IT Support London
Akita is a leading provider of proactive IT support and managed services.
We deliver IT support London organisations rely on, and managed IT services that help transform the way they work.
With over 20 years of experience supporting London businesses, our customers now cover practically every industry and range from SME to enterprise in scale.
Our experience of working with all major IT systems, technologies and software means we can be your all-in-one IT partner.
So go ahead and let Akita take the stress out of your organisation’s IT.
London IT Support
Akita provides professional business IT support designed to simplify the IT of London organisations.
Our remote IT support London customers have unlimited access to our IT helpdesk. Issues can be logged via telephone, email or through our website, and will be solved by our IT engineers and consultants using our remote access technology.
We provide a guaranteed response time for all IT issues, with support prioritised based on the severity of the problem and the impact on business continuity and operations.
For the less than one percent of IT emergencies that can’t be fixed remotely, our engineers can be at most Central London locations within an hour.
For organisations with global operations or non-standard working hours, we can also provide 24/7 IT support. Delivered by our own staff (not outsourced), IT issues will be fixed by engineers familiar with your setup. This means your business will get the same great IT support at 2 am as you would at 2 pm.
For London organisations that already have IT support staff but need access to technical expertise and IT specialists, we can provide consultancy and third-line IT support. Whether you require services such as network expansion, VoIP installation, IT security auditing or Microsoft Dynamics development, we have the skills you need. And whatever the IT specialism you require, you’ll pay far less than hiring a new staff member (who may then only have work some of the time) for access to an entire team of IT experts.
Managed IT Services London
Alongside with IT support, Akita plans, implements and supports over 40 managed IT services.
These services cover all organisational requirements including the following areas:
- IT network & security services
- Cloud computing & hosting solutions
- Microsoft solutions (including Office 365, SharePoint and Dynamics ERP & CRM systems)
- IT outsourcing
- Business communication & VoIP solutions
- IT consultancy & audits
To discuss London managed IT services, please get in touch.
Where we work
Akita’s London IT support is based out of our Central London (below) and Docklands offices. These offices are additionally supported by our Kent headquarters and additional Surrey presence.
Our London IT customer base extends throughout the City of London, Westminster, Tower Hamlets, Hammersmith, Kensington & Chelsea, Camden, Wembley, Newham, Greenwich, Bexley, Bromley, Lewisham, Southwark, Lambeth, Croydon, Sutton, Merton, Wandsworth, Richmond and Kingston. So wherever your company is based, there’s a good chance we’re already providing London IT support near you.
We also run two data centres, located in Maidstone and Reading, that support our robust and secure cloud solutions. Being located outside of London, our data centres meet the disaster recovery insurance requirements that some London companies have.
Why work with Akita?
- Responsive 24/7 London IT support, delivered by an expert team of IT engineers and consultants
- Our proactive support model reduces IT-related downtime, increasing work efficiency and saving organisations money
- Upwards of 30% more cost-effective for London companies than hiring in-house staff, and more efficient at tackling IT issues
- An offering of over 40+ managed IT services designed to serve businesses of all sizes
- Excellent service with over 200 five star reviews from our customers. Read some of our their comments below:
With a wide range of IT solutions, Akita will be happy to provide a tailored service offering or comparison IT support quote for you.
To discuss the managed services or IT support London organisations can receive, call 020 7100 7232 or get in touch.