Akita is excited to announce the launch of our new office in Basildon, marking a strategic milestone in our continued expansion across Essex.
This latest presence underscores our commitment to delivering expert IT partnership -right where our customers need it most.
A Local Base To Strengthen Service & Proximity
Our new Basildon location – The Workspace, 7 High Pavement, Basildon, SS14 1EA – positions us for improved reach across Essex.
From Basildon, we will serve nearby towns including Brentwood, Romford, Billericay, Wickford, Southend, Grays, and beyond.
This means quicker onsite responses and improved reach for organisations across Essex.
Dedicated IT Support Built Around Your Needs
Whether you’re a growing SME or an established enterprise, Akita delivers tailored managed IT support to keep your operations agile and secure. Our Basildon helpdesk runs 24/7, backed by over 50 qualified IT engineers, resolving more than 99 % of support requests remotely – while maintaining average response times under two hours.
Proactive, Secure & Accredited IT Services
At both our Essex-wide and local Basildon operations, our support philosophy is proactive, not reactive.
We pair responsive helpdesk assistance with constant system health monitoring, patch management, and infrastructure reviews to prevent downtime, especially tailored for organisations working across hybrid or remote environments.
We hold key certifications including ISO 27001 and ISO 900, and operate as Cyber Essentials Plus assessors. This ensures that your IT environments are managed with the highest standards of security and reliability.
A Full Spectrum of IT Services, Delivered Locally
Our Essex and Basildon operations offer a comprehensive portfolio of business IT services—from managed support and strategic consultancy to cyber security, cloud infrastructure, Microsoft 365, Dynamics 365, Business Central, Power Platform, VOIP, network installation, and IT procurement.
Whether your team needs everyday operational IT support or IT roadmapping and consultancy, our in-house experts stand ready to guide, safeguard, and scale your IT systems.
Customer Feedback That Speaks Volumes
We’re proud to bring our industry-leading service to Basildon and Essex—and the feedback from our customers shows we deliver. Our customers consistently report high satisfaction:
“Your professionalism and dedication to maintaining and improving our IT infrastructure have been invaluable…” – Adam, Head of Infrastructure Akita+1
“I’ve been really impressed, not only with the level of expertise, but the attitude of everyone we’ve worked with across the security team, infrastructure, projects and support. You’re not made to feel like you’re dealing with an arms length company, you’re working collaboratively with highly skilled, modern individuals that you can access directly.” – David – IT Leader
Why This Matters For IT In Essex
For organisations across Basildon and wider Essex, our new office represents more than a new postcode – it’s a promise of enhanced availability, speed, and strategic IT consultancy.
We bring our full suite of managed IT services ever closer to you, all underpinned by robust security, deep technical expertise, and accredited processes.
With 25+ years of experience supporting over 250 organisations, we combine technical reliability with personable, strategic service.
Get in touch today to discuss how our Basildon and Essex teams can strengthen your IT, minimise risk, and drive business growth:
