IT Support London
Akita is a leading professional IT support and managed IT services company. Through our 24/7 IT helpdesk, we deliver IT support London companies rely on.
For over 20 years we have provided proactive IT support for London businesses, along with professional IT solutions. Our customers now cover practically every industry, and range in size from SME to enterprise.
With experience of working with all major IT systems, technologies and software, Akita will take the stress out of your IT and let you get on with running your business.
London IT Support
Akita provides professional business IT support designed to simplify the IT of London organisations.
Our remote IT support London customers have unlimited access to our IT helpdesk. Issues can be logged via telephone, email or through our website, and will be solved by our IT engineers and consultants using our remote access technology.
We provide a guaranteed response time for all IT issues, with support prioritised based on the severity of the problem and impact to business’ operations.
For the less than one percent of IT emergencies that can’t be fixed remotely, our engineers can be at most Central London locations within an hour.
For organisations with global operations or non-standard working hours, we can also provide 24/7 IT support. Delivered by our own staff (not outsourced), IT issues will be fixed by engineers familiar with your setup. This means your business will get the same great IT support at 2am as you would at 2pm.
For London organisations that already have IT support staff but need access to technical expertise and IT specialists, we can provide consultancy and third line IT support. Whether you require services such as network expansion, VoIP installation, IT security auditing or Microsoft Dynamics development, we have the skills you need. And whatever the IT specialism you require, you’ll pay far less than hiring a new staff member (who may then only have work some of the time) for access to an entire team of IT experts.
Managed IT Services London
Alongside with IT support, Akita plans, implements and supports over 40 managed IT services.
These services cover the following areas:
- IT network & security services
- Cloud computing & hosting solutions
- Microsoft services (including Office 365, SharePoint and Dynamics ERP & CRM systems)
- IT outsourcing
- Business communication & VoIP solutions
- IT consultancy & audits
To discuss London managed IT services, please get in touch.
Where we work
Akita operates from offices in Central London (below) and Docklands, with our IT helpdesk team based nearby at our Kent headquarters.
Our London IT customer base extends throughout the City of London, Westminster, Tower Hamlets, Hammersmith, Kensington & Chelsea, Camden, Wembley, Newham, Greenwich, Bexley, Bromley, Lewisham, Southwark, Lambeth, Croydon, Sutton, Merton, Wandsworth, Richmond and Kingston. So wherever your company is based, there’s a good chance we’re already providing London IT support near you.
We also run two data centres, located in Maidstone and Reading, that support our robust and secure cloud solutions. Being located outside of London, our data centres meet the disaster recovery insurance requirements that some London companies have.
Why work with Akita ?
- We offer responsive 24/7 London IT support, delivered by a team of IT engineers and consultants
- Our proactive IT support model reduces downtime, increasing business efficiency and saving money.
- We’re far more cost-effective for London companies than hiring in-house staff.
- Our scalable IT services are designed to serve businesses of all sizes.
- We’ve received over 200 five star reviews for our IT services. Read some of our customers’ comments below:
To discuss IT support London or managed IT services, please call 020 7100 7232 or get in touch.