IT SUPPORT FOR SCHOOLS & EDUCATION PROVIDERS
Akita provides day-to-day responsive IT support for schools, colleges, universities and other educational establishments across London and the South East.
IT SUPPORT FOR SCHOOLS
Teachers and lecturers face enough challenges in their days – their IT setup should not be one of them. This is why Akita offers IT services and support for schools, colleges and universities.
Educational establishments are increasingly adopting complex IT setups. While an onsite IT manager may be able to handle operations day-to-day, when it comes to updating hardware, integrating new software or embracing cloud computing solutions, we find that they can often do with the helping hand of our engineers and consultants as an overflow.
Equally, we have spoken with many Academy trusts that understand the savings and business benefits of outsourced IT support for schools. Akita’s large helpdesk and breadth of expertise make us far more effective than an in-house support team. And because our support SLAs are geared towards businesses, you’ll find that our response times eclipse many education-focused IT support organisations: you’ll get a resolution in minutes, not days.
Akita’s engineers are also fully DBS checked, ensuring schools stay within safeguarding regulations. This means we can also provide education establishments with our proactive IT support service – periodic onsite maintenance days that prevent the types of IT interruptions (software upgrades, compatibility issues, poor hardware performance etc.) that can really disrupt lessons.
All of our supported customers also receive a Technical Account Manager – a senior engineer who can help with the strategic development of your IT. For education providers, this can include actions such as segregating networks (to split between staff and students) and finding the most efficient way to run your IT systems.
IT SERVICES FOR SCHOOLS
Alongside support, we also offer over 40 managed IT services, ranging from cloud computing to VoIP phones to consultancy and audits.
Microsoft 365 Services
Discover our Microsoft 365 services for the industry standard in business applications.
VOIP Phones & Telephony
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Server Installation & Maintenance
Server installation, maintenance, management, migration, monitoring and backups
Business Internet Connection
Discover our range of business internet connectivity solutions
IT Consultancy
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
Hardware & Software Procurement
Source new equipment and programmes with our IT hardware and software procurement team.
As a Microsoft Gold Partner, we can secure discounted Microsoft licences for education purposes. And as a Sophos partner, we can provide advanced anti-virus and security solutions, protecting your systems from anything that pupils may throw at them.
IT Support
IT Security For Schools & Education
IT security is of growing importance to education providers.
Schools, colleges and universities are increasingly the targets of ransomware attacks, some of which have been known to render systems redundant for weeks on end.
And given that thousands of students can be using IT networks, defending systems can present a real challenge for many education providers.
Akita provides a ‘belt and braces’ approach to IT security for schools and education providers. We can offer a wide range of security services, including enterprise-grade measures to stop cyberattacks from impacting your systems.
We also supply efficient backup solutions to ensure your operations continuity. So if your organisation is impacted by a disaster event, we’ll have you up and running again in hours, not weeks.
For more information about IT security measures, please get in touch:
Contact UsCase Study
To read our case study about our support and services for a leading London school, click below
25 Year
IT support heritage
ABOUT AKITA
Established since 1996, Akita is a leading provider of IT support and managed IT services. We support over 250 organisations across London and the South East, plus their wider satellite offices located throughout the UK and internationally.
We keep our customers’ IT systems running through our proactive IT support and provide them with efficient and cost-effective IT, communication, connectivity and consultancy services.
Akita works hard to be a trusted partner to our customers. That’s why we’ve received over 200 five star reviews for our IT support and services.