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IT Support for Charities & Non-profit Organisations

Akita provides IT support and managed services for around a dozen charities and non-profit organisations located across London and the wider South East.

From day-to-day support to specific projects and consultancy, we are able to provide a service geared towards their requirements and budgets.

IT support for charities

Our great value remote IT support is a firm favourite with charities. It enables them to get on with their good work, free of the concern that their IT will disrupt their day.

Provided by our helpdesk team, our IT support and expertise can be available for your organisation 24/7 if needed. From small ‘how-to’ questions to big problems, you can rely on the team’s broad expertise and technical knowledge to fix your issues.

Should the issue require us to come to site, our locations and scale mean that we can quickly send one of our friendly engineers to fix the issue.

IT Services For Charities & Non-profit Organisations

Alongside our IT support solutions, Akita offers over 40 managed services.

Due to the breadth of our solutions, we’re able to assist organisations in getting the best value from their IT budget. To this end, we offer solutions ranging from cost-effective hosted servers, to money-saving VoIP telephone systems.

As both a Microsoft Gold Partner and Tier One CSP partner, we are also able to supply discounted Microsoft licensing, allowing non-profit organisations to benefit from Microsoft’s Office 365 suite for a heavily reduced rate. Discounted Microsoft licensing also makes Microsoft Dynamics 365 and SharePoint solutions a more affordable proposition for charities.

View our complete managed service list here, or contact us to discuss the services that our charities and non-profit customers typically take.

What our charity and non-profit customers say

Akita works hard to formal lasting relationships with all its customers, with our median relationship currently 4 years and rising. Building trust in our service is particularly important for our charity and non- profit customers. The below is a review we’ve received from one such customer

“Akita has been providing our international charity with a first-rate IT service for many years. They are always quick to respond when problems arise and have always been available to offer advice and help with all our systems when needed. If you are looking for a friendly and efficient IT company we highly recommend Akita.”

To find out more about how we support a London-based charity CAYSH, please read our case study:

View case study

About Akita

Established since 1996, Akita is a leading provider of IT support and managed IT services. From locations in Kent, London and Surrey, we support over 250 organisations across London and the South East, as well as their wider satellite offices located throughout the UK and internationally.

it support for charities

We keep our customers’ IT systems running through our proactive IT support that helps reduce their organisation’s downtime. We’re also able to provide them with efficient and cost-effective IT, communication, connectivity and consultancy services.

Akita works hard to be a trusted partner to our customers. That’s why we’ve received over 200 five star reviews for our support and services.

To discuss IT support for charities and non-profit organisations, or for information on IT services, please get in touch.

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