IT SUPPORT FOR Sevenoaks ACCOUNTANCY FIRM

We’ve provided IT support for accountancy firm Greenaway for over a decade

The firm originally came to us requiring IT support in Sevenoaks. With Akita’s Kent headquarters located less than 20 minutes from Sevenoaks town centre, we were happy to help.

Comprehensive IT Support for Accountancy Systems

Our partnership with Greenaway goes beyond day-to-day IT support. Alongside handling user requests, infrastructure, hardware and software, we provide specialist support for their core accountancy systems. As users of IRIS software, Greenaway required a cost-effective, dedicated server environment—one that could guarantee secure, consistent data backups without adding administrative burden.

Secure Cloud Hosting for IRIS

We delivered this through Akita’s cloud infrastructure, implementing a hosted server tailored specifically for their IRIS environment. The result is a secure, high-performance platform that enables seamless access to IRIS from any location with an internet connection—supporting flexible working while maintaining system integrity.

Automated Backup and Data Protection

With the system hosted in our environment, backup management is fully handled by Akita. Backups run automatically, with routine testing to ensure reliability. Our standard service includes a 14-day retention window, allowing for rapid recovery of recently deleted or lost data—minimising risk and downtime.

Managed Email Without the Overhead

In addition, Greenaway benefits from a fully managed email service, removing the need to maintain an in-house mail server. This delivers enterprise-grade email with built-in filtering to protect against spam and viruses, ensuring both security and professionalism.

Ongoing Consultancy and Strategic Support

As with all Akita clients, Greenaway also has access to ongoing IT consultancy through our account management service—providing strategic guidance to support long-term growth, efficiency, and resilience.