IT SUPPORT FOR MANUFACTURING
Expert IT Services Tailored For Manufacturing Success
Akita is a leading provider of IT support to manufacturing and production companies across London and the South East.
We provide strategic IT support and managed services tailored to the unique needs of the manufacturing sector.
Whether you’re a growing operation or a large-scale production facility, we deliver proactive, scalable and secure IT solutions that keep your systems running and your output flowing.
To discuss the support of your technology, please get in touch:
IT Support Services For Manufacturers
Akita’s manufacturing customers benefit from our responsive and proactive IT support.
Our world-class IT support provides them with access to our expert helpdesk team. They resolve issues and queries against strict SLAs, prioritising problems that may impact business continuity.
We solve over 99% of customers’ issues remotely. But should you need it, we have the ability to be at locations across the South of England within a 4-hour SLA time.
Our proactive IT support includes monitoring services and our NOC services, and can also offer a 24/7 IT support service.
IT SERVICES FOR Manufacturing
Infrastructure and resilience
Managed networks, servers, connectivity, backups, and disaster recovery solutions to maximise uptime.
Cloud & Modern Workplace Services
Scalable platforms, secure remote access and collaboration tools
Manufacturing Software Development & Integration
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Microsoft ERP/MRP development
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Inventory and warehouse management software
- Barcoding solution
Data & Analytics
Reporting, dashboards, forecasting and production KPIs
IT Strategy & Consultancy
Expert guidance on digital transformation, system modernisation, and long-term IT investment planning.
Automation, digital transformation & AI
Workflow automation, paperless processes and predictive maintenance
Cyber Security for Manufacturing
Manufacturing is now more digital, more connected – and more exposed. As production systems, supply chains and operational technology integrate with IT networks, attack surfaces have expanded significantly.
Cyber threats now present a direct risk to uptime, intellectual property and commercial continuity. Ransomware, device compromise, IoT device hacking and network intrusion can halt production, corrupt critical data, risk IP, and undermine customer confidence.
Human error remains one of the most common entry points for attackers, while legacy systems and complex networks create blind spots that are difficult to secure without specialist oversight.
Manufacturers, therefore, need continuous, proactive protection specifically designed for their operational environments – not a generic IT offering.
Our cyber security solutions for manufacturers include:
- Endpoint Detection and Response (EDR) to contain threats at device-level
- Managed Detection and Response (MDR), with 24/7 monitoring and rapid incident response
- Staff cyber awareness training to reduce human-driven risk
- Network penetration testing to uncover and remediate vulnerabilities
- Cyber Essentials Plus readiness support and assessment
- ISO 27001 compliance support
- Ongoing cyber security consultancy for manufacturing & supply chains
It support for manufacturers
Case Study
Akita has delivered IT support and a large-scale office and warehouse relocation for a parts and fastenings manufacturer:
IT Partner To Manufacturers
IT Made For Manufacturing Businesses
We undertand the IT challenges others don’t. View the infographic now:
Infographic
25+ Year
IT support heritage
It support for manufacturers
Why Choose Akita For Manufacturing IT Support?
With over 25 years of experience, Akita delivers more than just break-fix support — we act as a strategic IT partner to manufacturing organisations, aligning technology with production goals to drive efficiency, reliability and growth.
We support manufacturers of all sizes across London, the South East and beyond from our offices in Central London, Kent and Surrey. Our scale and infrastructure enable us to provide responsive IT support both at main sites and across satellite locations throughout the UK and internationally.
Our talented team of IT engineers and consultants are experienced in a broad range of infrastructure, hardware and software — including industry-specific manufacturing systems. We pride ourselves on delivering proactive, dependable support that helps manufacturing operations run smoothly.
Trusted By Manufacturers For:
- End-to-end service – From IT consultancy and infrastructure management to cyber security and compliance
- Fast response times – UK helpdesk with over 98% SLA performance
- Customer satisfaction – Over 200 five-star reviews and consistently rated Excellent on Trustpilot
- Manufacturing expertise – First-hand knowledge of factory floor pressures and operational demands
Whether you need help modernising legacy systems or require day-to-day IT support that won’t let you down, Akita is the dependable IT partner for manufacturing success.
