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VoIP Telephones & Systems

Voice over Internet Protocol - or VoIP - is the term for the technology that sends telephone or video calls over the Internet as opposed to traditional phone lines.

Akita works with leading software provider 3CX to offer advanced VoIP telephone setups and systems.

Delivered as either a server-based or hosted VoIP telephone solutions, VoIP provides a huge range of benefits compared to traditional telephone systems.

Cost Savings

By leveraging SIP trunks, free calling to remote extensions, and reducing the number of fixed telephone lines, companies moving to VoIP phones can reduce their telephone costs by as much as 80%.

While companies may be concerned about the outlay for new hardware, some discover that their existing phones are already compatible with VoIP systems.

Alternatively, Akita offers a hardware leasing option to help spread the initial cost of switching to a VoIP system, letting companies simply enjoy the savings on calls and lines.

Future Proof Telephony

Planned changes in technology will soon make traditional phone systems obsolete. This means all companies will need to transition to VoIP phone systems by 2025.

In 2025, BT will turn off all ISDN and PTSN lines, rendering most phone systems inoperative.

Ahead of this, by 2020 BT will stop selling new lines, making the expansion of existing phone systems impossible. Companies will be stuck at their current phone capacity, unable to increase numbers of lines or handsets.

Migrating to a VoIP telephone system now therefore makes your phone setup futureproof.

Flexibility & Functionality

Our VoIP telephone systems offer flexibility for re-routing calls, telephony links when out of the office, and offers an easily changeable switchboard system. Users are also provided with an advanced voicemail functionality, with the option for messages to be automatically emailed to them.

Our VoIP telephone solution can integrate with programs such as Microsoft Outlook, Dynamics 365 and other major CRM systems, adding additional functionality such as ‘click-to-dial’ and the logging of calls against Dynamics 365 records.

3CX’s VoIP software also supports video calling and conferencing as standard, giving your business new communication options at no extra cost.

Remote Working With VoIP Telephones

A VoIP phone system from Akita supports seamless remote working. 3CX includes clients for smartphones and Mac or Windows computers that allow users to use their office extension anywhere. Regardless of location, their mobile phone will seamlessly integrated with the VoIP system and appear as if they were in the office.

Not only are all calls to the office free of charge, but employees can use one single number and make a professional impression. Employees can therefore work productively from any location without your customers knowing that they are not in the office.

Easy Installation & Management

As our 3CX VoIP phone systems run well with Microsoft Windows, they can be easily managed by any Windows IT administrators with minimal training. Our VoIP telephone systems are also setup to work with popular IP phones, VoIP gateways and SIP trunks out-of-the-box, so there’s no need to configure devices.

Akita’s VoIP Telephone Services

Akita provides a turnkey service when it comes to VoIP telephones and VoIP systems. This can include any or all of the following:

  • Installation, including data cabling and SIP trunks
  • Connectivity solutions
  • VoIP telephone hardware (leasing and purchase)
  • 3CX Licenses
  • VoIP video call and conferencing hardware
  • Setup and management of profiles
  • Ongoing VoIP support

To discuss further benefits or pricing for VoIP telephone systems, or to arrange a demonstration, please get in touch.

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