IT SUPPORT FOR FINANCIAL SERVICES
IT support, cyber security and IT services for the finance industry
Professional IT Services Provider For The Finance Industry
Akita is a leading professional IT support and managed service provider
As one of the main industries we work with, we provide IT support for financial services companies across London and the South East.
Our managed IT services are geared towards supporting the needs of financial organisations and addressing IT priorities.
For more about our IT support services and to request a quote, please get in touch:
24/7 IT SUPPORT FOR THE Finance Industry
Akita operates a large and responsive 24/7 IT helpdesk. Whatever time you find yourself working, you’ll be able to access expertise to resolve your issue.
All support requests are dealt with within strict SLAs which are monitored and reported on by our Helpdesk manager, so you won’t be kept waiting.
Issues are also prioritised based on their severity, so if your issue is business-critical you’ll be moved to the top of the queue.
Akita uses remote support technology to resolve over 99% of our customer’s issues. But with offices in Central London, Kent and Surrey, we can also be onsite quickly if we need to be.
IT Support For Finance
PROACTIVE Systems Management
Reducing business interruption for our finance customers helps them be more productive and more profitable.
Our NOC service is team of IT experts delivering remote care for IT infrastructure systems, hardware, and backup services.
Utilising industry-leading, AI-powered technology, Akita’s team delivers 24/7 monitoring of IT ecosystems.
As issues are detected, auto-patching and self-healing technologies deploy automatically to remedy faults and restore system integrity without the need for user intervention.
In this way, we’re able to deliver increased uptime for our financial services customers.
- Proactive Monitoring: Through continuous surveillance of organisation’s IT setups, we detect potential IT issues before they escalate.
- Automated Issue Identification: Leveraging automated technologies we ensure critical issues are identified quickly, allowing our NOC and infrastructure teams to take the necessary measures to stop issues.
- Patch Management: Automatic rollout of software updates and security patches. All patches are tested for errors, then deployed across IT infrastructure at scale.
- Backup Monitoring: Automated checks to ensure backups have run as scheduled and are complete, ensuring they’re ready to go if called upon.
Accreditations
Customer Reviews
Meeting The Challenges Of The Finance Industry
The finance industry faces a range of specific IT challenges, linked principally to the need for robust cyber security measures, the need for regulatory compliance, and the evolution of technology to keep up with the competition.
Our IT services for the financial industry are designed to address the most common of these challenges and are outlined below:
IT Services For Financial Services
Aktia offers over 40 managed IT services, ranging from cloud computing to VoIP phones to server care. Discover the services most utilised by the financial services industry:
Cyber Security Training
Cyber security is an ever-evolving field and as such, cyber security awareness training is critical for protecting organisations from online threats.
Cloud Backup Services
Back up your organisation's data with Akita's offsite cloud backup solution
ISO 27001 Consultancy
Expert ISO 27001 consultancy for achieving information security management accreditation.
Mobile Device Management (MDM)
Mobile device management (MDM) solutions such as Microsoft Endpoint Manager for your network
3CX VOIP Phones
Internet-based business telecoms and VoIP phones and telephony systems powered by 3CX technology
IT Consultancy Services
Discover our IT consultancy services, delivered by our team of expert IT consultants and specialists.
IT Support For Financial Services
Case Study
IT Support For Finance
Why Choose Akita As Your Strategic IT PARTNER?
Partnering with Akita will provide you not only with 24/7 support but access to a team of over 50 engineers and consultants. Each is an expert not only in general IT support but also other software, communications and business specialisms. Their expertise allows Akita to offer and support over 40 separate managed IT services to our customers.
Akita as an organisation also carries a range of industry-recognised certifications. We are a Microsoft Gold Partner, certified for Apple and Mac support, and partners to a range of leading solution providers including 3CX, Sophos and Veeam.
In terms of security, Akita is also ISO 9001 and 27001-accredited and a Cyber Essentials assessor. We are also able to assist our customers in achieving these accreditations as well.
IT SUPPORT FOR FINANCIAL SERVICES
Digital TRANSFORMATION
Akita’s services go well beyond day-to-day IT.
Along with communications solutions, we are also digital transformation partners to our customers, delivering business intelligence tools, intranets and CRM systems through our Intelligent Solutions division.
Whatever the maturity of your IT and business systems, Akita can help you both create a technology roadmap and get you to your destination.
IT SUPPORT FOR FINANCIAL SERVICES
About Our Support Operations
Established for over 25 years, Akita is a leading IT managed service partner.
From our locations in London, Kent and Surrey we support over 300 organisations across the UK along with their wider offices internationally.
Along with technical expertise, our focus on excellent customer service has earned us long relationships with the organisations we support. As proof of this, you can read some of the more than 200 five star reviews for our services.
So whether changing IT partner or moving from an in-house solution, trust Akita to deliver a responsive and cost-efficient service.