IT and server support for Folkestone security spcecialist
Metroline install and maintain fire and security systems throughout South East.
Akita were contacted by Metroline Security due to the poor performance of their Microsoft Small Business Server setup (SBS 2008). It had only been installed two year previously, yet already was failing to meet their business’ needs.
Following an initial site survey at their Folkestone offices, it was clear that the specification of the server setup was insufficient for the business. The Small Business Server was running databases, file management and email and the load was too much on the under-spec’d server.
Akita were subsequently awarded with a contract to take over the ongoing IT support and administration of the IT systems. Once Microsoft Exchange was removed from the server, the organisation was moved over to a hosted email solution and the server setup upgraded from SBS 2008.
Metroline saw immediate performance improvements which allowed staff to work more effectively. Further developments have included the migration to a fully hosted server. This has allowed users to benefit from the speed and resilience of a bespoke cloud solution.
As a fire and security specialist operating a 24/7 call out service, office staff and mobile engineers are particularly dependent upon the availability of their industry software (Alarm Master) and moving into the cloud has provided Metroline with a far more secure and better-performing systems.
To discuss server setup solution and IT support for your business please get in touch.