it outsourcing company london

      IT OUTSOURCING LONDON

      Akita is a leading IT managed service provider, delivering IT outsourcing solutions London organisations rely on. 

      We work with organisations typically between 10 and 200 users, spanning practically every industry.

      Our responsive 24/7 helpdesk and managed services offer an effective solution for organisations looking to maximise the benefits of outsourced IT.

      And our IT consultants and strategists can guide organisations in the transformation of their IT setups and business processes, acting as your virtual CTO if desired.

      To get a cost on outsourced IT in London, please get in touch:

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      IT outsourcing london

      Leading IT Outsourcing Company

      Akita is an experienced outsourced IT service provider.

      Our costs, scalable IT solutions and guaranteed service level make us the preferred solution to in-house IT staff for many organisations.

      Suitable for organisations from SME to enterprise-level, we offer effective outsourced IT support that’s more cost-effective for businesses.

      Plus our outsourced IT solutions come with excellent customer service, as our more than 200 five star reviews will testify.

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      What Our Customers Say

      IT Outsourcing Services London

      WHY OUTSOURCE IT SUPPORT TO AKITA?

      London organisations choose to outsource their IT support and managed services to Akita for the following benefits:

      Round-the-clock support

      Unlike in-house IT staff, Akita’s IT support is not constrained to business hours. Our round-the-clock IT support means we can also support satellite offices across the globe as well.

      Reliability

      Our IT support comes with guaranteed response times and SLAs. No more waiting for your IT department to fulfil your tickets – you’re certain to get fast support from us.

      Remote and in-person

      Less than 1% of support requests require us to go to site, but our Central London office means an engineer can be there quickly if needed.

      Scalable solutions

      With a large IT helpdesk, we’ll be able to support your organisation as it grows. And if you reduce in numbers, we can scale back as well.

      Expertise

      Our IT consultants have 20 years of experience in managing IT setups of all sizes and for all industries.  We’re also Microsoft Gold Partners and Apple accredited.

      Resource & Cost-efficiency

      Outsourced IT support costs are up to 40% lower than that of in-house staff. And for less than the cost of hiring one member of staff, you get access to an entire team of IT experts.

      Outsourced IT London

      Case Study

      Discover how our outsourced IT support assists this London business:

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      IT OUTSOURCING Services London

      As a professional London IT outsourcing company, we can offer a tailored package of IT services to meet organisations’ exact requirements.

      From supplementing in-house IT staff to supporting your infrastructure, our team of engineers and consultants can meet all of your requirements.

      More efficient and cost-effective  hiring a full-time person for a part-time job, our outsourced IT services include:

      • 24/7 Helpdesk Support – Support for when in-house IT staff have gone home, or to support your global satellite offices.
      • Outsourced IT Services – Complete management of your IT setup, hardware and services.
      • Onsite IT Support – Additional engineers provided onsite in London for additional support or system checks, at a frequency set by you.
      • IT Infrastructure & Network Support – Specialist expertise for the performance of your servers, infrastructure or cloud setup.
      • Business Phone System Support – Setup and ongoing support of your VoIP phone setup.
      • Business Applications – Consultancy, development, integrations and support for solutions such as SharePoint and Dynamics 365.

      To discuss how an IT outsourcing company can best serve your organisation, please get in touch:

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      outsourced IT London

      TRANSITIONING TO OUTSOURCED IT SERVICES

      Akita’s transition process ensures that the switch to outsourced IT support is simple. We’ll dedicate time to assessing the current state of your setup and systems, and educate your staff on how to use Akita’s remote support IT helpdesk.

      You’ll then have unlimited access to a team of IT experts who can mend your IT systems and PCs remotely. For the less than 1% of issues that can’t be fixed remotely, we can be onsite fast.

      We’ll also assign you a dedicated Technical Account Manager. This senior IT engineer will meet with you regularly, report on your systems, and help you to plan for the future development of your IT setup in line with your business goals.

      central london office
      it outsourcing company london

      Our London Location

      While over 99% of support can be completed remotely, we’re nearby should you need us on-site for support or projects
      Our central London office is just five minutes walk from Liverpool Street station with links to the Central, Circle, Hammersmith & City and Metropolitan lines.
      This means we can access any part of the capital, whether it’s the West End or the East End, quickly if your IT support issue cannot be resolved remotely.
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      Get in touch

      For IT outsourcing services London companies can rely on, get in touch:

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