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IT Services For Kent School

West Heath School Logo
Users260
LocationSevenoaks, Kent
ServicesIT Support
Server Installation & Solutions
IT Services

Specialist Independent School catering for a diverse range of needs for boys and girls age 11-19.

The West Heath School, a prestigious independent specialist education establishment located in Sevenoaks, contacted Akita to provide assistance for its existing in-house IT department. As we provide IT services for schools in the area, we were happy to help

West Heath requested that Akita conduct an assessment of the network infrastructure, with the aim of improving both its performance and reliability.

The evaluation revealed that the state of the network was not up to the job of satisfying the needs of the 120 students and 140 staff. The cabling structure had fallen into a state of disrepair and there was no cabling diagram. As a result, it was incredibly difficult to perform infrastructure fault finding when things went wrong.

The servers also had an inadequate level of fault tolerance, meaning they would often shut down when even minor problems developed. There was also no ongoing plan to bring the ICT systems in line with what the management team wanted to achieve.

Akita devised a plan to address both the immediate and long term needs of the school’s user base. The implementation was segmented into small, clearly defined sections to allow the school’s management team to assess the immediate results of each completed phase and to ensure that the budgetary stipulations were being adhered to before moving on.

Akita assisted in making significant improvements to West Heath’s school IT systems setup. This then helped prepare the network for more advanced wireless deployment and new functionality.

Akita has since been contracted to provide additional IT support to the school’s in house IT team. This has included providing 3rd line and technical support for special projects, as well as providing a spillover support service for 1st line support at times of peak demand.

For more information about IT services for schools and educational establishments, please get in touch.

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