Voice over Internet Protocol - or VoIP - is the term for the technology that sends telephone or video calls over the Internet as opposed to traditional phone lines.
VoIP phone systems and solutions can be standalone, or integrated with existing ISDN or PSTN telephone systems.
Akita works with leading software provider 3CX to offer advanced VoIP phone systems. Delivered as either a server-based or hosted VoIP phone solutions, VoIP provides a huge range of benefits compared to traditional telephone systems:
By leveraging SIP trunks, free calling to remote extensions, and reducing the number of fixed telephone lines, companies moving to VoIP telephones can reduce their telephone costs by as much as 80%.
While companies may be concerned about the outlay for new hardware, some discover that their existing phones are already compatible with VoIP systems.
Alternatively, Akita offers a hardware leasing option to help spread the initial cost of switching to a VoIP phone system, letting companies simply enjoy the savings on calls and lines.
Planned changes in technology will soon make traditional phone systems obsolete and require the transition to VoIP phone systems for all companies.
In 2025, BT will turn off all ISDN and PTSN lines, rendering most phone systems inoperative.
Ahead of this, by 2020 BT will stop selling new lines, making the expansion of existing phone systems impossible.
Migrating to a VoIP telephone system now not only makes your phone setup futureproof, but will help avoid the difficult circumstance of reaching capacity and being unable to add new phone lines.
FLEXIBILITY & functionality
Our VoIP telephone system offers significant flexibility to re-route calls, provides telephony links when out of the office, and offers an easily changeable switchboard system. Users are also provided with an advanced voicemail functionality, with the option for messages to be automatically emailed to them.
Our VoIP telephone solution can integrate with programs such as Microsoft Outlook, Microsoft Dynamics, and other major CRM systems, adding additional functionality such as ‘click-to-dial’ and the logging of calls against Dynamics records.
3CX’s VoIP software also supports video calling and conferencing as standard, giving your business new communication options at no extra cost.
A VoIP telephone system from Akita supports seamless remote working. 3CX includes clients for smartphones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office.
Not only are all calls to the office free of charge, but employees can use one single number and make a professional impression. Employees can therefore work productively from any location without your customers knowing that they are not in the office.
EASY INSTALLATION & MANAGEMENT
Our 3CX phone systems run perfectly on Microsoft Windows, meaning it can be easily installed and managed by Windows IT administrators without the need for special telecom skills. It’s preconfigured to work with popular IP Phones, VoIP Gateways and SIP trunks, saving you the hassle of having to configure and manage these devices.
Contact Akita today to discuss further benefits of VoIP phone and video systems, or to arrange a demonstration.
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