Business telecoms, VoIP phones and telephony solutions across London and the South East
VOIP PHONE SYSTEMS
Akita is a leading provider of business telecoms solutions and VoIP telephony across London and the South East.
Our VoIP telephones and systems offer advanced, future-proof communication solutions at a much lower cost to traditional phone systems.
We cover all aspects of VoIP telephone systems, including connectivity, SIP trunks, installation, hardware, training and support.
Get In Touch
To discuss our VoIP services or support, please get in touch:
Telecoms savings with VoIP
ABOUT 3CX VOIP PHONE SYSTEMS
Akita utilises 3CX solutions, one of the leading names in PBX and VoIP systems technology.
3CX’s advanced business telecoms technology offers a full-featured phone system including:
- Full mobile device functionality
- Built-in video calls & web conferencing
- Direct messaging
- Ring groups
- Call routing
3CX VoIP calls can be made and received from a computer, mobile device or traditional handset. And with settings allowing you to answer a call to your number from any device, wherever you are, it’s the ideal solution for organisations on the go or working remotely.
As a 3CX Gold Partner, we’re experienced in commissioning VoIP systems for organisations of all sizes, providing an end-to-end solution for 3CX VoIP telephones and video systems.
3CX even offers native Microsoft Teams integration for seamless calling from the app. So your users can benefit from a single unified communication system.More About 3CX & Teams
BENEFITS OF VOIP TELEPHONY
VoIP telephones provide a wide range of functional and practical benefits over traditional business telecoms:
Benefits of VoIP
Removing fixed telephone lines and replacing them with cheaper SIP trunks, significantly reduces call costs compared to traditional telecoms. Because of this, companies moving to VoIP telephones can save as much as 40% over their existing telecoms solution.
While companies may be concerned about the outlay for replacing phone hardware, they needn’t be. VoIP phone software allows you to access your telephone system and make calls from your PC with a headset Additionally, you can remove the need for a desk phone altogether with the 3CX mobile app.
Should your organisation still want desk phones however, Akita can supply phone hardware at a range of price points. Alternatively, we can offer a leasing option to help spread the initial cost of switching to a VoIP telephone system.
Benefits of VoIP
FLEXIBILITY & FUNCTIONALITY
With the ability to access your VoIP telephone system from a desk phone, your PC or your mobile phone or device, you need never miss a call again.
Easy routing means you can take calls when out-of-the-office that appear as if you’re there. This makes our VoIP solution perfect for remote or hybrid working.
When you’re unavailable, users have access to advanced voicemail functionality, with the option for messages to be automatically emailed to them. Alternatively, calls to your phone can be routed to any other phone on your system with ease.
For logging and tracking calls, 3CX VoIP software automatically keeps a record of all calls made, received and missed. Our VoIP phone systems can also be set up with a call recording functionality. In line with relevant GDPR and data protection laws, calls can be saved as audio files and accessed for training or reference purposes.
Our 3CX system can also be integrated with Microsoft Outlook 365, Microsoft Dynamics 365, or other major CRM systems to have call details logged in your chosen platform.
Finally, 3CX’s VoIP software also supports video calling and conferencing as standard, which gives your business additional communication options at no extra cost. Akita can also supply and install advanced video conferencing hardware for use in boardrooms and meeting rooms as required.
Benefits of VoIP
In 2025, BT will turn off all ISDN and PTSN phone lines. This planned change to technology will make traditional phone systems obsolete. As a result, all companies will need to have transitioned to VoIP or other phone solutions by this time.
If your phone system is nearly at capacity now, you’ll want to act quickly. In preparation for a 2025 shut off, BT have stopped selling new lines, making the expansion of existing phone systems impossible. Companies will be stuck with their current phone capacity.
Migrating to VoIP telephones now will, therefore, make your phone setup future proof.
Benefits of VoIP
EASY INSTALLATION & MANAGEMENT
Our 3CX VoIP phone systems run from Microsoft Windows, so can be easily managed by any competent IT administrators with minimal training. New users can be added with ease, and Akita can remotely install 3CX software on any PC or Mac that needs it.
The 3CX app is quick to set up on mobile devices. Organisations looking to install the app across a large number of business mobile phones can do so using Akita’s Mobile Device Management solution.
Our VoIP business telecoms systems are also set to work with popular IP phones, VoIP gateways and SIP trunks out-of-the-box, so there’s no need to configure devices.
Should you need assistance adding new desk phones, Akita can set them up at our office and courier them to you. Once received, just plug in an Internet cable and you’re ready to go.
By doing this, you can also give your regional offices or remote workers access to your central phone system. You’ll then get free-of-charge calls to these phones and any others on your network.
Read about the benefits experienced by one of our supported VoIP customers: