IT SUPPORT CROYDON
Akita are a leading IT company, delivering professional outsourced IT support services in Croydon and across Greater London.
As a professional IT partner, we offer over 40 managed IT services and responsive 24/7 IT support. Our fast response times and friendly, highly-skilled engineers, mean we now have over 200 five star reviews from our customers.
With offices in Central London, Kent and Surrey, Akita can take the stress out of your organisation’s IT and support your growth.
IT COMPANY CROYDON
Akita provides proactive IT support for a range of Croydon businesses. Companies are able to raise any IT issues with us by phone, email and online, and our IT support comes with guaranteed response times for resolving issues.
With our team of 40 engineers and consultants, we are more responsive, more knowledgeable and more cost-effective than having in house IT support. It’s for this reason that many companies in Croydon, and across London, choose us as their outsourced IT support partner.
99% of issues can be fixed remotely, but for the rare IT emergencies that require us to be on-site, we can be at your location in around 30 minutes.
We can also provide 24/7 IT support for Croydon companies operating outside of usual business hours, or those with international satellite offices that also need support.
Our 24/7 support is delivered by our own engineers – we don’t outsource like some other IT companies. The engineer dealing with your IT support request will be familiar with your company and its IT setup. So in terms of reliable service, your business will get the same great support at 2 am as you would at 2 pm.
200+ five star reviews
OUTSOURCED IT SUPPORT CROYDON CAN TRUST
Some organisations have onsite IT support staff but lack access to more specific or technical expertise. It’s often not financially viable to hire someone full-time to fulfil this ad hoc requirement.
In such cases, we can provide third-line IT support, giving access to our team’s extensive experience and skills base. Whether you need advanced networking support, assistance with VoIP or development work for Microsoft Dynamics or SharePoint, we have the expertise you’re after. And you’ll pay much less than hiring a new staff member who may only be required part of the time.
Helpdesk
Use our helpdesk can handle break/fix requirements or add capacity to your in-house team at peak times.
Out-Of-Hours Support
Supplement your 9 to 5 team with extended hours or overnight support from our 24/7 helpdesk.
Cyber Security
Independent guidance on you security, plus advanced solutions such as penetration testing and PCI scanning.
Third Line & Infrastructure
Save against a full-time resource by outsourcing advanced IT and infrastructure requirements while keeping first-line support in-house.
Strategy & Consultancy
Outside guidance on your IT strategy and setup on a frequency that you require.
Business Systems
Development and management of Microsoft CRM and ERP systems, plus support for SharePoint and Power Platforms.
Case Study
Read about our IT support in a real life example:
IT SERVICES CROYDON
Along with Croydon IT support, Akita offers over 40 professional managed IT services. Discover some of our solutions:
Cyber Security Services
Cyber security services, audits and consultancy from a respected cyber security company
Microsoft Services
Discover our Microsoft 365 services for the industry standard in business applications.
Cloud Services
Discover our range of hosted services and cloud computing solutions
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
Server Installation & Maintenance
Server installation, maintenance, management, migration, monitoring and backups
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
IT Company Croydon
IT Support Across South London
From our locations in Kent and Central London, we support medium and large-sized organisations across South London and wider Greater London.
Our remote support technology allows us to fix over 99% of issues remotely. For the small minority that requires us on-site, we can be with your business quickly thanks to our locations.
With our consultant-led support, we’ll help you to develop your organisation’s IT systems, aligning our services to your business goals.
Discover our IT support in South London for locations including Brixton, Lewisham, Bromley, Sidcup, Orpington, Bexleyheath and more.
IT Support Croydon
Switching Your IT Provider
We make it pain-free for companies to switch their IT support provider, taking on all of the responsibility for system and licensing migration. Discover more about our approach in our video:
WHY CHOOSE AKITA’S IT SERVICES?
- Large 24/7 helpdesk giving you the same quality IT support at 2am as 2pm
- Proactive IT support method, reducing IT-related business downtime and saving organisations money.
- Wide range of technical competencies, including Microsoft Gold Partner, Apple Mac Technician certification, Cyber Essentials, and ISO 9001 and 27001 accreditations.
- Over 40 managed IT services are offered, tailored and scalable for organisations of all sizes.
- An enviable track record of successfully supporting hundreds of companies and thousands of end-users, spanning practically every industry.
- Excellent service, reflected in the over 200 five star reviews we’ve received and average customer relationship of over 5 years.
IT support Croydon
Get in touch
For IT support that Croydon organisations can rely on, or for managed IT services that drive business growth, call 0207 100 7232 or get in touch.