Leading provider of business IT support for London and the wider UK

Transformative IT Solutions For Business

Strategic IT support, managed services and business applications to support growth.

24/7 Support

User & Infrastructure Assistance When You Need It

Certified

Wide-reaching technology accreditations

Experienced

Operating for over 25 years

Full Service

40+ IT services & consultancy solutions

akita is a leading IT company London and UK-based organisations trust

End-to-End IT Services Partner

Akita is a leading IT managed service provider. We support private and public sector organisations across the UK with their IT, business technology and wider strategy requirements. Discover more about our full range of solutions:

Our Services

6 Years

Average Customer
Relationship To Date

Effective IT Support Services

As an award-winning IT support provider, we work to take the stress out of business technology.

More than a reactive helpdesk, our IT support services reduce business downtime, making organisations more productive. Services include:

True 24/7 IT support services from our UK helpdesk
Rapid onsite IT support across London and the South East
Remote and hybrid working IT support solutions and technologies
NOC services for proactive monitoring of networks and systems and issue resolution
Outsourced IT expertise covering infrastructure, cloud, cyber security, unified comms, and CRM & ERP systems

With a 90-strong team of IT experts and consultants, we have the expertise to meet your technology and operational challenges.

Request costs for business IT support services:

Request A Quote

99%

Of Tickets Resolved Remotely

2 Hour

Guaranteed Response Time

96.6%

Q3 NPS Score For Customer Satisfaction

Managed IT & Cyber Security Services

As an all-in-one IT company, we offer over 40 managed services, ranging from cyber security to cloud services and business applications development. Plus, our IT consultancy services also cover a wide range of disciplines and requirements, allowing us to be the long-term IT provider to organisations of all sizes.

CREST & Cyber Essentials accredited assessors
Dedicated NOC, cloud & infrastructure teams
Unified communications & business applications experts

IT Support London & UK

Cyber Security Services

Microsoft Services

IT Consultancy Services

Cloud Services

Unified Communications Services

See all of our services

Get in touch

0330 058 8000

Accreditations

Focused on ensuring total customer satisfaction and providing continually improving products and services, Akita is certified with the international standards ISO 9001 and ISO 27001. We have been vetted and accepted as a Crown Commercial Service Supplier and are part of the G-Cloud 13 framework. As a leading cyber security partner, we are also Cyber Essentials Assessors and hold both Cyber Essentials and Cyber Essentials Plus accreditations.

Customer Satisfaction Is Our Priority

We take customer service and speed of response seriously. It's central to our company values.

We know how reliant organisations are on their IT systems. So we do everything that we can to ensure they run as effectively as possible. And the strength of our service is reflected in our more than 200 five star customer reviews. Read them for yourself:

What Our Customers Say

I've been really impressed, not only with the level of expertise, but the attitude of everyone we've worked with across the security team, infrastructure, projects and support. You're not made to feel like you're dealing with an arms length company, you're working collaboratively with highly skilled, modern individuals that you can access directly.

David - IT Leader

Akita staff are so polite and professional every time. Nothing is too much trouble.

Mary - Owner

...absolutely excellent with all their help

Kate - Care Leader

...great job of identifying and resolving the issue, as well as explaining in detail what caused the problem

Ash - Managing Director

They were really good and chased me to get the situation resolved absolutely brilliant service especially from Akita who stopped at nothing to make sure everything was good!

Sean - Warehouse Supervisor

Akita are undertaking all that we need in rapid time! it is exceeding my expectations, which is fantastic.

Jim - Consultancy Founder

Akita Recognised Among Top Innovators In Channel Futures’ 2024 Next Generation List

Leading the Future of Managed Services with Cutting-Edge Solutions We are proud to announce that Akita has been named one…

Guide To Choosing the Right Public Cloud Solution: AWS, Azure, or Google Cloud?

Microsoft To Mandate MFA Security Defaults For Cloud Tenants

Akita Recognised Among Top Innovators In Channel Futures’ 2024 Next Generation List

Guide To Choosing the Right Public Cloud Solution: AWS, Azure, or Google Cloud?

Microsoft To Mandate MFA Security Defaults For Cloud Tenants

Transformative IT Solutions For Business

24/7 Support

Certified

Experienced

Full Service

End-to-End IT Services Partner

Akita is a leading IT managed service provider. We support private and public sector organisations across the UK with their IT, business technology and wider strategy requirements. Discover more about our full range of solutions:

Effective IT Support Services

99%

Of Tickets Resolved Remotely

2 Hour

Guaranteed Response Time

96.6%

Q3 NPS Score For Customer Satisfaction

Managed IT & Cyber Security Services

Get in touch

Customer Satisfaction Is Our Priority

We take customer service and speed of response seriously. It's central to our company values.

David - IT Leader

Akita staff are so polite and professional every time. Nothing is too much trouble.

Mary - Owner

...absolutely excellent with all their help

Kate - Care Leader

...great job of identifying and resolving the issue, as well as explaining in detail what caused the problem

Ash - Managing Director

They were really good and chased me to get the situation resolved absolutely brilliant service especially from Akita who stopped at nothing to make sure everything was good!

Sean - Warehouse Supervisor

Akita are undertaking all that we need in rapid time! it is exceeding my expectations, which is fantastic.

Jim - Consultancy Founder

Latest News

Akita Recognised Among Top Innovators In Channel Futures’ 2024 Next Generation List

Guide To Choosing the Right Public Cloud Solution: AWS, Azure, or Google Cloud?

Microsoft To Mandate MFA Security Defaults For Cloud Tenants

Latest News

Akita Recognised Among Top Innovators In Channel Futures’ 2024 Next Generation List

Guide To Choosing the Right Public Cloud Solution: AWS, Azure, or Google Cloud?

Microsoft To Mandate MFA Security Defaults For Cloud Tenants

Talk To An IT Company London & UK Organisations Trust

Get in touch with Akita today: Call 0330 058 8000, email info@akita.co.uk or fill out the form below: