IT Support For Manufacturing Companies
Akita provides IT support and IT services for manufacturing organisations located across London and the South East.
We currently provide IT solutions to over 30 companies that manufacture and produce items ranging from air conditioning to food ingredients.
Our customers expect IT services that can keep their businesses operational, with fast and reliable IT support available in case things go wrong.
IT Support For Manufacturers
Akita’s manufacturing customers benefit from our responsive and proactive IT support.
Our responsive IT support provides them with access to our knowledgable helpdesk team. They resolve issues and queries against strict SLAs, prioritising problems that may impact on business continuity. We solve over 99% of customers’ issues remotely but have the ability to come to your location if needed.
We also have a 24/7 IT support service available if required.
Our proactive IT support includes monitoring services and our Proactive General Maintenance. Both services are designed to identify and eliminate potential IT issues before they become a problem, achieved through a combination of technology, best practice and expertise.
IT Services For Manufacturers
As an IT managed service provider, we have the solutions that keep businesses going. Services that many of our customers in manufacturing take include:
- ERP solutions
- Data cabling
- Hardware procurement
- Server solutions
- Virtual desktops
- Offsite backup & hosted servers
For an example of the services and support we provide for Maidstone-based ingredients and flavour manufacturer Prinova, please read our case study.
With managed IT support and over 40 IT services for manufacturing companies available, let Akita become your perfect IT partner.
To discuss IT support or managed IT service, please get in touch.