IT Support Basildon

Responsive and reliable IT support in Basildon, tailored to your organisation’s needs.

Comprehensive IT Support Basildon Businesses Can Rely On

Akita is a leading provider of managed IT support in Basildon, delivering fast, expert assistance to organisations across Essex and the South East. Whether you’re a growing SME or an established enterprise, our support solutions are designed to remove technology roadblocks and enable productivity.

We operate a 24/7 helpdesk supported by a team of over 50 qualified IT engineers. Our experts resolve more than 99% of support requests remotely, with response times averaging under two hours – far exceeding industry standards. And with on-site support available across Basildon and nearby areas, we’re a dependable local partner when a hands-on presence is needed.

Accredited to ISO 9001 and ISO 27001 standards, Akita provides IT support services to over 250 organisations UK-wide. Our proactive approach ensures your systems remain secure, scalable, and aligned with your business goals.

Contact Us

To discuss IT support services, please get in touch:

IT Services Basildon

Managed IT Support

Round-the-clock assistance for users and infrastructure. Our support includes:

- Unlimited helpdesk access
- Remote troubleshooting and issue resolution
- On-site engineer visits as required
- Proactive monitoring and patch management
- Third-party software liaison

Strategic IT Consultancy

Align your IT roadmap with business growth. Our consultants assist with:

- Infrastructure reviews and planning
- System upgrades and migrations
- Cloud transformation strategies
- Budget forecasting and licensing management

Cyber Security Solutions

Keep your business secure with advanced protection. Our cyber services include:

- Endpoint and network protection
- Managed detection and response (MDR)
- Firewall and anti-virus management
- Security awareness training for staff
- Business continuity and disaster recovery planning

Cloud & Microsoft 365 Services

Enhance flexibility and remote collaboration with cloud-first solutions:

- Microsoft 365 setup and management
- Hosted desktops and remote working tools
- Microsoft Azure infrastructure
- Cloud backup and data protection
- SharePoint design and support

IT Infrastructure & Procurement

Delivering the technology foundation your organisation needs:

- Server installations and upgrades
- Networking and Wi-Fi solutions
- VoIP telephony systems
- Hardware procurement and lifecycle management

Akita delivers IT support Basildon companies rely on

Local IT Support For Basildon & Surrounding Areas

With our engineers regularly working across Basildon and nearby locations including Laindon, Pitsea, Wickford, and Southend, we’re well placed to deliver fast, dependable IT support throughout Essex.

We support a wide range of industries across the region – from logistics and manufacturing firms in Burnt Mills to professional service providers in Basildon town centre. Whether your operations are cloud-based, site-heavy, or hybrid, our team has the experience to deliver the right IT services in Basildon for your environment.

We also offer out-of-hours IT support, ideal for organisations working across multiple time zones or needing coverage outside the traditional 9 to 5.

Office: The Workspace Basildon, 7 High Pavement, Basildon, SS14 1EA

Akita were very patient and worked through my technical Microsoft issue until fully resolved. 10/10

Jonathan - Finance Director

Thank you for the speed and accuracy for my ticket request.

Misty - Executive Assistant

...great job of identifying and resolving the issue, as well as explaining in detail what caused the problem

Ash - Managing Director

Your professionalism and dedication to maintaining and improving our IT infrastructure have been invaluable, and I’ve greatly appreciated the collaborative relationship built over the years.

Adam, Head Of Infrastructure

I've been really impressed, not only with the level of expertise, but the attitude of everyone we've worked with across the security team, infrastructure, projects and support. You're not made to feel like you're dealing with an arms length company, you're working collaboratively with highly skilled, modern individuals that you can access directly.

David - IT Leader

Why Choose Akita For IT Support In Basildon?

Choosing Akita means partnering with an IT support provider who understands the needs of Basildon’s fast-moving business landscape. We help local companies remain agile, secure, and competitive with cost-effective, scalable solutions.

Key reasons Basildon businesses choose Akita for IT support:

Rapid response times – Under 2 hours on average
Proactive problem-solving – Preventing issues before they escalate
50+ experienced engineers – In-house expertise across all disciplines
Cyber-secure operations – ISO 27001-accredited security practices
Five-star rated support – Backed by real testimonials and case studies

Our managed IT support in Basildon is flexible and tailored to your organisation’s unique requirements, whether you need complete outsourcing or a trusted partner to complement your internal IT team.

Looking for expert IT services in Basildon that deliver value and performance? Let’s talk.

Get A Quote For IT Support In Basildon

Whether you’re looking to switch your IT provider or need supplementary support for an in-house team, Akita is ready to assist.

Call us today on 01268 978814 or fill out the form below to request a tailored IT support quote: