Feedback
Discover how we maintain a high level of service for our customers.
Providing excellent customer service is Akita’s priority. If you encounter an issue or have a specific concern, please don’t hesitate to contact us directly by calling 0330 058 8000 or emailing feedback@akita.co.uk.
We also encourage you to share your immediate feedback on any aspect of your experience by clicking the icons below:
How did we do for you today?
Your feedback is valuable and will only take 5 seconds.
Click or tap the rating which best represents your experience.
This feedback is valuable and is reviewed by our team. It provides insights that are shared with senior management to help us understand what we’re doing well and where we can improve. We believe all feedback, positive or negative, helps us serve our customers better.
The Directors reviews all feedback regularly to identify areas for improvement and ensure overall customer satisfaction.
For more information or to discuss your feedback, please get in touch.
