effectively.
...extremely professional, friendly and provide excellent customer service.
We consider Akita as our off site IT department and find you and your colleagues always happy to assist with our questions.
Managed IT Services
Alongside IT support Akita provides a full range of IT services for Maidstone organisations:
IT Network Services
Tailored local, wide area and wireless IT network services and IT network security services.
Cloud Computing Solutions
Discover our range of hosted cloud services and cloud computing solutions
VOIP Phones & Telephony
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Microsoft 365 Services
Discover our Microsoft 365 services for the industry standard in business applications.
Hardware & Software Procurement
Source new equipment and programmes with our IT hardware and software procurement team.
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
IT Services Quote
For a cost on managed IT services or support requirements, please get in touch:
Not only do we hold a wide range of technical competencies – including Microsoft Gold Partner, Apple Mac Technician Certification, Cyber Essentials, and ISO 9001 and 27001 accreditation – but we have extensive customer satisfaction reflected in the more than 200 five star reviews we’ve received.
Moving your IT support and services to Akita can, therefore, work wonders for your business, removing the stress from your IT setup and making you more productive through the use of the right technology.
Vinters Park, Maidstone, Kent, ME14 5NZ
Our Maidstone Operations
This location is only 15 minutes away from our Kent HQ – the home of our helpdesk. So while over 99% of the IT support issues we receive can be resolved remotely, we can be onsite delivering IT support in Maidstone quickly as required.
It also means we can welcome those Maidstone organisations interested in our services for a tour of our helpdesk. To arrange this, please get in touch:Contact Us
MOVING YOUR IT SUPPORT TO AKITA
Whether you’ve dealt with IT support in-house until now, or you’ve outgrown your existing supplier, we’ll make it as easy as possible to move your IT support and managed services to Akita.
We have experience working with hundreds of organisations across practically every industry, so know how to make the transition of IT support as easy as possible.
We’ll dedicate time to assessing and learning your IT systems, and oversee the migration of licences and administration access to our care. We can even communicate with your other third-party suppliers so they know we’re looking after your IT. So if problems arise on their side, we can manage them as well.
Get in touch
To discuss your IT requirements, please get in touch.
We have received your enquiry and a member of our team will be in touch soon. If your query is time sensitive please do call us.