IT SUPPORT FOR MANUFACTURING
Experienced Manufacturing IT Support Partner
Akita is a leading provider of IT support to manufacturing and production companies across London and the South East.
We provide strategic IT support and managed services tailored to the unique needs of the manufacturing sector.
Whether you’re a growing operation or a large-scale production facility, we deliver proactive, scalable and secure IT solutions that keep your systems running and your output flowing.
To discuss IT support and services please get in touch:
IT Support Services For Manufacturers
Akita’s manufacturing customers benefit from our responsive and proactive IT support.
Our responsive IT support provides them with access to our knowledgable helpdesk team. They resolve issues and queries against strict SLAs, prioritising problems that may impact on business continuity. We solve over 99% of customers’ issues remotely but have the ability to come to your location if needed.
We also offer 24/7 IT support service available if required.
Our proactive IT support includes monitoring services and our Proactive General Maintenance. Both services are designed to identify and eliminate potential IT issues before they become a problem, achieved through a combination of technology, best practice and expertise.
IT SERVICES FOR Manufacturing
IT Strategy & Consultancy
Expert guidance on digital transformation, system modernisation, and long-term IT investment planning.
Cloud Services
Migrate legacy systems to the cloud for better scalability, flexibility and cost control – including Azure, Microsoft 365 and cloud backup.
Cyber Security For Manufacturing
Our cyber security solutions protect against downtime, data loss and supply chain disruption, including:
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Endpoint detection & response (EDR)
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Managed detection & response (MDR)
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Staff awareness training
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Network penetration testing
Industry Software Integration
Seamless integration and support for key systems, including:
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ERP platforms like Microsoft Dynamics 365 Business Central
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MES and SCADA systems
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Inventory and warehouse management software
It support for manufacturing
Case Study
For an example of the services and support we provide for Maidstone-based ingredients and flavour manufacturer Prinova, please read our case study.
25+ Year
IT support heritage
It support for manufacturing
Why Akita For Manufacturing IT Support?
With over 25 years of experience, Akita delivers more than just break-fix support — we act as a strategic IT partner to manufacturing organisations, aligning technology with production goals to drive efficiency, reliability and growth.
We support manufacturers of all sizes across London, the South East and beyond from our offices in Central London, Kent and Surrey. Our scale and infrastructure enable us to provide responsive IT support both at main sites and across satellite locations throughout the UK and internationally.
Our talented team of IT engineers and consultants are experienced in a broad range of infrastructure, hardware and software — including industry-specific manufacturing systems. We pride ourselves on delivering proactive, dependable support that helps manufacturing operations run smoothly.
Trusted By Manufacturers For:
- End-to-end service – From IT consultancy and infrastructure management to cyber security and compliance
- Fast response times – UK helpdesk with over 98% SLA performance
- Customer satisfaction – Over 200 five-star reviews and consistently rated Excellent on Trustpilot
- Manufacturing expertise – First-hand knowledge of factory floor pressures and operational demands
Whether you need help modernising legacy systems or require day-to-day IT support that won’t let you down, Akita is the dependable IT partner for manufacturing success.
