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IT Support London

Akita is a leading provider of London IT support and services, working with organisations in the capital for over 20 years. Discover our range of ongoing and ad hoc business IT support and services.

We plan, implement and support IT systems for customers across the Greater London area, offering comprehensive IT support. With a wealth of experience across all major platforms, servers and mobile technologies, we’re trusted to provide 24/7 IT support London companies can rely on.

London IT Support

Akita offers a variety of IT support solutions designed to fit the way that London organisations work.

For many London businesses, we provide responsive remote IT support. Tickets can be logged by phone and online, and out IT support comes with guaranteed response times for resolving issues. Our remote support solution is cheaper for companies than taking on full-time IT employees. With our team of 20 engineers and consultants, we are more responsive, more knowledgeable and more effective than the equivalent cost for internal employees. For the rare IT emergency that does require us on site, we can be at most Central London locations within an hour.

For organisations operating outside of usual business hours, or with global satellite offices, we provide 24/7 IT support. This is always delivered by out engineers (not outsourced), so the person dealing your request will be familiar with your setup. This means your business gets the same great service at 2am as you would at 2pm.

Some organisations have onsite IT support staff, but lack access to more specific or technical expertise. In such cases, we can provide third line IT support, giving access to our team’s extensive skills base. Whether you need advanced networking support, assistance with VoIP or development work for Microsoft Dynamics or SharePoint, we can help with all of it. And you’ll pay much less than hiring a new resource that will only get used part of the time.

Finally, if only face-to-face IT support will do, we can provide you with onsite IT engineers to fulfil your support requirements. Engineers can be onsite for part or all of the working week, and will split their time between managing IT support requests and working on systems, scheduling updates or planning improvements.

For a no-obligation quote for one or a combination of IT support solutions, please get in touch.

London IT Services

Along with IT support Akita offers a wide range of solutions. These include:

Whatever your business IT needs, we have a solution for you.

Microsoft Partner

As a Microsoft partner, Akita is able to deliver the full range of Microsoft solutions. This includes licensing and support for Office 365, SharePoint as well as all versions of Windows for servers and PCs.

it support london

 

We’re also highly experienced Microsoft Dynamics developers, able to deliver CRM and ERP projects to serve businesses’ needs.

IT Support Across London

Akita operates from offices in mid-Kent and close to Canary Wharf in London. Our London IT support customers extend throughout the City, Westminster, Tower Hamlets, Hammersmith, Kensington & Chelsea, Camden, Wembley, Newham, Greenwich, Bexley, Bromley, Lewisham, Southwark, Lambeth, Croydon, Sutton, Merton, Wandsworth, Richmond and Kingston. And should your borough not be listed, don’t worry –  we are often out and about completing ad hoc IT support in London.

In addition to our offices, we also run two industry-leading energy-efficient data centres. Located in Maidstone and Reading, these data centres support our wide range of cloud computing solutions.

Our data centres provide robust and secure failover to provide maximum uptime for our cloud solutions. And being located out of London means they meet the requirements of many London companies in regards to disaster recovery.

Why choose Akita as your IT partners?

  • We’re a friendly, approachable team that speaks in plain English – not IT jargon.
  • We offer cost-effective IT solutions for London organisations of 10 to 200+ users.
  • We have an enviable track record of providing solutions and support for thousands of end users across nearly every industry.
  • We offer both remote and onsite support, ensuring you receive the most efficient service method for your requirement.
  • Our broad range of services can support companies of all sizes and requirements.
  • We’ve received over 200 five star reviews for service from our customers. Read some of their comments below:

 

To discuss the IT support London companies can receive, or discuss IT services, please call 020 7100 7232 or get in touch.

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