IT Support Bromley
Discover proactive IT support Bromley organisations can rely on.
Akita is a leading IT support and managed service provider, delivering scalable 24/7 IT support to over 250 organisations across London and the South East.
We work with organisations of all sizes and covering practically every industry, and are experienced in all types of IT systems, technologies and processes.
Our advanced support and monitoring technology mean that we can resolve 99% of support issues quickly and remotely. For the few that required onsite support, our Kent HQ is just 30 minutes away.
Our IT support and services are cost-effective and scalable for your growth. They also carry a high level of customer satisfaction – just read some of our more than 200 five-star reviews.
To discuss Bromley IT support or services, please get in touch
IT Support Bromley
Akita’s IT support is designed to take the hassle out of business IT systems. For this reason, our support offering mixes responsive and proactive elements.
Our skilled helpdesk team are available whenever you need them, able to assist with everything from ‘how-to’ questions to complex networking issues. The team are experienced in all types of software and operating systems – so you won’t be waiting for a lone Mac expert to look at your problem!
Meanwhile, our proactive support aims to prevent IT-related disruption. From scheduling updates so that they don’t happen during working hours, to keeping up to date with security patches and effective management of IT hardware redundancy, our proactive support and maintenance ensure organisations get the maximum time and cost-efficiency out of their IT systems.
Outsourced IT Partner
Our scale and depth of expertise make us the perfect IT outsourcing partner. For less than the cost of one in-house IT resource, you’ll have access to a team of more than 30 IT specialists ready to help at your peak times.
If you already have an in-house IT resource, we can supplement the knowledge they lack. Some organisations only rely on us for our 3rd line specialist expertise, so we’re happy to work in a way that suits your organisation.
IT Managed Services & Consultancy
Akita offers a range of over 40 managed services to complement our support.
These include all of the core IT services that you’d expect from a professional IT company: managed backups, anti-virus, cloud solutions, IT security, networking, data cabling and much more.
Our team of experts can also deliver more complex solutions relating to VoIP and unified communications and hosted solutions. We can even arrange connectivity for your premises.
Meanwhile, our consultancy team can assist you with process and security-related aspects of your IT setup, from advice on GDPR and ISO security to systems vulnerability testing.
Partnering with Akita
Whether you don’t currently have IT support, are looking to move away from an in-house solution, or wish to change providers, we’d welcome the chance to discuss how we could work for your organisation.
Our service costs are competitive and our pricing straightforward with no hidden fees. Should you choose to work with us, our engineers and consultants will only recommend services that we think will benefit your organisation your requirements – we won’t recommend a high-cost laptop for example if a more modestly-priced one will do what you require.
At the start of any relationship, we’ll also dedicate time to understanding your IT systems as well as your processes and organisational goals. We can then guide you on how to make your IT setup more secure, more time-efficient and more cost-effective.
To discuss IT support for Bromley organisations, please get in touch.