IT SUPPORT FOR London CLEANING SERVICES COMPANY

Improved IT For Growing Cleaning Company

Thames Cleaning is an established provider of office cleaning and facilities services across London and the South East.

With a growing client base and operational footprint, the business required a dependable IT environment to support its day-to-day operations and future expansion.

Building a foundation with cloud hosting

Akita’s relationship with Thames Cleaning began with the hosting of its specialist facilities management software. Leveraging our secure data centre environment, we delivered a cloud-based solution that ensured reliability, accessibility, and performance for a critical business system.

Expanding into full-service IT support

Following the success of the initial hosting project, discussions naturally evolved into broader IT requirements. Akita was appointed to deliver both responsive and proactive IT support, providing a consistent and reliable service to the company’s Sidcup-based office team.

Building on this foundation, we implemented a hosted desktop solution, moving all user environments into the cloud. This means every desktop is now centrally managed within Akita’s infrastructure, removing reliance on local machines and creating a more agile, secure working environment.

Driving efficiency through centralised IT management

The shift to a cloud-hosted setup has significantly streamlined IT management. Updates, patches, and system changes can now be deployed across the organisation remotely and simultaneously, eliminating the need for time-consuming, device-by-device interventions.

Additionally, migrating servers to the cloud has unlocked greater flexibility and scalability, enabling Thames Cleaning to adapt its IT resources in line with business demand.

Ongoing support and continuous service evolution

As the partnership has developed, Akita continues to introduce additional managed services aligned to Thames Cleaning’s needs. This includes IT hardware provisioning and support with Microsoft licensing, ensuring the business maintains a fully optimised and compliant IT estate.

Enabling a scalable, future-ready operation

Today, Thames Cleaning benefits from a cohesive, cloud-first IT strategy supported by proactive maintenance and responsive support. The result is a more resilient, efficient, and scalable technology environment that underpins continued business growth.