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Mac Support

Akita provides Apple Mac Support for organisations across London and The South East.

We’re a qualified IT support partner for organisations using Mac, Apple and mixed environment IT setups.

Apple & MAC SUPPORT

Akita is an experienced provider of IT support for iMacs, Macbooks and macOS devices.

Over our 20 year history, we’ve gained experience across a wide range of software and hardware solutions. We’ve watched Apple’s solutions rise in prominence within organisations and ensured that our skills have kept in-line with their latest developments. Now around 20% of our customers utilise some degree of Apple hardware.

Akita adopts a proactive approach to customers’ IT support. Our Proactive General Maintenance takes a holistic view of IT support, from reviewing server performance to ensuring relevant patching and security updates are performed or scheduled ahead of time. Our proactive approach minimises the risk of business downtime and prevents inconvenience for our Mac support customers.

mac support

For our responsive support, our IT helpdesk engineers all have experience of supporting Apple environments. Should more complex issues arise that require escalation, our in-house Apple Certified Mac Technicians will ensure that issues are rectified quickly.

MIXED ENVIRONMENT IT SUPPORT

Many of our customers utilise a mix of Apple and other hardware and software solutions, so we’re experienced in crafting IT support solutions that span multiple platforms.

For organisations with mixed IT environments, we ensure that we deliver a consistent experience and support level for all users. This means no ‘special cases’ where functionality is limited or access is restricted for those using certain setups. This ensures organisations can take full advantage of the benefits that a mixed IT setup can bring.

ABOUT AKITA

Akita is a leading provider of proactive IT support and managed IT services.

From our offices in Kent, London and Surrey we support over 250 organisations located across the South East, as well as their satellite locations across both the wider UK and internationally.

We’re customer-focused, paying careful attention to the service we provide. That’s why we’ve received over 200 five star reviews for our IT support and solutions.

To discuss specialist Mac support or mixed environment IT support, please get in touch.

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