IT Support Maidstone
We deliver IT support Maidstone companies both large and small rely on, providing 24/7 assistance and a range of professional IT managed services.
Based just 15 minutes from Maidstone town centre, we’re there to meet all of their IT requirements.
To discuss professional business IT support and services, please get in touch.
IT Support In Maidstone
Akita works with more than 30 organisations in the Maidstone area, delivering a mix of responsive and proactive IT support.
Our 24/7 IT helpdesk provides all levels of organisational IT support. This ranges from traditional break/fix support, to answering user question, to advanced technical assistance with a wide range of IT and communication systems.
We work to strict support SLA timings, fixing over 99% of issues remotely. For the remainder, we’re nearby, so are able to provide onsite IT support in Maidstone.
Meanwhile, our proactive IT support provides practical maintenance for IT systems that prevents issues from occurring. From scheduling updates so they don’t happen in work hours, to patching systems against the latest threats, our proactive IT support helps prevent IT-related business interruption, saving organisations time and money and keeping them productive.
Based on our complete approach to IT support, organisations turn to Akita either to supplement – or become – their IT department. With over 40 IT engineers and consultants, we have the scale and depth of knowledge to help your organisation grow.
IT Services For Maidstone
As well as comprehensive IT support, we deliver over 40 managed IT services.
We’re experienced in working with organisations ranging from start-ups to enterprise-level. Our managed IT services therefore cover everything from basic IT requirements such as cabling and email configuration, to advanced telecoms and business intelligence solutions.
Regardless of if you’re setting up your first business, or trying to link your global offices, our consultants can recommend the best solutions for you. Discover more in our Maidstone case study.
To discuss managed IT service, please get in touch.
Move Support To Akita
Whether you’ve dealt with IT support in house until now, or you’ve outgrown your existing supplier, we’ll make it as easy as possible to move your IT support and managed services to Akita.
We have experience of working with hundreds of organisations across practically every industry, so know how to make the transition of IT support as easy as possible.
We’ll dedicate time to assessing and learning your IT systems, and oversee the migration of licences and administration access to our care. We can even communicate with your other third-party suppliers so they know we’re looking after your IT. So if problems arise on their side, we can manage them as well.
Moving your IT support and services to Akita can work wonders for your business, removing the stress out of your IT. Not only do we hold a wide range of technical competencies – including Microsoft Gold Partner, Apple Mac Technician Certification, Cyber Essentials, and ISO 9001 and 27001 accreditation – but we have extensive customer satisfaction reflected in the more than 200 five star reviews we’ve received.
To discuss IT support Maidstone companies can trust, please get in touch.