Akita has an envied track-record of providing IT support, computer services and IT consultancy to small and medium-sized businesses. Since our formation in 1996, we have seen huge changes in how computer systems and information technology benefit organisations, and we pride ourselves on the R&D we continually undertake to ensure we are at the cutting-edge of the industry.
It is this background, and our expertise at serving many hundreds of clients, that gives Akita and our engineers a huge advantage when providing IT consultancy services. Akita have an envied track-record in providing strategic IT advice to help businesses make the right decisions regarding their IT systems.
Typically when we engage with a new client, we undertake a full site survey to document precisely what is in place, and how it is being used. From this, an IT audit including detailed report is compiled with an executive summary which highlights where potential improvements can be made.
In addition, as so many organisations look on Akita as their IT department, we are continually asked for our advice. For the majority, we are viewed as their IT manager/director and this is a role which we embrace.
Proactive IT support
However, we don’t stop there and we don’t sit around waiting for our clients to contact us. At Akita, we pride ourselves on our proactive IT support and making our customers aware of any technological or software advancements which can improve their computer systems.
Akita also provide more formal IT consultancy services where companies need more detailed information and a more strategic approach. This involves a senior engineer or our technical director spending time on-site auditing systems, assessing what is in place, and consulting with the key personnel to ascertain what the current and future plans are.
From this, a detailed consultancy document is produced. This will detail the existing network infrastructure, the advantages and disadvantages of various options, and Akita’s recommendations for achieving goals.
So, if you feel that your IT strategy needs a fresh pair of eyes, if your business has not had a data and network security review or if your current IT service provider is not providing you with the consultative approach to IT support that you require, contact Akita to discuss how we benefit organisations similar to your own.Other services Contact us