IT Support in Kent
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      OUTSOURCED IT SERVICES

      Professional outsourced IT service provider, specialising in simplifying IT and reducing business downtime.
      Outsourced IT In Kent
      Outsourced IT London & South East

      Leading Partner For IT Outsourcing

      From locations in Kent, London and Surrey, Akita delivers effective outsourced IT solutions across London and the South East.

      Our in-house expertise in a wide range of professional IT solutions makes us the ideal outsourced IT partner.

      Our consultancy and guidance help organisations make the right IT decisions, saving money and increasing productivity.

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      24/7/365 Helpdesk Support

      Akita’s primary outsourced IT service is support, where our effective helpdesk can provide IT cost-savings of up to 40% against existing in-house costs.

      Akita’s helpdesk operates 24/7/365. This means we’re there when organisations need us, free of the 9am-5pm contract restraints that in-house IT resources place on businesses.

      Our operating hours and remote support also mean that we can provide a consistent IT support service to organisations operating from multiple locations and time zones. This in turn is more time and cost-effective for organisations than managing multiple localised resources.

      Akita’s large helpdesk team can support hundreds of requests every day. As such we can scale our services to your peak demand times. Combined with guaranteed response times for support, Akita offers a more efficient and cost-effective solution to in-house support.

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      Customer Reviews

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      Outsourced IT Services

      Drive down the costs of business IT services by outsourcing common technology requirements to Akita:

      Outsourced IT London & South East

      OUR EXPERTISE

      Akita delivers outsourced IT solutions that increase the efficiency of IT and save organisations money.

      Operating for over 25 years, Akita has been the IT partner to organisations ranging from start-ups to enterprise level in size.

      We’ve worked across practically every industry and understand many of the unique concerns and requirements of specialist sectors. This includes measures such as advanced DBS checks for all of our engineers.

      We ensure excellence in what we do by selecting the right people to work for us. Akita’s recruitment process is strict, and our staff are chosen for their professional manner as well as their technical knowledge.

      As a result, we often find our first line engineers offer a more proficient IT service than second-line engineers at other IT companies.

      Akita also carries a wide variety of technical and specialist accreditations including:

      • Microsoft Gold Partner & CSP Tier 1 status
      • ISO 9001 & 27001 accreditation
      • Mac certified engineers
      • Cyber Essentials certification

      Alongside these, each of our more than 30 engineers and consultants possess their own specialist qualifications and skillsets.

      Lastly but perhaps most importantly, we work to ensure high levels of customer satisfaction. For testament of this, please read some of our more than 200 five-star reviews.

      IT Outsourcing Company

      Case Study

      Discover more about our outsourced IT support services for a leading global electronics company:

      SWITCHING OUTSOURCED IT SERVICES

      For organisations looking to move to our outsourced IT services, we look to make the process as simple as possible.

      Whether coming from an in-house solution or another provider, we’ll take care of the responsibility of switching your IT to Akita. Depending on your requirements, this can include securing system access rights and passwords, acquiring or creating relevant hardware and software logs, learning your internal processes, and undertaking a comprehensive review of your IT architecture in line with best practice.

      Akita's Onboarding Process
      Outsourced IT London & South East

      Get In Touch

      For a conversation about Outsourced IT Services and how we can support you, please get in touch.

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