IT SUPPORT GRAVESEND
Trusted IT Support Services in Gravesend for Seamless Business Operations.
Akita stands out as a leading IT support company, delivering reliable IT support services in Gravesend and scalable managed IT solutions that align with business goals.
Our mission is to alleviate the complexities of business IT for our customers.
Our 24/7 helpdesk team is dedicated to providing responsive business IT support tailored for Gravesend-based companies. Additionally, our proactive support actively mitigates IT-related downtime, ultimately saving you money.
We offer a comprehensive suite of managed IT services, including cybersecurity, cloud hosting, business applications development, and a wide range of IT consultancy services.
For a streamlined IT experience and solutions that meet your technology needs, contact us today:
IT SUPPORT AND MANAGED SERVICES IN GRAVESEND
Our 24/7 IT helpdesk provides responsive remote support designed to meet the needs of hybrid working environments. Whether your team works remotely or operates at unconventional hours, our support is tailored to accommodate diverse work setups.
With a team of over 50 multi-skilled IT engineers and consultants, we bring extensive expertise that surpasses most local IT companies. We employ enterprise-grade helpdesk software to enhance response speed, ensuring a rapid resolution to your IT issues with a guaranteed response time of 2 hours (typically less than 30 minutes).
Our proactive IT support includes 24/7 system monitoring and a customised IT maintenance schedule to minimise business disruption. We prioritise time and cost efficiency, scheduling updates outside working hours and efficiently managing IT hardware.
2 HRS
Guaranteed Response Time (Average 30 mins)
50+
Engineers & Consultants
200+
Five Star Reviews
Customer Testimonials
ACCREDITATIONS
Managed IT Services gravesend
Case Studies
Discover more about how we deliver IT support and services in Gravesend and the wider South East:
IT & Technology
Cajero
IT & Technology
Brigade Electronics
IT & Technology
Safetell
Cyber Security Services In Gravesend
Ensure your organisation is safeguarded against cyber threats with our proactive approach to cybersecurity. As a leading cybersecurity company in Gravesend, Akita offers in-house expertise and solutions for all cybersecurity needs, from day-to-day to advanced requirements. We are also an assessing body for the UK Government’s Cyber Essentials certification.
Our consultants can guide you on effective tools and solutions tailored to your organisation’s specific cybersecurity requirements. We also provide managed security services in Gravesend for ongoing protection.
Learn more about our cyber security solutions:
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MANAGED IT SERVICES SURREY
In addition to comprehensive IT support, we deliver over 40 managed IT services to our Gravesend customers. Our experience spans startups to enterprise-level organisations, covering basic IT requirements, advanced telecoms, and business intelligence solutions.
Our IT Services
IT Network Services
Tailored local, wide area and wireless IT network services and IT network security services.
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
Microsoft Dynamics 365
Discover Microsoft's CRM and ERP solutions
Cloud Services
Discover our range of hosted services and cloud computing solutions
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
SWITCHING YOUR IT SUPPORT PROVIDER
Akita simplifies the process of switching IT support partners. Our industry-standard software ensures a smooth transition, making moving your key information to us hassle-free.
IT Consultancy Gravesend
As a professional IT company, we provide business IT consultancy services in Gravesend to simplify technology implementation and development for organisations. Our IT consulting services cover IT infrastructure, cybersecurity, unified communication, IT outsourcing, and business applications.
Our IT consultants take the time to understand your organisation and recommend optimal solutions considering both functionality and budget. Whether you need hardware, software, support plans, or solutions, we have the expertise to meet your business technology requirements.
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15, Nepicar Park, London Road, Wrotham TN15 7AF
OUR KENT HQ
At Akita, we understand the importance of being local. Whilst our advanced IT helpdesk empowers us to resolve over 99% of our customers’ IT issues remotely, our Kent HQ gives us quick access to Gravesend.
So for the small proportion of situations that require us on site, we can be with you in as little as 30 minutes. This proximity allows our dedicated engineers to react to time-sensitive issues quickly, minimising any business downtime you might experience.
Whether it’s resolving issues remotely or providing on-site assistance, you can trust Akita’s IT support services for reliability, speed, and a local touch.
Find UsIT Support In Surrey FAQ
What are the available support hours for your IT services?
Our normal support hours are between 9 a.m. and 5 p.m., Monday to Friday. However we do also offer both extended hours support, as well as full 24/7 support for our customers who require it.
View MoreWhat is your contractual response time under your SLA (Service Level Agreement)?
Our SLA response time is 2 hours from when your IT issue is raised, however typically we respond in under 30 minutes.
Where in Gravesend do you provide support?
We provide support across Gravesend including Milton, Denton, Chalk and more.
What kinds of organisations do you cater to?
For IT support in Gravesend, we typically work with medium and large organisations. With over 300 customers ranging in size from 10-20 users, all the way up to over 1000 users, were equipped to support organisations a range of organisations in any industry.
Do you provide support for both Windows and Mac operating systems?
Yes. We’re a Microsoft Gold Partner, and also have Mac Certified Engineers in-house.
Can your support extend to our additional locations?
Whilst our primary focus is across London and the South East, we also have engineers strategically placed across the country to give us access to additional organisations and offices. And with our remote support technology, we also support abroad offices too.
Strategic IT Partner In Gravesend
With over 25 years of experience, Akita provides IT solutions to over 250 organisations across London, and the South East, plus their satellite locations across the wider UK and internationally.
We offer scalable IT support with expertise in Microsoft solutions, cybersecurity, and more. Akita also carries accreditations such as ISO 9001, ISO 27001, and Cyber Essentials, as well as Microsoft Gold Partner status.
IT Support Gravesend
GET IN TOUCH
Discuss business support and managed IT services for Gravesend organisations: