We’re pleased to announce that Akita has been recognised as a Microsoft AI Business Solutions Partner, reflecting our expertise in helping organisations adopt, optimise and transform their operations using Microsoft technologies.
This designation recognises partners that can help businesses utilize AI to unlock value from solutions such as Microsoft 365, Microsoft Copilot, Dynamics 365 and Power Platform.
For many organisations, however, the immediate question is simple: “What Exactly Is An AI Business Solutions Partner, And What Does It Mean For Us?”
Why Microsoft Is Focusing on AI Business Solutions
The answer is less about a new badge and more about how Microsoft is evolving its partner ecosystem to reflect the growing role of AI across the modern workplace.
Artificial intelligence is no longer a standalone technology reserved for specialist teams. It is becoming embedded into the applications people use every day to communicate, collaborate, analyse information and run their businesses.
From drafting emails in Outlook and summarising Teams meetings to automating workflows and improving decision-making, Microsoft’s AI capabilities are now woven throughout its business technology portfolio.
Recognising this shift, Microsoft has aligned parts of its partner programme around AI Business Solutions, bringing together the technologies organisations are increasingly using to drive productivity, automation and innovation
The focus is no longer simply on deploying software. It is about helping organisations realise measurable business value from connected Microsoft technologies and AI-powered experiences.
What’s Happened To The Modern Work Designation?
Many existing customers may be familiar with Microsoft’s Modern Work partner designation.
Historically, this designation recognised partners with proven expertise in Microsoft 365 technologies, including productivity, collaboration and hybrid working solutions.
Today, Microsoft has grouped both the Modern Work and Business Applications partner pathways under the broader AI Business Solutions category. While the branding has changed, the underlying expertise required to achieve the designation remains in place. Partners continue to demonstrate their capability across Microsoft’s business technology ecosystem, with a growing emphasis on AI-driven outcomes.
In simple terms, Microsoft is recognising that technologies such as Microsoft 365, Copilot, Dynamics 365 and Power Platform are increasingly working together to help organisations embrace AI.
What This Means for Akita Customers
For our customers, this recognition provides confidence that Akita has the expertise to help navigate Microsoft’s rapidly evolving technology landscape.
More importantly, it demonstrates our ability to support organisations as they move from AI experimentation to practical, measurable business outcomes.
Microsoft Copilot Adoption
Many organisations are exploring how Microsoft Copilot can improve productivity and reduce administrative burden.
Successfully adopting Copilot requires more than simply assigning licences. Organisations need appropriate governance, security controls, data management practices and user adoption strategies to ensure employees can use AI effectively and safely.
Akita helps customers assess readiness, deploy Copilot securely and maximise the return on their investment.
Building a Modern Workplace
AI delivers the greatest value when built upon a strong digital foundation.
We help organisations modernise their workplace through Microsoft 365, enabling better collaboration, improved communication and more productive hybrid working environments.
This ensures employees have access to the information, tools and processes required to work efficiently while providing the foundations necessary for AI-powered productivity.
Automating Business Processes
Many organisations still rely on manual tasks, paper-based processes and disconnected systems.
Through Microsoft’s Power Platform, businesses can automate repetitive activities, streamline workflows and provide employees with faster access to information.
Whether developing custom applications, automating approvals or integrating business systems, automation often delivers immediate benefits while creating opportunities for further AI adoption.
Transforming Business Operations
Beyond productivity tools, Microsoft technologies are helping organisations modernise operational processes across finance, customer service, field service, supply chain management and project delivery.
Through Dynamics 365 and connected Microsoft solutions, businesses can create more intelligent, data-driven operations that improve efficiency and support better decision-making.
Establishing AI Governance
One of the biggest challenges organisations face is ensuring AI is adopted responsibly.
Many business leaders recognise the potential benefits of AI but remain concerned about data security, compliance, accuracy and governance.
Akita helps organisations establish the policies, controls and best practices needed to adopt AI confidently while maintaining security and regulatory compliance.
AI Success Depends on Strong Foundations
While AI dominates technology headlines, many organisations are discovering that successful adoption depends on far more than selecting the right AI tool.
Common barriers include:
- Unstructured or poor-quality data
- Legacy systems
- Information silos
- Security concerns
- Compliance requirements
- Low user adoption
- Inconsistent processes
These challenges can significantly limit the value organisations gain from AI initiatives.
This is why effective AI transformation starts with getting the fundamentals right. Secure Microsoft environments, well-governed data, efficient business processes and engaged users all contribute to successful outcomes.
AI is most effective when it is built upon strong operational and technological foundations.
Microsoft AI Business Solutions Partner: Beyond The Hype
The rapid growth of AI has inevitably created a great deal of market hype.
Many technology providers focus on the latest features and capabilities. While innovation is important, organisations ultimately need solutions that deliver practical business value.
The real questions are often:
- How can AI make employees more productive?
- Which processes should be automated?
- How can AI improve customer experiences?
- What governance controls are required?
- How do we maximise return on investment?
These are the conversations we have every day with organisations across both the public and private sectors.
Our role is not simply to implement technology but to help customers identify where AI can create genuine value and realise that value through a strategic, well-governed approach.
Looking Ahead
Being recognised as a Microsoft AI Business Solutions Partner reflects Akita’s continued commitment to helping organisations get the most from Microsoft’s evolving technology ecosystem.
As AI becomes increasingly embedded within Microsoft 365, Copilot, Dynamics 365 and Power Platform, organisations need trusted partners who understand not just the technology, but how it can be applied to solve real business challenges.
Whether you’re exploring Microsoft Copilot, modernising your workplace, automating business processes or developing an AI strategy, Akita can help you build the foundations for long-term success.
The name may have changed from Modern Work to AI Business Solutions, but the objective remains the same: helping organisations embrace Microsoft’s latest innovations to work smarter, operate more efficiently and unlock new opportunities for growth.
Contact Us
