IT SUPPORT MAIDSTONE
Business IT support services Maidstone organisation rely on.
We’re a leading IT company, supporting over 100 organisations across the Maidstone and wider Kent area.
As a professional IT support provider, our helpdesk team are available 24/7. And our wide range of managed IT services and consultancy solutions help Maidstone businesses grow.
For Maidstone organisations looking for a better IT company, please get in touch:
IT SUPPORT IN MAIDSTONE
Akita’s IT support service provides all levels of organisational IT assistance. From traditional break/fix support, to answering user question, to advanced technical assistance with IT and communication systems, we’ll have you covered.
Our IT helpdesk works to strict support SLA timings, ensuring that all issues are addressed within two hours. Most, of course, are dealt with much faster.
We resolve over 99% of issues remotely. For the remainder, we’re very nearby, so are able to provide onsite IT support in Maidstone quickly.
Meanwhile, our proactive IT support provides practical maintenance for IT systems that prevents issues from occurring. From scheduling updates, so they don’t happen in work hours, to patching systems against the latest threats, our proactive IT support helps prevent IT-related business interruption, saving organisations time and money and keeping them productive.
Based on our complete approach to IT support, organisations turn to Akita either to supplement – or become – their IT department. And with more than 40 IT engineers and consultants, we have the scale and depth of knowledge as an IT company to help Maidstone organisations grow.
Case Study
Read more about our IT support for Maidstone-based company Prinova:
200+ five star reviews
Managed IT Services
Alongside IT support Akita provides a full range of IT services for Maidstone organisations:
IT Network Services
Tailored local, wide area and wireless IT network services and IT network security services.
Cloud Services
Discover our range of hosted services and cloud computing solutions
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
Core IT Services
Our managed IT services cover all of the everyday requirements for business IT.
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
Our Expertise
Not only do we hold a wide range of technical competencies – including Microsoft Gold Partner, Apple Mac Technician Certification, Cyber Essentials, and ISO 9001 and 27001 accreditation – but we have extensive customer satisfaction reflected in the more than 200 five star reviews we’ve received.
Moving your IT support and services to Akita can, therefore, work wonders for your business, removing the stress from your IT setup and making you more productive through the use of the right technology.
Vinters Park, Maidstone, Kent, ME14 5NZ
Our Maidstone Operations
Maidstone is the home of one of our data centre presences from which we’ve pioneered our cloud and hosted services for our customers across Kent, London and the wider South East.
This location is only 15 minutes away from our Kent HQ – the home of our helpdesk. So while over 99% of the IT support issues we receive can be resolved remotely, we can be onsite delivering IT support in Maidstone and nearby areas like Kings Hill quickly.
It also means we can welcome those Maidstone organisations interested in our services for a tour of our helpdesk. To arrange this, please get in touch:
Contact UsMOVING YOUR IT SUPPORT TO AKITA
Whether you’ve dealt with IT support in-house until now, or you’ve outgrown your existing supplier, we’ll make it as easy as possible to move your IT support and managed services to Akita.
We have experience working with hundreds of organisations across practically every industry, so know how to make the transition of IT support as easy as possible.
We’ll dedicate time to assessing and learning your IT systems, and oversee the migration of licences and administration access to our care. We can even communicate with your other third-party suppliers so they know we’re looking after your IT. So if problems arise on their side, we can manage them as well.
Get in touch
To discuss your IT requirements, please get in touch.