CAREERS
Discover the career opportunities available at Akita
Join A Growing IT Company & Discover New Career Opportunities
We’re a leading IT managed service provider with a more than 25-year heritage. Our technical expertise and high standards of customer service have seen our company growth accelerate, providing expanding opportunities as we go.
Choose Akita as the next stage in your career, discover more about our IT support jobs and other roles, and see what we can offer you.
IT Careers
What’s It Like To Work At Akita?
Watch videos from Akita team members to hear about life at the company and the opportunities they’ve had to develop their careers:
Learning & Development
Hear from Rafael how working at Akita has allowed him to continue learning and adding to his skill set
Job Specialisation
Hear from Rebecca how she’s been able to move into a specialist technology role while with us
Opportunities For Growth
Hear from George about the opportunities available for career development at Akita
The Right 'Next Step'
We're not like other IT managed service providers. Hear from experienced IT engineer Michael about the 'Akita difference'
CURRENT CAREER OPPORTUNITIES
Careers FAQ
What is your interview process?
We have a thorough interview process at Akita. Usually, the selection process comprises a screening call, an assessment (role specific) and a final interview. This ensures we bring the right people into the right roles, meaning we maintain a low turnover and a motivated team.
How does Akita support professional development?
We are passionate about the professional development of employees and support this in a number of ways.
Paths for development vary for every individual as they are tailored to the business needs, the employee’s goals, and their existing skillsets. It may be appropriate to utilise internal training, external training, professional qualifications – or a mixture of all three!
How does Akita stay competitive in the IT industry?
As a fast-paced MSP, it’s difficult not to stay abreast of new technologies! With a wide array of clients, it’s important we keep an up to date knowledge on new and upcoming technologies to ensure we can meet their needs.
We conduct market research to maintain an awareness of products that may not yet be on the market, to ensure we can put in place the training and accreditations ahead of time.
What is the onboarding process for new IT team members?
We have a comprehensive onboarding programme for every new starter. Besides the team-specific onboarding process for a new starter, every individual that joins Akita will have 9 introductory meetings with Directors and Head of Department. It’s important they understand the wider business, and how their role fits into the bigger picture. This is supported by a meeting about Health and Safety, and a detailed HR induction to better understand the Company’s Employee Handbook.
How does Akita promote diversity and inclusion within the IT department?
We have an Equal Opportunities Policy and ensure incoming and existing employees are asked about reasonable adjustments that may support them to perform their role. We believe that every employee has the right to work in an environment that is free from bullying, harassment and victimisation, and regularly review the information we hold on this.
How does Akita welcome feedback from employees?
Employees are encouraged to raise feedback in 1:1s with their line manager but we recognise some people may not always feel comfortable speaking up. That is why we have a virtual suggestion box, which is entirely anonymous, to capture feedback or suggestions as and when they arise. We also conduct employee surveys, and hold regular Q&A sessions with the Managing Director.
Our Values
Akita is invested in our customers, invested in our services, and invested in our people for the long term.
We recognise that our employees are key assets and we value our team spirit. We look to recruit enthusiastic and professional candidates who are respectful to customers and colleagues.
We also look for ambition, rewarding those that demonstrate passion and aptitude with new opportunities and responsibilities.
As an organisation, protecting the environment and helping the wider community are also built into our values. We’re committed to sustainability and working towards becoming carbon neutral by 2025.
Meanwhile, we are constantly working on our corporate social responsibility, from supporting charities to working with local youth sports. We are also a Disability Confident employer.
