IT Support Sevenoaks
For over 20 years, Akita has provided IT support and managed services to organisations across Kent.
Our IT support began in Sevenoaks. And while we have moved locations and added new offices since our beginning, our headquarters remains within the Sevenoaks area.
Akita may now be one of the leading IT managed service providers in the South East, but our helpdesk team continues to provide IT support Sevenoaks organisations both large and small rely on.
To discuss our IT support and services, please get in touch.
IT Support Sevenoaks
Akita currently provides over 50 organisations in the Sevenoaks area with responsive and proactive IT support.
Our large IT helpdesk operates 24/7, providing everything from traditional break/fix support to advanced technical assistance with a diverse range of IT and communication systems.
We work to strict support SLA agreements, fixing over 99% of issues remotely. For the remainder, we’re only minutes away for providing onsite IT support in Sevenoaks.Organisations adopt Akita’s IT support service either to supplement – or become – their IT department.
With over 40 engineers and consultants, our scale of support and depth of knowledge is extensive. This means however fast they grow our customers can always rely on us for the right solutions and level of support.
While we’re great at fixing IT issues as they arise, it’s better for our customers if issues don’t happen in the first place. Our proactive IT support, therefore, provides practical maintenance for IT systems that prevents problems and delays. The steps we take range from scheduling updates so they don’t happen in work hours, to patching systems against the latest threats as they arise.
Preventing IT-related business interruption, we save organisations both time and money, keeping them productive.
IT Managed Services In Sevenoaks
As well as IT support, we provide Sevenoaks organisations with a range of over 40 managed services.
We’re experienced in working with companies ranging from start-ups to enterprise-level. Our managed services, therefore, cover everything from core IT requirements to advanced telecoms and business intelligence solutions.
From setting up your first office to linking global locations, our service experts will have the right solutions for you. To discuss your IT managed service requirements please get in touch.
Switching To Akita
Whether you’ve dealt with IT support in-house until now, or you’ve outgrown your existing supplier, we’ll make it as easy as possible to move your IT support and managed services to Akita.
We have experience of working with hundreds of organisations, so know how to make the IT transition process as easy as possible. We’ll dedicate time to learning your systems and setup and oversee the migration of licences and administration access to our care.
We’ll even communicate with your other third-party suppliers so they know we’re looking after your IT. That way we can manage problems that arise on their side as well.
You can be sure moving your IT support and services to Akita is the right decision. Not only do we hold a wide range of technical competencies – including Microsoft Gold Partner, Apple Mac Technician Certification, Cyber Essentials, and ISO 9001 and 27001 accreditation – but you can see how happy our customers are by reading some of the more than 200 five star reviews we’ve received.
To discuss IT support Sevenoaks companies can trust, please get in touch.