IT Support For Charities across the UK

      IT SUPPORT FOR CHARITIES & Non-Profits

      A leading provider of IT for charities in London and the South East.

       

      Expert IT Solutions FOR CHARITIES

      Our great value remote IT support is a firm favourite with charities. It enables them to get on with their good work, free of the concern that their IT will disrupt their day.

      Provided by our expert helpdesk team, our IT support and expertise can be available for your organisation 24/7 if needed. From small ‘how-to’ questions to big problems, you can rely on the team’s broad expertise and technical knowledge to fix your issues.

      Should the issue require us to come to your location, our multiple locations and scale mean that we can quickly send one of our friendly engineers to fix the issue.

      Start a conversation about your organisation’s IT today:

      Discuss IT Requirements

      To discuss IT services for charities
      it support for charities

      IT Support Charities Can Rely on

      Charities and not-for-profit organisations require dependable and efficient IT support to operate securely and ensure smooth day-to-day functioning.

      Akita provides professional IT support services designed to meet the unique challenges faced by charities. Our solutions empower trustees, volunteers, and staff, whether they’re working remotely or on-site, to collaborate seamlessly.

      Our IT support service delivers:

      • Fast response to issues with a two-hour SLA
      • Onsite IT support as needed at no extra charge
      • 24/7 monitoring of servers and networks through our NOC team
      • Account manager to help tailor our service to your needs

      MANAGED IT SERVICES FOR CHARITIES & NON-PROFITS

      Charities and non-profits face similar problems to many other businesses. However, they typically do it without the budget or the in-house expertise to adapt from a strategic standpoint.

      nderstanding the financial pressures on charitable organisations, we offer cost-effective managed IT services without compromising on quality, ensuring your organisation can focus on its mission while we handle the technical complexities. With our prompt and proactive approach, your charity will experience minimal downtime and maximum efficiency.

      With over 40 solutions available, Akita’s IT services for charities are designed to mix cost-effectiveness with scalability. Should your team grow rapidly, our solutions will be able to keep pace without radical new expenses. And our consultancy spans many common charity challenges, from cyber security to digital transformation.

      To this end, Akita can be the full-service IT partner for charities, with solutions that support to any size:

      Compare IT Costs

      Request a fast cost comparison to see how our services compare to an existing supplier or in-house resource:

      Managed IT Services For Charities & Non Profits

      Microsoft 365 Services For Charities

      Microsoft 365 applications are key working tools for many organisations. While charities and nonprofits are no different, the cost of licensing can be prohibitive.

      We understand the financial constraints and operational challenges that charities face. As such we work to leverage the often significant discounts and offers available for Microsoft products.

      From Office 365 to Azure, our licensing solutions ensure you have access to the latest technology, enabling your team to work efficiently and effectively. Meanwhile, the Microsoft nonprofit accelerator can help charities go further with business applications faster and at a lower cost point.

      Our expert team will provide comprehensive licesing support for your charity, taking the complexity out of your IT licensing while minimising costs.

       

      How We Work With You

      Overcoming IT Challenges in the Charity Sector

      Charities face distinct technology pressures driven by limited budgets, skills gaps and increasing digital and security demands. To remain effective, IT investment must directly support service delivery, fundraising and operational resilience.

      charity IT services from Akita
      • Making limited budgets work harder: Financial constraints result in outdated systems that restrict productivity and donor engagement. Our clear IT roadmaps help charities focus their spending on high-impact improvements such as cloud platforms, secure remote working and automation. Charity licensing and predictable monthly support models also reduce capital expenditure.
      • Closing skills and capacity gaps: Most charities lack in-house IT expertise, making system management and strategic planning difficult. External IT support provides access to specialist skills, proactive monitoring and governance guidance without the cost of permanent staff.
      • Improving digital access and usability: Digital adoption is often limited by inconsistent skills and complex systems. Practical solutions include user-friendly platforms, structured staff training and clear support processes to improve uptake and reduce operational friction.
      • Reducing cyber risk: Charities are increasingly targeted by cyber attacks, but rarely have dedicated security resources. Core controls such as multi-factor authentication, patching, secure backups and staff awareness training significantly lower risk. Ongoing security monitoring ensures threats are managed before disruption occurs.
      • Creating a sustainable digital strategy: Technology investment without strategy leads to fragmented systems and poor outcomes. A defined digital plan aligned to organisational objectives supports better decision-making across fundraising, operations and service delivery.

      Managed IT Services For Charities & Non Profits

      WHAT OUR CHARITY CUSTOMERS SAY

      Akita works hard to create lasting relationships with all its customers. Building trust in our service is particularly important for our charity and non-profit customers who rely on us not only for support for strategic guidance on how to develop their systems.

      For more, read our case study:

      IT support kent

      Managed IT Services For Charities & Non Profits

      Why Work With AKITA For Charity IT Support?

      Akita is a leading provider of managed IT services. From locations in Kent, London and Surrey, we support over 250 organisations across London and the South East, as well as their wider satellite offices located throughout the UK and internationally.

      Call: 0330 058 8000

      Email: [email protected]

      Kent HQ: Unit 15 Nepicar Park, London Road, Wrotham, Kent, TN15 7AF

      Central London: Tower 42, 25 Old Broad St, London EC2N 1HN

      Surrey: Dorset House, Regent Park, Kingston Road, Leatherhead, KT22 7PL

      North London: Croxley Business Park Building 2, Watford WD18 8YA

      Essex: The Workspace Basildon, 7 High Pavement, Basildon, SS14 1EA

      IT Support For Charities across the UK
      IT Support For Charities & Non-Profit Organisations UK

      Get In Touch

      To discuss IT support for charities and nonprofit solutions and more, please get in touch: