IT SUPPORT FOR MANUFACTURING
Expert IT Services Tailored For Manufacturing Success
Akita is a leading provider of IT support to manufacturing and production companies across London and the South East.
We provide strategic IT support and managed services tailored to the unique needs of the manufacturing sector.
Whether you’re a growing operation or a large-scale production facility, we deliver proactive, scalable and secure IT solutions that keep your systems running and your output flowing.
To discuss the support of your technology, please get in touch:
IT Support Services For Manufacturers
Akita’s manufacturing customers benefit from our responsive and proactive IT support.
Our responsive IT support provides them with access to our knowledgable helpdesk team. They resolve issues and queries against strict SLAs, prioritising problems that may impact on business continuity. We solve over 99% of customers’ issues remotely but have the ability to come to your location if needed.
We also offer 24/7 IT support service available if required.
Our proactive IT support includes monitoring services and our NOC services. Both services are designed to identify and eliminate potential IT issues before they become a problem, achieved through a combination of technology, best practice and expertise.
IT SERVICES FOR Manufacturing
IT Strategy & Consultancy
Expert guidance on digital transformation, system modernisation, and long-term IT investment planning.
Cloud Services
Migrate legacy systems to the cloud for better scalability, flexibility and cost control – including Azure, Microsoft 365 and cloud backup.
Industry Software Integration
Seamless integration and support for key systems, including:
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ERP platforms like Microsoft Dynamics 365 Business Central
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MES and SCADA systems
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Inventory and warehouse management software
Cyber Security for Manufacturing
As manufacturing becomes increasingly digital and connected, robust cyber security has become essential for protecting productivity, intellectual property, and the integrity of supply chains.
Our cyber security solutions are purpose-built to defend manufacturing operations against downtime, data breaches, and operational disruption. We deploy advanced Endpoint Detection and Response (EDR) to identify and contain threats at the device level, while our Managed Detection and Response (MDR) service ensures 24/7 threat monitoring and rapid incident response.
To reduce human risk, we deliver targeted staff awareness training that empowers your team to identify and avoid cyber threats. And with in-depth network penetration testing, we proactively expose and address vulnerabilities—fortifying your systems against increasingly sophisticated attacks.
We also support compliance measures, with Cyber Essentials Plus and ISO 27001 accreditations.
Discover more about how we work with manufacturers around cyber security in our video:
It support for manufacturing
Case Study
For an example of the services and support we provide for Maidstone-based ingredients and flavour manufacturer Prinova, please read our case study.
IT Partner To Manufacturing
IT Made For Manufacturing Businesses
We undertand the IT challenges others don’t – download the infographic now:
Infographic
25+ Year
IT support heritage
It support for manufacturing
Why Choose Akita For Manufacturing IT Support?
With over 25 years of experience, Akita delivers more than just break-fix support — we act as a strategic IT partner to manufacturing organisations, aligning technology with production goals to drive efficiency, reliability and growth.
We support manufacturers of all sizes across London, the South East and beyond from our offices in Central London, Kent and Surrey. Our scale and infrastructure enable us to provide responsive IT support both at main sites and across satellite locations throughout the UK and internationally.
Our talented team of IT engineers and consultants are experienced in a broad range of infrastructure, hardware and software — including industry-specific manufacturing systems. We pride ourselves on delivering proactive, dependable support that helps manufacturing operations run smoothly.
Trusted By Manufacturers For:
- End-to-end service – From IT consultancy and infrastructure management to cyber security and compliance
- Fast response times – UK helpdesk with over 98% SLA performance
- Customer satisfaction – Over 200 five-star reviews and consistently rated Excellent on Trustpilot
- Manufacturing expertise – First-hand knowledge of factory floor pressures and operational demands
Whether you need help modernising legacy systems or require day-to-day IT support that won’t let you down, Akita is the dependable IT partner for manufacturing success.
