Dollman-ralston
      How we have helped

      Modernising Communications & IT For Dollman Ralston

      Dollman Ralston is an established, high-end building and renovation company delivering bespoke residential and commercial projects across London. Based in Sussex, it approached Akita to address growing challenges with its IT and communications infrastructure.

      Modern Telephony With 3CX

      Akita deployed and manages a 3CX VoIP phone system for the company, providing a professional and flexible communications platform.

      The system supports hybrid working, allowing staff to make and receive calls from office handsets, laptops or their mobile phones for on the go working .

      Features such as intelligent call routing have improved responsiveness and created a more polished client experience.

      Server Hosting & Maintenance

      The company’s server was migrated to Akita’s secure UK-based data centre. This transition ensures the infrastructure is consistently patched, monitored and professionally maintained. By outsourcing server hosting, the company now benefits from improved reliability and reduced internal IT overheads.

      Seamless Migration To SharePoint Online

      To support real-time collaboration, Akita migrated the company’s files and folders to SharePoint.

      This cloud-based platform enables project managers and office staff to access and edit documents from any device, whether on-site or in the office. It also introduces version control and secure file sharing – essential features for managing complex renovation projects.

      Enhanced Security With Microsoft Defender For Business

      Recognising the need for a more robust cyber security solution, Akita has migrated the organisation from Avast to Defender for Business – Microsoft’s advanced protection suite.

      This solution now provides Dollman Ralston with  enterprise-grade endpoint protection, centralised threat monitoring and real-time response capabilities – all overseen by Akita’s team of cyber security specialists.

      As a result, the company now benefits from stronger compliance and a significantly reduced threat surface.

      Results

      With Akita’s strategic IT partnership, the renovation company now benefits from a fully modernised and strategically managed IT environment – one that supports daily operations while reflecting the professionalism and high standards of the business.

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